Sport Mazda

Sport Mazda responded

As a loyal Mazda owner, having purchased multiple Mazdas in the past, I was so happy to read that you chose Sport Mazda South to replace your existing 2017 Mazda CX-5 with a brand new 2020 Mazda CX-5. I know that you will enjoy the features of the new model and love it even more than your previous CX-5. You made a great choice and one that has been made so many times by others that agree with you and have made the CX-5 the most popular and best selling Mazda in our entire product line. Loaded with features, the Mazda CX-5 really does provide the ride that is marked by the FEEL ALIVE sensation that you feel every time you are behind the wheel. Please enjoy every mile you drive and remember we will always be here to support you throughout your ownership. Thank you so much for the very kind words you had for Sport Mazda South and my staff. A "Great place with Great People" is just what we try to be for you and every customer who visits this dealership. I am so happy to know that you have such a wonderful feeling about Sport Mazda and that staff like Earnest Evans and Jacob Barone continue to provide you the service you expect and deserve every time. Thank you again for being our valued customer and great member of our Sport Mazda Family. We look forward to being able to continue to provide you the support and service you have come to enjoy. May you have nothing but safe and Healthy times to come. JAY MEALEY, OWNER

Sport Mazda responded

Scam and my dealership are two words I never want to.. or expect to hear in the same sentence and I take the accusation extremely serious. With that being said, I don't have enough information here to do research on my end to A) see what I could possibly do on my end to help you at this point and B) ensure we properly address the person or process so it never happens again... please email me directly if possible at jaymealey@gmail.com and share some more specifics. I do appreciate your feedback and regret the negative experience you apparently had at my Dealership. Jay Mealey / Owner

Sport Mazda responded

Linda, It is certainly our pleasure to see you drive away in your brand new 2020 Mazda 3. I noted that you are trading up from a previous Mazda and I know that you will learn to love this Mazda, just as you did your previous one. Please enjoy the many new features and the comfortable interior that will provide you the FEEL ALIVE sensation every time you are behind the wheel. Marilyn and I would both like to welcome you to the Sport Mazda Family of Staff and Mazda Owners, and promise you that we will always be here to make sure you receive our best service and support as long as you own your Mazda 3. You will always be welcome at my dealership. Thank you so much for the kind comments for Marilyn Santos and the rest of the sales team that made your car buying experience enjoyable and successful. I am grateful to Marilyn for insuring that all your questions were honestly answered and any concerns addressed before you made your decision. I know that she will appreciate knowing that you were pleased with the professional and courteous service you received. It was certainly what you deserved as our valued Sport Mazda South customer. Thank you again for the nice testimonial and may your have nothing but safe and Healthy times to come. JAY MEALEY, OWNER

Sport Mazda responded

CCG, I am very grateful that Izzy Camareno provided you the respect you deserved and made sure that your car buying experience at Sport Mazda South was one that you could enjoy and feel good about. Your 5 Star Rating and the kind comments contained in your testimonial are greatly appreciated and attest to your good feelings about your visit to my dealership. I am so happy that you could avail yourself of the special services we provide that make purchasing a car so easy from home, with minimal time spent at the dealership. It sounds like Izzy understood all your needs and wants and had everything ready for you when you arrived to pick up your new Miata. Thank you so much for choosing Sport Mazda South for your new Mazda and for this very kind testimonial. We are all happy to welcome you to the Sport Mazda Family of Staff and Mazda Owners. Miata owners are famous for the loyalty they show for the world's best selling sports car. There is just something about the look, feel and performance of the Mazda MX-5 Miata that has made it the standard by which the Mazda FEEL ALIVE sensation is judged in every Mazda model. It is something that I know you will enjoy for a long time to come. Thank you for making the decision to buy your new Miata from Sport Mazda South and you will always be welcome at this dealership. We pray that you and yours will experience nothing buy enjoyment in your new Mazda Miata and wish you nothing but safe and Healthy times to come. JAY MEALEY, OWNER

