Sport Mazda

Sport Mazda responded

Walter, On behalf of Alex Stinvil, your salesperson, myself, and the rest of my Sport Mazda South Sales Team, I want to thank you for choosing us for your new 2020 Mazda CX-5. It is not every day that we have a Cadillac XT5 in trade on a new Mazda CX-5 and I want you to know that you will not regret your buying decision. The CX-5 is a fantastic SUV and is a multiple award winner and the top seller for Mazda. Loaded with feature that provide you the experience of a FEEL ALIVE sensation every time you are behind the wheel. I know that you will grow to love it. Thank you very much for the many kind comments for my dealership, Sport Mazda. I am forever grateful to you for letting others know how you felt about the service and car buying experience we provided for you. Our reputation has been built on the testimonials of customers like yourself and we appreciate that very much. You will always be a valued Mazda owner and we are proud to have you as a member of our Sport Mazda Family. We will be here to provide you the support and services you need throughout your ownership. You will always received our best service at each and every visit. I am grateful to Alex Stinvil, your Mazda Sales Pro, for making sure you had and enjoyable and successful visit, one that made your experience memorable. JAY MEALEY, OWNER

Sport Mazda responded

Thank you from all of the service team here at Sport Mazda South for the kind testimonial about the service you received during your recent visit. I know Stephen Mendez, your Service Advisor, will be very happy to know how you felt about him and the service he provided. I am happy every time I read that one of our valued customers received "excellent service". It is certainly what you deserve and should expect when you visit us. I will be sure to pass the information about the coffee machine and the tea bags to the Service Manager. I will have to give the popcorn machine a little thought. Please enjoy the amenities we provide to make your stay a comfortable and enjoyable one. JAY MEALEY, OWNER

Sport Mazda responded

As I always like to say, "Don't let dealers stress you out, car buying should be fun." I am so happy that you found a car buying experience free of the stress from "pushy salespeople and shady finance managers." Instead, you found a wonderful salesperson in Mayeline Sosa, who is a caring and concerned individual, who listened to you and did everything she could to make sure you found what you needed. And, in Rey Almonte, you found a friendly Mazda professional, who made sure you found the financial option that worked best for you, and "respected my budgetary concerns." It sounds like a great experience and I am so glad that it was here at my dealership, Sport Mazda South. I want you to know that I am grateful for the kind testimonial and letting others know about your experience. The car buying experience you received is nothing more than what you, a valued customer, deserves and should expect from your dealership. Your 5 Star Dealerrater rating is much appreciated and it is because of wonderful customers like yourself, that we have won the 2020 Dealerrater Florida Mazda Dealer of the Year, our 8th year in a row. Welcome to our Sport Mazda Family. I hope you enjoy your Mazda CX-5 Signature Model Diesel with All-Wheel Drive. It is an SUV that is loaded with features and is beautiful and stylish, both inside and out. Each of those features will provide you the enjoyment you want and deserve and comes with the FEEL ALIVE sensation you will experience every time you are behind the wheel. May you have nothing buy safe, happy, and fun miles in your Mazda CX-5. I want to thank you for trusting us enough to drive all the way from the coast to Sport Mazda South location to purchase you CX-5. We are proud to have you as a valued customer and Mazda owner. You will always be welcome at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

Please accept my sincerest apologies for your disappointment with any of the staff here at Sport Mazda South. It is certainly not the experience I would every want for a customer at my dealership. If you would like to discuss it further, I would appreciate you contact me at jaymealey@gmail.com. I am very grateful that you would go on to write this kind testimonial for Michell Hernandez and let the service and experience she provided receive your 5 Star Rating. Wonderful salespersons are really the heart of the dealership and she is a very kind and caring Mazda professional. I can guarantee that she will be very happy to know how much you appreciated her efforts and thank you kindly for your testimonial. We would like to thank you again for being our valued customer and wish you nothing but safe, happy and fun miles in your new car. I look forward to future opportunities to provide you the great service you deserve and to show you how much we value your business. Thank you again for choosing Sport Mazda South where you will always be welcome. JAY MEALEY, OWNER

Sport Mazda responded

A Subaru WRX will add fun to your day and make that drive to work or wherever, an enjoyable experience. I am so proud to know that you and yours found a car you could love on my lot. Please enjoy every mile you drive, and may they all be safe, happy and fun. Thank you so much for your kind testimonial and the wonderful things you had to say about my dealership and your salesperson, Jacob Barone. He is an incredible young man and is all the things you said about him and more. I am grateful to him for providing you both an experience that was enjoyable and successful. Your recommendation of Sport Mazda South and Jacob are greatly appreciated and thank you for telling others how you felt. You both will always be welcome here as valued customers and friends. JAY MEALEY, OWNER

