Sport Mazda

Arrived at Sports Mazda on Saturday afternoon to look at two used Mazda Miata's. Spoke with Kerwin Larocque the day before we came in and we were going to test drive the vehicle. When we arrived at the de two used Mazda Miata's. Spoke with Kerwin Larocque the day before we came in and we were going to test drive the vehicle. When we arrived at the dealership Kerwin was finishing up a deal with a customer, so he referred us to Jorge Guzman. Jorge let us take a test drive on the 2012 Mazda Miata and we were pleased with the vehicle. Upon sitting down to discuss price, we were able to come to a price that was acceptable to my husband and myself. On the whole we were very pleased with our experience at Sports Mazda and with Jorge Guzman. More

Beth Alvarez did everything possible to help me, in just one day, first time visiting the dealer I returned home with my new car... Great 5 star service... Thank You Beth!!! one day, first time visiting the dealer I returned home with my new car... Great 5 star service... Thank You Beth!!! More

I gave a high rating because of the level of professionalism and friendliness! I drove other vehicles and found the Mazda 5 most suitable for what I was looking for. As a short woman I was looki professionalism and friendliness! I drove other vehicles and found the Mazda 5 most suitable for what I was looking for. As a short woman I was looking for a small vehicle, highly rated, excellent visibility and fun to drive. We found the dealership on the Internet and Barby greeted us when we visited. Barby welcomed us and was warm, friendly and knowledgeable of the product. On the second visit, when we purchased the vehicle, Barby gave us a tour of the dealership and introduced us to other staff. Would definitely recommend Barby and the Sport Mazda dealership. Thanks you Barby, I love the Mazda 5... More

Best experience ever! I was looking for a Mazda 3 with sky active and Daniel made all the buying process easy to understand and answer all my questions with honesty. Great Service. Had a good deal and exp sky active and Daniel made all the buying process easy to understand and answer all my questions with honesty. Great Service. Had a good deal and experience buying this car and I would definitely recommend it to anybody looking for a car. EXCELLENT!! GREAT SELLER AND PERSON!:) More

Sport Mazda was a great place too buy a car, Beth Alvarez was the person who help me with everything, she was wonderful, very helpful,(i have a handy cap and use a cane) she wouldn't let me walk anywhere she was the person who help me with everything, she was wonderful, very helpful,(i have a handy cap and use a cane) she wouldn't let me walk anywhere she insisted on getting everything for me, she offered me water and she got up to get it, when i test drove the car she and insisted that i stay inside in the air conditioning and she went out and drove the car up the building and come got me,i was ok walking out to the car, but she was so nice to say just stay here and be comfortable that she would go get the car.she helped with anything i ask about when filling out anything, Beth even went out to my other vehicle too get my planner that i keep everything in, that was being serviced at the time, she actually went out twice too get things from it i needed, when i did purchase the new cx5 she took my plate off of my old vehicle and put it on my new one.(i was keeping it due to its a handy cap plate). Beth had the answer to any question i had about the vehicle i bought,and other general questions i had about Mazda or the company.she was very hands on with any of my needs while i was there, she was always smiling, and happy to help me.as we were waiting on something,i was reading e mails on my phone, she was in the computer doing things related to me, but she gets a text i tell her its ok go ahead and get that, she declined and said it can wait I'm with you right now,i said it may be important, she said it can wait, that made me feel important that she wouldn't answer her text or call not sure which it was, but she put me first above everyone and everything, when we were about finished and i really was just waiting on the other part of the paper work ( finance,)a couple walked in i could tell they were Spanish, and i know she speaks Spanish i say you can go wait on them if you want I'm just waiting on the other part of buying my car, she didn't want too cause she was helping me,i said go don't miss a possible sale cause of me I'm ok you've been more than helpful she reluctantly did goo help them as they come in.lol.Beth is the best,i couldn't have had a more curious, friendly and helpful person nowhere, Beth was a 5 star class act all the way. I would recommend sport mazda and i have about 5 different times inn the couple months of owning my new cx5 and I'd recommend Beth too anyone going three,. So many people have stop me and ask me about my car and where i got it since I've owned it, in 3 months i know I've gotten 20 positive comments.i got a red 2014 cx5 with dark interior, but sport Mazda had several different colors on the lot, they have a wide selection too choose from, if you are looking for a Mazda they have it, or they'll get it I'm sure. My experience over all with Beth and sport Mazda was perfect it couldn't have gotten any better,(short of giving me the car lol) from the time i got to the lot, talking to Beth and figuring out just what i wanted, to the finance, to driving off the lot with my new car couldn't have been better. I go Back at the end of November to get an oil change, and i can't wait to see Beth and the other people at sport Mazda cause of the friendly and helping people that work there.in November it will be 4 months that I've had my cx5, and i don't have 2000 miles yet and I've made 3 trips to Ocala from Apopka, it gets great gas millage, and a comfortable ride,a friend rode with me to Ocala last week and commented on what a smooth ride it was, he said you can't hardly feel any bumps, and commented how there was no outside noise when the windows were up.i love my new car, and so does everyone else i know and don't know. Its nice getting compliments everywhere i go.thank you so much Beth for making my visit so comfortable and pleasant.i will purchase my next car from sport Mazda when its time too do so.thanks again Beth Alvarez and sort Mazda for making my purchase so pleasant and wonderful. More

