Sport Mazda

Sport Mazda responded

Johnny, I am glad that you enjoyed your visit to my dealership and that you came away with a great car at a price you liked. Hats off to Alexander Falcon and Mayeline Sosa. I am glad that they made your visit a successful and enjoyable one. Thank you so much for choosing Sport Mazda and welcome to our family. JAY MEALEY, OWNER

Sport Mazda responded

Mariel, I was certainly sorry to hear about your accident and happy to know you are fine. I am glad that we were able to make it a little better and that Alexander Falcon was able to help you through the process of finding a car that would work for you. I sense that Honesty was something that impressed you most. I am grateful that the entire sales team, those you met and those that worked to assist Alexander, treated you with the respect and honesty that you deserved. I am most proud when you said that they were all kind and understanding. I think that is the way it should always be. Thank you again for being our valued customer, and I wish you the very best. JAY MEALEY, GM/OWNER

Sport Mazda responded

An awesome car buying experience is what we aspire to each and every time a customer walks through our door. I am grateful that is what you received from Alex Stinvil here at my dealership, Sport Mazda. I am glad that you took advantage of our on-line transparency to negotiate a car purchase before visiting. Our sales team is not afraid to give you an out-the-door price on-line are over the phone. I hope that it made your visit that much easier and more enjoyable. Thank you so much for choosing Sport Mazda for your new Mazda and for your wonderful review. I am proud to welcome you to the Sport Mazda Family of Staff and Owners. As you enjoy your new Mazda, please remember that Alex and the rest of the team are here to assist you throughout your ownership experience. The new tagline for Mazda is FEEL ALIVE and I know you will agree that the sensation is there every time you get behind the wheel. Thank you for being our customer. JAY MEALEY, GM/OWNER

Sport Mazda responded

Many shoppers think that if they contact a dealership they will be pressured to visit and the followup phone calls will never stop. I think you will agree with me that the sales team at Sport Mazda does not work that way. I think your review is a perfect example of what car-buying can and should be, and is always at Sport Mazda. I certainly appreciate you taking your valuable time to let others know about your experience. Thank you for the kind words you had for both Jacob Barone and Jason Bonilla. Our guys and girls work as a team. I am glad that Jacob Barone so seamlessly made the changeover when Jason was not available. You are right about Jacob. Most of our salespeople are more than happy to talk about Mazda, and they know their product well. I am just happy that he made sure you got the car you came for at the price you wanted. I was glad to see the part about Michael in Finance. He is a new Finance Manager but I guarantee that he is right at home in the customer-friendly Sport Mazda environment. I want to welcome you to the Sport Mazda Family of Staff and Owners. May you always enjoy your new Mazda and may every mile be safe, happy and fun. 10 Years is a long time but your Sport Mazda Service Center will always be available to make sure your Mazda is well maintained. I appreciate your review and thank you so much for recommending Sport Mazda to others. JAY MEALEY, GM/OWNER

Sport Mazda responded

Joeg, Thank you for your review and the great things you wrote about your experience at Sport Mazda. I am grateful that Noel Ruiz worked with you to make sure you got the car you wanted at the best price available. I appreciate very much that you chose Sport Mazda for your next car and that the entire experience was something to write about. Thank you for being a great customer. JAY MEALEY, GM/OWNER

Sport Mazda responded

Kitty, I love to hear from happy service customers. A great of the custom changes we made to the dealerships design were made to make our service customers enjoy their experience. I am very glad that you enjoyed the refreshments and the other amenities that make your waiting time much more comfortable and enjoyable. It is what you deserve. Thank you for being our great customer here at the Sport Mazda Service Center and thank you for the kind words for Stephen Mendez and the service he provided. Best Wishes! JAY MEALEY, OWNER

Sport Mazda responded

It was such a pleasure to read your review. Every customer deserves to receive our very best. I am very happy that Marilyn Santos, Juan Urdaneta and Michael (Finance) did such a great job to make your visit so successful. It is a beautiful new Mazda CX-5 and I can tell by your photo that it will be perfect for you. Please enjoy every single mile you drive in your new Mazda. Remember the new tagline is "FEEL ALIVE". We used to use Zoom-Zoom when our Mazda drive was second to none. But with the all the latest innovations and new technology, Mazda provides a Premium feel at a less than premium price. Everything is designed to provide you maximum enjoyment everytime you are behind the wheel. So, Welcome to the Sport Mazda Family and enjoy the FEEL ALIVE sensation for many, many miles of safe, happy and fun Mazda driving. Thank you for your review, for being our valued customer, and for the many kind words you had to say about Marilyn. Juan and Michael. Best Wishes! JAY MEALEY, OWNER

Sport Mazda responded

Ash, Thank you for your kind words about Alex Stinvil. I am grateful that you had a great customer service experience and am very confident that Alex will make sure you do each and every time you visit. New cars or used cars, the experience that our customers deserve is our best, every time. Thank you so much for choosing Sport Mazda for your recent purchase and you will always be welcome to visit my dealership for whatever assistance we can provide. It is our pleasure to have you as our valued customer your Recommendation of Alex Stinvil and my dealership, Sport Mazda, is greatly appreciated. JAY MEALEY, OWNER

Sport Mazda responded

Thank you so much. Your review meant a great deal to me and I know that it is going to be much appreciated by Ellie, Alex, Rey and Victor, as well as myself. The Sport Mazda Service Center has always been to me the great benefit that members of the Sport Mazda Family of owners should enjoy. It is never off my mind and my team is working harder to make sure that every visit to the Service Center is enjoyable and successful for each and every customer. From the custom features we have added to make you more comfortable to the amenities and refreshments that we offer to make it more enjoyable, it is what we believe you deserve. I want to once again thank you for your kind review and for letting others know about your experience. I am very happy that you will be returning to Sport Mazda for both service and for your next new car. I am grateful to have you in our Sport Mazda family. JAY MEALEY, OWNER

Sport Mazda responded

On behalf of Alexander Falcon and Mayeline Sosa Dominguez, your Sport Mazda sales team, I would like to thank you for the kind words you have written in your review for recent visit and the excellent experience they provided. Thank you for the accompanying photo with your new Mazda. I know you and yours will enjoy it for many miles to come. I would also like to welcome you to the Sport Mazda family. I am so proud of our many fine customers, like yourself, that have taken the time to let others know about their car buying experience at my dealership. Each great review inspires our entire staff to live up to your expectations and make sure every customer receives our best. It is very much appreciated. Please enjoy your new Mazda and remember that the new Mazda tagline is "FEEL ALIVE". It is the sensation that we believe you and yours will feel every time you are behind the wheel. Thank you again and remember we are always here for our Sport Mazda family to make sure your ownership experience is a good one. JAY MEALEY, OWNER