Sport Mazda North

Sport Mazda North responded

Lisa, I appreciate you letting others know about your experience with Karlis Vice, Mazda Sales Pro, here at Sport Mazda North. I am happy that he could help you find a good, reliable and safe car for your son. It is important that our salespeople are up-to-date on inventory so that they can provide all the best options for our customers. I am proud to know that he is a dedicated, friendly and caring member of our staff. Thank you so much for the kind comments for him and for choosing this dealership for your son's new car. We are certainly proud to have you and yours in our Sport Mazda Family. Please know that what was formerly Fairbanks Mazda is now Sport Mazda North, and along with the original Sport Mazda, now Sport Mazda South, we have a greatly expanded inventory of both new Mazda and top quality used cars to provide our customers. We look forward to providing the kind of services that you will enjoy and we think you deserve. Look forward to seeing both you and your son at Sport Mazda North, where you are both valued customers. Next time you visit, stop by and say hello to the new General Manager, Dan Parker. He is a long-time veteran of the Sport Mazda organization and was for many years the General Sales Manager at the original Sport Mazda. He is here to make sure that Sport Mazda North will continue to provide top quality service and support to all its customers. He would love to hear about your experience here. Thank you. JAY MEALEY, OWNER

Sport Mazda North responded

Thank you for choosing Sport Mazda North for your new Mazda. I want to personally welcome you to the Sport Mazda Family here at our newest location. With Sport Mazda South in Orlando and Sport Mazda North in Longwood, we now have twice the inventory, twice the service, twice the staff all providing the same great award-winning service that Sport Mazda is noted for. You will always be welcome at my dealership. I don't know all of the details about your visit but I am asking the new General Manager, Dan Parker to look in to it. I am so happy that Donna was able to make a great effort to make sure you were taken care of and I am very grateful to her for doing so. I am sorry to hear that you experienced frustration and extended delays and I would like to know about that. As the new owner of Sport Mazda North, formerly Fairbanks Mazda, I am especially concerned when our customers are unhappy for any reason. We have a reputation for providing 5 Star service for our customers, the kind they deserve and should expect from a great car dealership. When you get a chance, I would appreciate it if you would contact Dan Parker, the new General Manager here at Sport Mazda North. Tell him your experience and help us make sure it doesn't happen again. Thank you. Once again let me thank Donna for the assistance she provided and her effort to get your business concluded to your satisfaction. I suspect that the four stars you provided are for her and I know she will appreciate it. We are proud to have you as a new Mazda owner and look forward to supporting you with the best service possible throughout your ownership. All new Mazda come with the FEEL ALIVE sensation provided by a fantastic array of features that you will experience every time you are behind the wheel. May you enjoy every single safe, happy and fun Mazda mile you drive and may you grow to love your new Mazda. We will always be here when you need us. JAY MEALEY, OWNER

Sport Mazda North responded

MThoren, I was very happy to read your testimonial for the great service team at the Sport Mazda North Service Center. Everything nice that you had to say means a great deal to me as the new owner of this dealership. I read each of the testimonials so I can know how my customers feel about the dealership and where and what I should change to make it better. I must tell you that your list of good things happening at the Service Center is a great credit to the service staff and people like Edwin Lugo, who you worked with on this visit. I know that Dan Parker, the new General Manager, will feel much more confident knowing he has a great service team behind him. If you get a chance, please stop by and meet him. He will always be happy to listen to loyal customers and he is always ready to do everything he can to make Sport Mazda North a place that customers will always want to return to. You will always be welcome at this dealership. JAY MEALEY, OWNER

Sport Mazda North responded

Thank you for your testimonial and the 5 Star Rating for what is now Sport Mazda North. I certainly can understand how you would be happy with the results of your service visit for your old flaky wheels. I am sure that it is looks much better now with those new wheels and I am glad to know that our service team believes in doing what it takes to make our customers happy. I don't know the details but can see that someone made a decision that made you happy and prompted you to write this testimonial. It is great to know that you have been a loyal customer in the past and that your past experiences have always been very satisfactory for you. I can see that my new management team will have a wonderful core of employees to work with and make it much easier to assure our present customers that they will always receive great support and service at Sport Mazda North. Thank you, JAY MEALEY, OWNER

Sport Mazda North responded

Dick, As we open the new Sport Mazda North dealership having recently acquired the former Cory Fairbanks Mazda, I am very happy to see that we are working with a wonderful team of Mazda professionals. Even though we took over on February 1st, I want you and every former Fairbanks customer to know that we are committed to bringing the best sales and service experience for Mazda owners to this area. I would like to invite you to stop by and visit with Dan Parker, the new General Manager of Sport Mazda North. He will enjoy talking to present customers and knowing your wants and needs for this dealership. Listening to our customers has provided us an award-winning reputation as Sport Mazda. Now we want the same award-winning service for you and present and future customers of Sport Mazda North. Thank you and welcome to the Sport Mazda Family. Please enjoy every mile you drive in your new Mazda. We will always be here to support you throughout your ownership. JAY MEALEY, OWNER

Sport Mazda North responded

Hello Renee, we’re happy you had a positive experience with Beth! Our team works hard to go above and beyond for all our valued guests, so we really appreciate your comments. We hope to see you here again down the road!

Sport Mazda North responded

Hello Chelsey, we're happy to hear you had a great experience with David. Congratulations on your new car! We appreciate your business and hope to see you again soon. Safe travels!

Sport Mazda North responded

Hi there, thank you for your review. It's great to hear we could take care of you; we’re always happy to help if anything else comes up. Have a wonderful day!

Sport Mazda North responded

Boriboi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Cory Fairbanks Mazda and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Sport Mazda North responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. At Cory Fairbanks Mazda we are always striving to do better than your last visit. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!