Sport Mazda North

Sport Mazda North responded

Sydney, When I purchased the former Fairbanks Mazda, I was lucky enough to add to what is now Sport Mazda North, some wonderfully talented Mazda veterans. Zee Saidi was one of those veterans and he has spent years in this dealership providing top notch sales experiences to many Central Florida Mazda customers. When you say you had a great experience with Zee, I can appreciate just how good he is. I am grateful to read all of the very kind comments you had for the way he treated you and how that made your car buying process at Sport Mazda North enjoyable and successful. And successful it was. Your choice of the 2020 Mazda CX-5 was an excellent one. It is a consistent award winner and Mazda's top seller, and I know you are now learning just why that is. The fantastic features in the new Mazda CX-5, along with the styling, comfortable interior, and great performance, will always provide you with what Mazda calls the FEEL ALIVE sensation every time you are behind the wheel. Both Zee and I welcome you to the Sport Mazda Family and I assure you that we will be here to provide you the great service you deserve, and should expect, as long as you own your Mazda CX-5. Thank you again for the testimonial and for being our valued customer. May you and yours stay safe and Healthy!! JAY MEALEY, OWNER

Sport Mazda North responded

Eleanor, Thank you both for choosing Sport Mazda North and for allowing us the pleasure of providing your 2020 Mazda CX-5. I am very grateful to know that Zee Saidi was so helpful and patient during the car buying process. I feel sure that he did everything he could to answer every question and address every concern to help you make a decision that was best for YOU. Listening to know what you wanted and needed, is the mark of a quality Mazda professional. If he made your visit enjoyable and successful, then he provided you the service you deserve, and should always expect, at this dealership. Thank you for the kind comments for Zee. I am happy to hear that Beth Campbell made sure you were familiar with the features on your new Mazda CX-5 so that you could enjoy them all. The Mazda CX-5 is our best seller and a consistent award winner. You might be happy to know that it was awarded the IIHS Top Safety Pick+ for 2020. With your familiarity with the features, you and yours will be able to enjoy what Mazda calls the FEEL ALIVE sensation every time you are behind the wheel. Welcome to the Sport Mazda Family and we look forward to insuring you receive the service and support you deserve, as long as you own your Mazda CX-5. You will always be welcome at Sport Mazda North. May you both stay safe and Healthy! JAY MEALEY, OWNER

Sport Mazda North responded

Colette, Two hours and almost 100 miles is a long way and we are proud to have given you no regrets for making the trip. The car buying experience you wrote about is what we try to provide for every single customer. I have owned this dealership, now called Sport Mazda North, for almost three months, and I have one desire, to bring to our customers the same great award winning service that has been provided at Sport Mazda South for many years. Sport Mazda has been the Dealerrater Mazda Florida Dealer of the Year for 8 years and 3 of those years was the Dealerrater Mazda National Dealer of the Year, and all based on testimonials from customers like yourself. I am proud of the car buying experience that Jorell Figueroa provided for you. He really cares about his customers and listens to all their wants and needs before doing everything he can to get them what they came for, a great car at a great price, and help you make the best car buying decision for YOU. I can understand how you would appreciate someone like that, but remember, we believe that is always what our customers deserve. I know that Jorell appreciates very much your kind words for him. Thank you for the photo with your 2019 Hyundai Accent. With the smile on your face, I know you are someone out there enjoying every mile you drive in your new car. We wish you many miles of safe, happy and fun driving and know that you will always be welcome at this dealership. Thank you again for being our valued customer and please stay safe and Healthy!! JAY MEALEY, OWNER

Sport Mazda North responded

Kaylee, It is our pleasure to be the dealership where you made your first car purchase. It is always a special occasion when you find that first car that you are able to find and purchase all on your own. It can be very memorable and I am very happy to know that you chose Jorell Figueroa to help you through the car buying process. Jorell is a kind, caring and friendly individual who is well thought of by customers and coworkers alike. He will listen to you and all your wants and needs. Then, he will go out and make sure to get it for you. And along the way, he will answer every question and address every concern until you have everything YOU need to make the best car buying decision for YOU. Most of all, with Jorell, you had an enjoyable experience and left happy with a great deal on a great car, the 2019 Mazda 6. We are happy to welcome you to the Sport Mazda North family and promise you the service and support you deserve and should expect as long as you own your Mazda. Please enjoy every mile you drive and may you experience the FEEL ALIVE sensation every time you are behind the wheel of your Mazda. Please stay safe and Healthy!! JAY MEALEY, OWNER

Sport Mazda North responded

Bob, It was our pleasure to provide you a great car buying experience here at Sport Mazda North. We welcome you to the Sport Mazda Family and look forward to working with you to have the most enjoyable and worry-free ownership experience possible. That will certainly not be difficult with your selection of the 2020 Mazda CX-9, a premium SUV at a less than premium price. When Mazda made the decision to move into the Premium arena, the logical place to start was the CX-9 SUV. I have driven the new CX-9 often and believe it is a fantastic drive that embodies the FEEL ALIVE experience that Mazda is so proud of. Please enjoy your new CX-9 and know that we will be here to provide you great service and support throughout your ownership. Your kind comments for Ashley Ramsey, your Mazda professional, were greatly appreciated. She is a wonderful individual who really enjoys helping customers navigate the car buying process and end up happy with the car they wanted. She insures that every question is answered and every concern addressed so that you can make the decision that is best for YOU. I can certainly understand why you would appreciate the experience she provided and recommend her to your family and friends. They would never be disappointed. Thank you so much for your testimonial and rating for Sport Mazda North. You will always be welcome here. May you and yours stay safe and Healthy! JAY MEALEY, OWNER