Sport Mazda responded

Jose, I am so happy to know that you have loved each of the several Mazdas you have purchased and proud to have you back so soon after your recent purchase of a 2019 Mazda CX-3 to get your brand new 2020 Mazda CX-30. You already have experience in the smaller Mazda SUV and the hot new and loaded CX-30 is a premium version of the CX-3. I can tell you that every customer I talk to has nothing but great things to say about the CX-30. The FEEL ALIVE sensation, that Mazda talks about in all of the ads, has never been more apparent than in the CX-30. Fantastic features, beautiful styling, comfortable premium interiors, top class entertainment systems, incredible safety systems, and performance that makes the Mazda Drive really something to experience. I wish you many safe, happy and fun miles in your new 2020 Mazda CX-30. We are so proud to have you as a member of our Sport Mazda Family. You will always be welcome at Sport Mazda South or our new location at Sport Mazda North on 17-92. You have been a very loyal customer and we do so appreciate your business and the loyal support you have provided. Thank you also for the kind comments for Michelle Hernandez. She is an incredible person and a top notch Mazda Sales Pro. I am grateful to her for making your most recent Mazda buying experience, your "Best service ever!" JAY MEALEY, OWNER

Sport Mazda responded

Thank you so much for your kind testimonial and the 5 Star Rating for Sport Mazda South. The reputation that we have as a dealership is shared by the many great customers who feel that the service they have been provided was worth recommendation. I can attribute that to my fantastic staff, including our Sales Team, with Mazda Professionals like Carlos Tamayo. I am happy that Carlos provided you and awesome car buying experience. It is certainly what you deserved and what is always our goal. He is professional, friendly and caring and works hard to make sure you receive the best deal possible on your new Mazda. A very special thank you for recommending Sport Mazda South to others who may be considering a new Mazda or quality pre-owned car or SUV. It is great that you love your new Mazda and may you enjoy many safe, happy, and fun Mazda miles throughout your ownership. We will be here to provide you the service and support for you and your car whenever needed. You will always be welcome here as a valued member of the Sport Mazda Family. We wish you and yours safe and healthy times. JAY MEALEY, OWNER

Sport Mazda responded

Nino, It is our pleasure to provide you the great car buying experience that you deserve. I was talking with Michell recently about how well she was caring for our customers so I know how much she cared about finding your the car you wanted. She is super friendly and a very knowledgeable professional who is well qualified to assist you with your car search. I know she will join me in saying how much we have appreciated you being our customer and for the very nice testimonial. Recommending Michell and Sport Mazda South to others is a very kind thing to do. You will always be welcome at this dealership. Please enjoy your quality used car and may every mile you drive be safe, happy and fun. Thank you so much for choosing Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

Fred, There is not doubt in my mind that the experience you had at Sport Mazda South was the direct result of a very fine Mazda Pro, Alex Stinvil. He is a wonderfully kind and caring individual and really knows his product and the processes that make a great experience for his customers. I know that he will appreciate the many kind things you had to say about him, just as I do. It is great customers like yourself, that make great salespeople and great dealerships. We are totally dependent on you and are many other customers who continue to provide us the wonderful testimonials and ratings that have given us such a good reputation. We are proud to have you as a member of our Sport Mazda Family, and a valued Mazda owner. I think you made a great choice in your new Mazda and it will provide you, I am sure, many, many miles of safe, happy and fun driving. You will get to enjoy the FEEL ALIVE sensation every time you are behind the wheel. Please know that we will be here throughout your ownership to make sure you always receive the service and support you so deserve. Thank you for being our loyal and valued customer. We wish you and yours nothing but safe and healthy times to come. You will always be welcome at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

Humberto, I am so proud that you chose Sport Mazda South as the location where you upgraded your 2012 Mazda6 to a brand new 2020 Mazda6. I know you are going to enjoy it so much and I want to thank you for being a loyal and valuable Mazda owner. Please know that we will continue to be here making sure you receive our best service and support as long as you own your new Mazda. We are so happy to have you as a member of our Sport Mazda Family. I am grateful to Michal Busted for letting me know about your being a loyal Mazda customer. I know that he was very happy to be the one that provided you the great car buying experience you wrote about. It certainly sounds like he treated you with respect and gave you a memorable visit. I thank him and I appreciate you letting others know. Please enjoy your new Mazda6 and all the great features it is equipped with that will provide you the FEEL ALIVE sensation every time you are behind the wheel. Beautiful and a Top Safety Pick+ award winner for 2020, I know that you and yours will have many safe, happy and fun Mazda miles ahead. You will always be welcome at Sport Mazda. JAY MEALEY, OWNER