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Sport Mazda

Orlando, FL

4.9
13,667 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 13,667 reviews

December 01, 2010

Service and financing was great! Prices were reasonable. Victor was a great salesman who found me the car I wanted and got my paperwork done in a reasonable time and manner. Would definitely recommend this More

by lorraine.ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Ortiz, Shane Noble, Woodie
November 30, 2010

I purchased a 2007 mazda cx-9 grand touring. After looking at cars for 3 months I fell in love with this vehicle, nothing could even compare to this car. The price of the car was wonderful and every More

by cloeybutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed and Roberto Michaels, Farid Nibrassse, the manager that looked at my trade in and the gentleman that did the finance paper at the end were awesome as well.
November 30, 2010

The salesman and dealership worked to give me the best price on my new car and the salesman was very attentive and knowledgeable during the sale and very knowledegable in demonstating the features of my n More

by shoggarth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerwin
November 27, 2010

I went to the Sports Mazda on OBT after visiting at least 5 other dealerships looking for a good deal on a car for my wife. My wife and I got there on the day before Thanksgiving at 6:30pm. The dealership wa More

by michaelandilenecx9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kerwin loque
November 21, 2010

Mr. Eric Whiton is very professional and polite. Before we walked into your dealer we had spoken to Eric and he gave us all the information we needed on the vehicle and when we got there he was waiting for More

by magdas1105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Whiton
November 20, 2010

great dealer....been checking their inventory on line...went there picked a car out and worked his magic to get me into the car...thanks!!! while i was in the dealership everyone seemed to be excite More

by stabil0208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
eric whitten
November 17, 2010

Buying a car can be a very scary experience. For the first time in my life, it wasn't, and the reason why is because of one person. Eric Whitten. He made this experience easier and smoother than it ha More

by rdscotson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Whitten
November 17, 2010

Eric Whitten took time to show me the different cars that were in my price range. He worked with his managers on the price and was extremely informative and encouraging. I visited the dealership on a Frida More

by nickieb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Whitten and Josh
November 15, 2010

Visited their web site first, looking for a Miata new or used. Found exactly what I needed (or wanted) and visited their dealership on a Sunday. They had a good stock of new and used Miatas and all were u More

by davidslewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Whitten, Woody Rader, Levi Stanislas
October 18, 2010

This dealer really took care of us. Even after the sale, they went the extra mile to make sure we were 100 percent satisfied. The sales process was very non-pushy, which was a nice change from the last ti More

by shoogie7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray, Ed Michaels
Oct 20, 2010 -

Sport Mazda responded

Kevin, this is Jay Mealey GM/Partner at Sport Mazda. I left you a voice mail yesterday and have not heard back. As a Certified DealerRater.com Dealer I am ABSOLUTELY committed to providing the best customer service I can. I have spoken with Ray, Ed and the Sales Manager about your situation. MY VERDICT is that we over promised and under delivered and THEY know how upset I am over this situation. A few questions... have we reimbursed you for the battery? Is the check engine light still on? What else can I do to offset your time invested (wasted) in dealing with this? this is a A FAMILY OWNED BUSINESS and MY ONLINE REPUTATION is EVERYTHING. The managers you interacted with will NOT be employed here long if we can't get our "after the sale" customer service standards to a higher level. I also know that DealerRater and the other review sites will allow you to update any reviews posted. Please let me know what I can do on this end that might result in a more positive experience for you that might lead to a more positive "review" as a result? Again, this is a really, really BIG deal for me and I want you to be happy with my organization. Jay Mealey 321 436-3620 (cell) sportgm@aol.com (email)

Oct 20, 2010 -

shoogie7 responded

Hi Jay, Thanks for your concern. We faxed the receipt for the battery to Ed but have not been reimbursed. Yes, the engine light is still on. We need to take it somewhere & have them hook it up to the computer so they can tell us why it is on.

Oct 20, 2010 -

Sport Mazda responded

Kevin, absolutely no problem. We will get you reimbursed. Here is what I would like to do. A) please get me the exact amount we owe you for the battery B) I will have my Internet Sales Manager drive a loaner vehicle TO YOU, hand deliver the check and we will get your vehicle to our service department to look into the Check Engine light plus return it to you when it is ready. What do you think? Can we get this done tomorrow?