Sport Mazda North responded

Deidra, It was our pleasure to have you visit Sport Mazda North and find the car you wanted here on our lot. I am so happy to know that you had a great experience with Ashley Ramsey as your Mazda professional, knowing that she is a friendly and caring person who is there to make sure you have and enjoyable and successful visit. Great to work with and tries very hard to make sure she listens and knows what you want and need, and then she gets it for you. It was very kind of you to write this testimonial and provide the 5 star rating for Ashley. Thank you so much for choosing us for your quality preowned 2018 Mazda 3. It is a stylish and fun car and I know you will enjoy every minute of the drive you will experience in this car. We will be here to provide you great service and support as long as you own your Mazda. You will always be welcome at Sport Mazda North. May you and yours stay safe and Healthy!! JAY MEALEY, OWNER

Sport Mazda North responded

Andrea. It was certainly a great pleasure to read your kind testimonial and I want to thank you so much for giving us the opportunity to show you the changes we have brought to this dealership. Of course, it will always be the people you have working for you that will make the biggest difference and you could not have a better Mazda professional than Jorell Figueroa. He has long been a top performer at Sport Mazda, just like his father and brother before him, all auto professionals at my dealerships. When I purchased the former Fairbanks Mazda, my goal was bring the same kind of award winning experiences to an already wonderful customer base in this area of Central Florida. Jorell was kind enough to move from Sport Mazda South to Sport Mazda North where he has quickly continued to provide our customers with stellar car buying experiences. Not only that, but he is a super friendly and caring individual who will always do his best for you, each and every time you visit. Thank you so much for letting others know about Jorell Figueroa and the experience he provided for you at Sport Mazda North. I want to thank you for choosing us for your brand new 2020 Mazda CX-5. I know you will love it and truly enjoy the FEEL ALIVE sensation every time you are behind the wheel. All of the new features added to the 2020 models will really impress you with the enjoyment, comfort, and performance they provide. Don't forget, we will always be here to provide you the same great service and support that you deserve as our valued customer and new member of our Sport Mazda Family of Mazda Owners. Let me thank you once again for your wonderful testimonial and your kind comments for my dealership. I especially enjoyed your last two sentences. Please come back often, we will never disappoint you. May you and yours have nothing but safe, happy, and HEALTHY times to come. JAY MEALEY, OWNER

Sport Mazda North responded

Amalia, I am so proud to have you both as new member of our Sport Mazda Family and valued customers here at Sport Mazda North. Thank you very much for choosing us to provide you a quality Mazda CX-9 Signature model. I know you will learn love it and every single feature that has made it the new Mazda premium quality SUV with the less than premium price. Please enjoy every single mile you drive and may they each be safe, happy and fun with the special Mazda FEEL ALIVE sensation that comes every time you are behind the wheel. We will be right here to provide you service and support throughout your ownership at Sport Mazda North, where you will always be welcome. On behalf of Jorell Figueroa and myself, thank you for the very kind words you had for him in your testimonial. He is a wonderful individual who has a great reputation for treating his customers with the friendly and helpful respect they deserve. I am so grateful that he made your car buying experience a special one. Over the Top customer service is quite a compliment and it is greatly appreciated. Thank you for the photo. I usually say how I can see by your fact how happy you look with your new Mazda, but the darn Coronavirus has even made us all wear masks so I cannot tell. I will instead wish you great happiness and enjoyment in your new Mazda and pray that you and yours have nothing but safe, happy and HEALTHY times to come. JAY MEALEY, OWNER

Sport Mazda North responded

Alexis, Welcome to our Sport Mazda Family and we are so proud to have been able to serve you at Sport Mazda North. I really enjoyed the photo and so happy to know that Jorell Figueroa did his very best for you and made your car buying experience enjoyable and successful. That is a beauty you have chosen and I know that you will really enjoy every mile you drive in your Mazda. I am grateful to Jorell for making sure that all of your questions were answered, concerns addressed and information provided that you need to make the best car buying decision for YOU. That is always our intention and we believe it is what you deserve and should expect every time you visit this dealership. Both Jorell and Jose are great Mazda professionals and each is a specialist in their areas of expertise. Together they make a great team and provide a wonderful experience for valued customers, like yourself. Thank you again for choosing us and you will always be welcome here. We wish you and yours nothing but safe and Healthy times to come. JAY MEALEY, OWNER

Sport Mazda North responded

Jose, I really hope that your recent experience with Jorell and Bud at Sport Mazda North have changed your mind about disliking a car dealership visit. Great experiences are really what you deserve and I am confident knowing that Jorell Figueroa was the Sport Mazda Pro you worked with. Both he and Bud are knowledgeable professionals who are specialists in what they do in making our customers car buying experience both enjoyable and successful. Friendly and caring, Jorell is exceptional in making sure you get all your questions answered and concerns addressed and learn all you need to make the best car buying decision for YOU. Neither Jorell or Bud believe in high pressure sales and instead like to listen and assist customers to find what they want. I can understand why you would enjoy your experience. Thank you so much for choosing Sport Mazda North for your next car. Maybe Number 9 is just the start of a great car buying relationship with my dealership. I hope so. We are proud to have you as our customer and wish you nothing but enjoyment and happiness with your choice. May you and yours experience nothing but safe and Healthy times to come. JAY MEALEY, OWNER