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Sport Mazda

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.9
11,967 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 11,967 reviews

March 27, 2019

Excellent Ashley was excellent went over and beyond to make my experience smooth and for me to walk out with my dream car..love her.. Supper friendly More

by Maggie1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Ramsey
Other Employees : Edwin, Ashley Ramsey
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Mar 28, 2019 -

Sport Mazda responded

Maggie, I am so happy to have you as a new member of our Sport Mazda Family. May you always enjoy the FEEL ALIVE sensation that comes with each and every new Mazda. Enjoy every single mile you drive and may they all be safe, happy and Mazda fun. Thank you so much for choosing Sport Mazda and for buying your DREAM CAR here. On behalf of Ashley Ramsey and the rest of the sales team, we are all proud to have you as our valued customer. JAY MEALEY, OWNER

Helpful
March 27, 2019

A pretty seamless experience and a good deal 3rd Mazda in a row. First time buying from Sport Mazda. Bought the first two at a competitor, which always seemed like a good choice, but this time ar More

by steve19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Ramsey
Other Employees : Luis Arce, Mark Cappetta, Edwin Acevedo, Juan Urdaneta, Ashley Ramsey
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Mar 28, 2019 -

Sport Mazda responded

After two Mazdas from our competitors, thank you so much for trying Sport Mazda. I hope that we did not disappoint and that the extra drive was worth it. We are always proud to have a loyal Mazda customer choose our dealership for their next Mazda. Welcome to the Sport Mazda Family. I am not aware of your situation and cannot comment on the negotiating process other than to say I will remind our sales managers of their need to make sure every negotiation that takes place is necessary and the reason communicated to the customer. Transparency is one thing I always insist on for our customers. What you see or hear from us before your visit, is exactly what you will get when you arrive. That is why we offer bottom line pricing upon request to customers before they visit. I am certainly happy that Ashley Ramsey provided such an enjoyable buying experience for you and that you left happy with your third new Mazda. Thank you so much for now being our valued customer. JAY MEALEY, OWNER

Helpful 1
March 26, 2019

Awesome car frustrating experience I spent a couple of weeks asking questions and letting dealership know what I was looking for and wanted. I was lead to believe everything had been wo More

by Meme26
Recommend Dealer
No
Employees Worked With
Rey Almonte
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Ramsey, Jason Bonilla
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Helpful
March 26, 2019

Only friendly professionals work at Sport Mazda Everybody was helpful and corteous. I went in for a clutch repair and ended up in a new 2018 Mazda 3, the price was to good to pass up. Nick from Serv More

by SCebolla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Acevedo, Nick Radoslavov, Alex Stinvil
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Mar 28, 2019 -

Sport Mazda responded

SCebolla, It doesn't happen often, but we often have service customers visit sales while they are waiting for their car. And, of course, it sometimes does result in you not leaving in the car you came in. It is a win-win proposition and we are always happy to have another new Mazda on the road. I am grateful to hear that the sales and finance team provided a great buying experience for you and that we were able to find a rate that worked well for you. Working with Alex Stinvil in Sales and Nick Radoslavov, you were in the capable hands of two of our best. On behalf of all of us at Sport Mazda, I want to welcome you to our Family. We look forward to you visiting throughout your ownership experience and will always be here to make sure you enjoy many safe, happy and fun miles in your new Mazda. Thank you so much for being our valued customer and for taking your valuable time to let others know about your experience at Sport Mazda. JAY MEALEY, OWNER

Helpful
March 26, 2019

2nd Purchase This is my second time buying from Sport Mazda and I plan to keep coming back. Between my friends and I, we have bought 7 cars from them in the last 3 More

by Amaali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Cappetta, Jason Bonilla
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Mar 28, 2019 -

Sport Mazda responded

Amaali, It so great to welcome a loyal customer back for a new Mazda. As a member of our Sport Mazda Family, you are always welcome at our dealership. Thank you for having so many wonderful friends who have chosen to purchase here these last three years. 7 cars purchased is a number we are certainly grateful for as we are of having you and your friends as our loyal valued customers. On behalf of Jason Bonilla, Mark Cappetta, Rey Almonte and the rest of the Sport Mazda staff, we are proud to have you as our customer and look forward to many more visits. Remember we are always here to assist you. JAY MEALEY, OWNER