I bought my wife a cx7 from this dealership last year and the vehicle came with nitrogen filled tires. I heard all the benefits of having the tires filled with nitrogen versus the regular pressurized air. I the vehicle came with nitrogen filled tires. I heard all the benefits of having the tires filled with nitrogen versus the regular pressurized air. I thought it would be great, although finding places that have it available are far and few between I thought it would be alright since I was told that I would rarely have to. I called the dealership on Friday around 2 to make a service appointment for an oil change on Saturday and I called through the 800 number I found online. The operator answered and transferred me to a voicemail. It was a female and I regret not writing her name down, but I left her a message about the oil change and left my cell number twice for a confirmation call but I never heard back from anybody. A week before I took my wife's car in for her regular scheduled oil change, she kept complaining that the low tire pressure light was on. So when I took it in for an oil change, I made sure to tell the service advisor about it and he said they will take care of it and even asked if I wanted to have the tires rotated and I agreed. Sure enough, they changed the oil and rotated the tires. They low pressure light was not on when I left so I assumed they did what they were supposed to. Sure enough, a day later my wife was complaining about the light being on again and I thought she was being ridiculous. I took her car and looked for a place that had nitrogen. When they checked the tire pressure, all four tires had psi between 24-26. The tire pressure on these factory installed tires was posted to be at 32psi. Why would the service advisor not put it on the work order and furthermore, what kind of mechanic would do a complete safety inspection, rotate tires and never check the tire pressure?? I'm very disappointed and realize that I can't rely on your service department to do the most simplest of tasks. And these are things that are part of their job. Unfortunately, I have an extended warranty so I have to do all my service at a Mazda dealer and since we bought the car there, i would like to take it there but if things like this keep happening, I will either have to just go out of my way to another dealership or just trade out of the Mazda and into another brand that has better quality service. My wife likes Mazda and this is her second one. I hope it won't be her last. More

Donny provides professional and friendly service. Waiting area is spacious and clean but luckily I didn't have to sit there long since my vehicle was dealt with so quickly! I have had my vehicle serviced her area is spacious and clean but luckily I didn't have to sit there long since my vehicle was dealt with so quickly! I have had my vehicle serviced here since purchasing it in February 2013 and any concerns I have had have been addressed promptly and without hesitation. More

I came into to purchase a car for my fiance and from the second I started this process Jorge made it a pretty easy experience. Once I got to the dealership Charles took charge and really helped me get to w second I started this process Jorge made it a pretty easy experience. Once I got to the dealership Charles took charge and really helped me get to what I wanted. He really nice and took care of all our needs. I would highly recommend this team! More

In my 30-plus years of dealing with car dealers and service issues, this remains without doubt the best experience I have had. Easily the most customer-friendly dealership and always a pleasure to visi service issues, this remains without doubt the best experience I have had. Easily the most customer-friendly dealership and always a pleasure to visit. More