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Sport Mazda

Orlando, FL

4.9
12,925 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 12,925 reviews

March 01, 2016

Fastest Thank you Juan Cruz Jr for our new car. I've never been in and out of a dealership in less than 2 hours until now! Thank you for allowing us to pick t More

by jeisha5588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan R. Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2016 -

Sport Mazda responded

At Sport Mazda we want to make sure that we find the special car that our customers want or need; We listen and then try to get WHAT YOU WANT. I cannot think of a better or easier way to sell cars. We respect the fact that our customers are making a major financial decision and insure that they have all the information before they do. That way they leave happy and that means everything to our staff. We are proud of our reputation and try very hard to show our customers every day. I am so glad that Juan Cruz Jr was able to make it a good visit for you. Jay Mealey, GM/Owner

February 29, 2016

oil change I came in for oil change i knew i needed some. More work to get done at first i was going to get only. One of the things i needed to get done but.Rob More

by REDFIRE3108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson, Rob Nestor
Mar 05, 2016 -

Sport Mazda responded

Rob and Donny will be so happy to read your review Mrs. Huntley. These guys do one heck of a job making sure that your car leaves in the best condition possible and provides you many reliable and safe miles. They know the Mazdas backward and forward and will always do their best to make it as affordable as possible. I cannot tell you how proud I was to read about how happy you were after your visit with us. Great Service Guys require Great Customers. Thank you for being a great customer. Jay Mealey, GM/Owner

February 29, 2016

Super helpful I called the day of to see the availability of the vehicle and Luis was able to help me instantly. I walked in and was taken care of emediately. Got a More

by JoeD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arce
Mar 04, 2016 -

Sport Mazda responded

Joe, that was short but very nice. It sounds like Luis Arce made sure your visit was successful and you left with a great deal on the car you wanted. We never can hear that enough. Happy customers with great deals is what we specialize in here at Sport Mazda. Thank you again for the review and I wish you many years of safe and happy motoring. Jay Mealey, GM/Owner

February 29, 2016

Very Happy Our salesperson Kyle Whitten was great and very professional. With all honestly we can say we felt at ease and without any pressure. He was very patie More

by rivalmini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Whitten
Mar 04, 2016 -

Sport Mazda responded

The entire process should be about you and what you want. Kyle is a wonderful salesperson and he really does try to make each customer's visit something special for them. We realize that buying a car is a major financial decision and our customers deserve all the information and assistance we can provide before they make it. If you get all the information and find the car you really want, we have done our job. I am so glad it worked for you. Thank you again for the nice review and welcome to the Sport Mazda family. Jay Mealey, GM/Owner

February 29, 2016

Great at usual! Donny was very busy, but he still handled everything great. Very helpful, and the service department definitely got me out as fast as ever, Very pleas More

by Vegpro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson
Mar 04, 2016 -

Sport Mazda responded

Donny is amazing in handling multiple customers while providing the same caring service for all, and with a smile to boot. I am so glad to hear that you had a pleasant experience in my service department. I promise you that we will just keep getting better and look forward to your visit the next time you need service. Thank you for being our customer. Jay Mealey, GM/Owner

February 29, 2016

Excellent sales experience Russell was very professional without high pressure sales tactics. The entire sales process went very smoothly. I would highly recommend Russell to a More

by harlan3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Kastor
Mar 04, 2016 -

Sport Mazda responded

Thank you very much for your review. No pressure selling is something that we pride ourselves on here and I am glad you found that to be true with Russell. He is fairly new to Sport Mazda himself but rather quickly learned our way of taking care of customers. He has embraced the change and does everything he can to make sure his customer get the very best service. I am so glad that you had an excellent sales experience at Sport Mazda and appreciate you recommending Russel Kastor. Welcome to the Sport Mazda family. Jay Mealey, GM/Owner

February 29, 2016

Best car shopping experience I ever had! I have never been a huge fan of car shopping! This was by far the best experience shopping for a car ever. As soon as I got to Sport Mazda, the entire More

by LoriG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Barone
Mar 05, 2016 -

Sport Mazda responded

It seems we are seeing more and more reviews like yours where the customer is treated with little respect at other dealerships and ends up surprized that a dealer would actually help them. My staff are all fantastic people and they enjoy helping people. They will spend as much time as you need, as often as you need, to get you the information you need, to make this important car buying decision. No hassle, no pressure, just simply listening to you and then trying to get you what YOU WANT. Car shopping doesn't need to be stressful. And your review is a testament to that fact. Jacob Barone is one of the fine young professionals at Sport Mazda who will do everything they can for you. We are so happy you are our customer and we thank you so much for your nice recommendation. Wish you years of safe and happy motoring. Jay Mealey, GM/Owner

February 29, 2016

Amazing Customer Service. I was going through a struggle were every single dealership I went to, I would either get the old, " Your too young" or " I don't have any credit or a More

by Jadiel123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Cruz, Barby Irby
Mar 05, 2016 -

Sport Mazda responded

I am proud we were able to assist you with your purchase of a new car. We understand that some dealers make snap judgements and don't try to help customers with financial challenges. I promise you that Sport Mazda will always make every effort to find a solution that is good for you. It is our business and we respect and value every customer. That Barby Irby would do everything she could to help you does not surprize me. She is a super person and works very hard to make it happen. Juan Cruz also had a major part in it because he was the Sales Manager that was negotiating with the financial agencies. We are just so very happy that we could help you. Welcome to our Sport Mazda family. Jay Mealey, GM/Owner

February 28, 2016

Five Star Service This plays like a broken record from me.. every time I come in I have an excellent service experience with no complaints. The staff is attentive and f More

by zerogee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Nestor
Mar 05, 2016 -

Sport Mazda responded

I am glad to hear that the changes we have made in staffing have shown results for our service customers. Making sure we have plenty of technicians to get you in and out is just one of those things. It is easy to be friendly for our guys. We have the nicest customers in town and we genuinely enjoy making them happy. Thank you for being our loyal customer and we really appreciate this review and your continued business. Jay Mealey, GM/Owner

February 27, 2016

Great experience! Our salesperson Mark was great and very professional .I can honestly say I feel very at ease and without no pressure. He had lots of patients and al More

by Tiles1922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cappetta
Mar 05, 2016 -

Sport Mazda responded

Thank you for writing. Glad to know that professionals recognize the quality of my staff. Mark is an exceptional young man and I am happy to hear that he made such a good impression. He is a genuinely friendly, caring and professional salesperson who understands the value of each customer and treats them with the respect they deserve. Maybe I sound like a commercial too, or maybe a proud father, but I cannot help myself when I read reviews like yours. Thank you so much for taking your valuable time to let me and others know about the great experience you had with Mark here at Sport Mazda. Welcome to our Sport Mazda family. Jay Mealey, GM/Owner

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