Helpful
March 26, 2019

Easy and personable Great service! Everyone was very personable and willing to work with the budget I presented. Alexander was amazing and very understanding. He never pr More

by Pillera13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Acevedo, Alexander Falcon
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Mar 30, 2019 -

Sport Mazda responded

Pillera, It is a philosophy that we all work with at Sport Mazda. First we LISTEN to the CUSTOMER, all their wants and needs, then we do the best we can to get them WHAT THEY WANT. It means that we commit to working for the best interests of our customers and it has proven to be an experience that is very well received, and appreciated. I want to thank you so much for writing this review and letting others know about your experience at Sport Mazda. I know that Alexander Falcon will greatly appreciate the kind words you had for the services he provided. I am grateful to him for making your visit so successful and enjoyable. Thank you so much for being a valuable customer and for recommending both Alexander and Sport Mazda to others. We are proud to have you as a member of our family. JAY MEALEY, OWNER

Helpful
March 25, 2019

good experience En la madre el servisio. Perfecto!! Nos sentimos comodos el tiempo que estuvimos y ademas de eso se nos informo de todo lo wue teniamos que saver ace More

by Julio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorell Figueroa
Report | Print
Apr 01, 2019 -

Sport Mazda responded

Julio, thank you so much for the review and for choosing Sport Mazda for your car. I am grateful that Jorell Figureroa was able to assist you and make sure you found the car you wanted. Thank you for the nice photograph of your family with the new car. I can see you all enjoying mile after miles of SAFE, happy and fun driving. Thank you again for being a valued customer. JAY MEALEY, OWNER

Helpful
March 25, 2019

Amazing customer service Always when i go to my dealer to do the service of my car, she is there for help me in everything that i need, she have a quick answer for everything More

by Danielortiz446
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie Deonath
Report | Print
Mar 26, 2019 -

Sport Mazda responded

Daniel, Thank you for the nice comments about Natalie Deonath, your Service Advisor here at Sport Mazda. I think that her reputation continues to grow for the reasons you provided in your review. Maybe the smile is not the most important thing, but it certainly does make a difference at the end of a service visit. Thank you so much for the review and for being our loyal service customer. JAY MEALEY, OWNER

Helpful
March 25, 2019

Excellent customer service by Jorelle I went in expectating not to come out with a car, let alone nice people. What i received was totally the opposite!!. Everyone was very professional,he More

by Maddswheels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorell Figueroa
Report | Print
Mar 26, 2019 -

Sport Mazda responded

Jorelle is gaining a great following and has received many kind comments for customers such as yourself. I am so happy to hear that he made sure you had an enjoyable and successful visit to my dealership, Sport Mazda. He does come from an automotive family that I greatly respect and know him to be all of the things you said in this review. It was very kind of you to write such a kind review. We are proud to have you as our valued customer and welcome you to our Sport Mazda family. I am so glad to know that we exceeded your pre-visit expectations and you left feeling like you had an Awesome experience. Thank you so much for choosing us. JAY MEALEY, OWNER

Helpful
March 25, 2019

Excellent I had searched several other dealerships and each of them did not meet my expectations. Going to this dealership was the best choice ever the sales as More

by Lake county
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan, Izzy Camareno
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Mar 26, 2019 -

Sport Mazda responded

Thank you for choosing Sport Mazda for your car. It is because of customers like yourself that this dealership has such a great reputation and I appreciate so much you writing to let others know of your experience. I am grateful to Izzy and Juan for being the knowledgeable, friendly and caring professionals I know them to be. It is certainly our pleasure to have you as our valued customer and welcome you to the Sport Mazda Family. I hope that you enjoy every single mile in your new car and may they all be safe and happy miles. It is very much appreciated that you would trust us enough to recommending Israel or Juan and this dealership to others. We will not let you down. Thank you. JAY MEALEY, OWNER

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