Sport Mazda responded

Jesse, I want to thank you so much for letting others know about the experience you had with Marilyn Santos at Sport Mazda South. She is an extraordinary Mazda professional and I am proud to have her on our team. She cares, and she does those extra things for you that lets you know that. The experience you recounted is what we call the Sport Mazda Sales Process, but with Marilyn extra touches. She never pressured or tried get you to make decisions when you were not ready. And, she made sure she knew all of your needs and wants, and it sounds like she took a lot of notes so she didn't forget. If you had a question, or a concern, she made sure you had your answers. In short, she made sure when you were ready, you found just what you wanted. I want to thank you so much for coming all the way from Lake Wales to Sport Mazda South for your new 2020 Mazda3 Hatchback. I know it will be quite a change from your previous car, but I know you will love it. The 2020 Mazda3 is one of the models that gets the premium car at a less than premium price treatment from Mazda. Loaded with features, beautiful inside and out, comfortable, and with great performance, the Mazda3 is a car you can really enjoy. Along with the new Mazda, I want to welcome you to our Sport Mazda Family. We are proud to have you and look forward to providing you the support and service you deserve throughout your ownership experience. We will always be here and you will always be welcome at my dealership. Don't forget, with Marilyn, you will definitely have a friend at the dealership. Thank you again for being our valued customer. Please have nothing but safe, happy, fun Mazda miles and STAY HEALTHY!! JAY MEALEY, OWNER

Sport Mazda responded

Johanna, It was our pleasure to have you and your family visit Sport Mazda South. I am so glad to know that you found a great family car for you and yours, one that will provide you many, many miles of safe, happy and fun Mazda miles. The Mazda CX-9 is a fantastic SUV and we proud to provide a great inventory of high quality pre-owned cars, especially Mazdas, for you to chose from. I can tell by the photo that the whole family is looking forward to taking this CX-9 home and we are proud to have your family as new members of our Sport Mazda Family. Thank you for the kind comments for Mayeline. She is a very special individual and a fantastic Mazda professional. I am sure she will be very happy to read this testimonial and appreciate the fact that you thought her performance rated a 5 Star Dealerrater rating. You will definitely have a friend at the dealership in Mayeline and will always be welcome at Sport Mazda. Please enjoy your Mazda CX-9 and remember that we will be here to provide you all the service and support you need as long as you own it. For you and your family, we all wish you nothing but safe and Healthy days to come. JAY MEALEY, OWNER

Sport Mazda responded

I greatly appreciate the 5 Star rating and the kind comments for Jacob Barone contained in your testimonial. I always am happy to learn that on of our wonderful sales team is providing our customers the service they deserve. Jacob Barone is a Sport Mazda veteran professional and knows the value of providing unexpectedly great service for his customers. Delivering your car earlier than expected is just another example of he cares to make your visit enjoyable and successful. Thank you for your kind words about hiring more people like him. Right now we are trying very hard through these tough times to hang on to the great staff of Sport Mazda professionals that we have. It is because of great customers like yourself that we are making every effort to do so. May you really enjoy you quality used car from Sport Mazda South and we pray that you and yours have nothing but safe, happy and HEALTHY day to come. You will always be welcome at my dealership. JAY MEALEY, OWNER

Sport Mazda responded

Jamila, It was our pleasure to provide you the dream vehicle, a 2018 Jeep Wrangler Unlimited, that you so much wanted. I am grateful to Marilyn Santos for being every mindful of the your needs and wants, and working so hard to make sure you got the great deal on your dream vehicle that you desired. She is a wonderfully kind and caring professional who enjoys making her customers leave after having a enjoyable and successful car buying experience they deserved. It sounds like she did just that for you. We welcome you to our Sport Mazda Family and hope that you will always remember us when you have automotive needs. You will always be welcome here. May you and yours have nothing but safe, happy and HEALTHY days to come. JAY MEALEY, OWNER

Sport Mazda responded

Fantastic, for you and your husband to get brand new 2020 Mazda CX-5 a month apart. I am so happy that Alex Stinvil and the sales management team were able to get you the car that you wanted. The CX-5 is Mazda's best seller and there is a great reason for that. But, I am sure you know all the reasons, all the features, and all the great driving that comes with your CX-5s. Thank you so much for choosing us for both of your new Mazda CX-5s. We are so happy to have your family in the Sport Mazda Family of Staff and Mazda Owners. May you all enjoy many, many miles of safe, happy, fun and HEALTHY days to come in your new Mazda SUVs. And, don't forget. that your Sport Mazda team will always be here to provide you both the service and support you deserve throughout your ownership. Thank you again for the kind 5 Star Rating for Alex and his team for making all this a reality. You will always be welcome at Sport Mazda and I know that Alex will always be your friend at the dealership. JAY MEALEY, OWNER