Sport Mazda North

Can't review when they won't give you the time of day. I spent a half hour in the dealership. 15 minutes in the parking lot, checking out a truck. I opened doors, popped the hood, tailgate and adjusted the I spent a half hour in the dealership. 15 minutes in the parking lot, checking out a truck. I opened doors, popped the hood, tailgate and adjusted the seat. If I had the key I could have driven off without anyone the wiser. I was ready to drop the 32,000 on my dream truck! Saleman in the lot ignored me. I went inside the dealership and the receptionist never looked up from her cell where I watched her posting and scrolling on facebook. No salesperson approached me, the general manager was no where to be found. I walked the length of the lobby twice. Not so much as a hello. I walked out about 15 minutes later. If you want a great customer service experience, DO NOT GO HERE! More

Best Service Ever Cory Fairbanks Mazda it's the place to go if you want to purchase a vehicle !! Salesman Willie was very professional and explained every detail. Super Cory Fairbanks Mazda it's the place to go if you want to purchase a vehicle !! Salesman Willie was very professional and explained every detail. Super happy with my new Mazda !! Highly recommend !! More

If you want to know what it feels like to be robbed, you sho Update: (8/25/2017) As you can see below, Mr. Williams asked that I send him my contact information so that he may reach out. I sent him an email the Update: (8/25/2017) As you can see below, Mr. Williams asked that I send him my contact information so that he may reach out. I sent him an email the next day and still have not heard back. When you show interest in a purchase, you hear from them constantly. When you have an issue, radio silence. I rely on ratings often so wanted to take the time to write about my experience at Cory Fairbanks Mazda. While I have owned two Mazda vehicles that I love, I would not return to this dealership. Previously, if I had been told or overheard that someone had been ripped off at by a car dealership, I would have said "how could this happen?"But now I would say "I understand!" I had a 2015 Mazda CX-9 that I loved but found myself with a new job commuting 50-100 miles daily. So when I was contacted that Cory Fairbanks was looking to purchase CX-9's bc they were in high demand. I opted to go for a more fuel efficient vehicle. I shared my goals with the salesperson: better gas mileage, lower payment. I was told about an unlimited miles lease as long as I entered into a new lease or purchase. And it didn't even have to be with Mazda, no company would charge a mileage penalty with a new lease or purchase. Sounds to good to be true, right? But my salesperson, 2 managers, the finance person and even the woman who shows you had to work all the gadgets assured me that this was true. However it was not put in writing. I was also told that no incentives could be used toward the car, you could only lease at sticker price. So to make what is a very long story shorter. Almost a year in and 22,000 miles on my vehicle, my car is valued way (over 10 grand) below my loan amount and of 5 dealers (including 2 Mazda), only one said the mileage overage would be waived. But with this, the car's depreciation would have to be paid. And the other 4 just couldn't believe what I was saying! It seems that Cory Fairbanks has been through 4 general managers in just a couple of years. I understand why. Buyer beware. More

Perfection Everything about this place is amazing from the cleanliness, to the hospitality to the staff to the feeling of ease in buying your car. I did not feel Everything about this place is amazing from the cleanliness, to the hospitality to the staff to the feeling of ease in buying your car. I did not feel pressured or have the feeling that they did not want to work with me. Every decision was met with a helpful suggestion! I felt relaxed with a process that is usually so stressful Jan, Beth, Ariel, Stan were some of the names of the people that helped me and made me feel at home , not only did I walk out with a beautiful brand new car I will also be bringing all my friends to this location from now on. This place is very recommended More

I love this place and would recommend for everyone ! I am glad I went here for my beautiful new car! Everyone there was very welcoming and helpful ! They went above and beyond, and went out of the way to I am glad I went here for my beautiful new car! Everyone there was very welcoming and helpful ! They went above and beyond, and went out of the way to make sure I got my dream car. I love this place and the people there ! Thank you for everything Fairbanks Mazda ! More

Great deal, great experience! Recently purchased a new cx5 from Jose, he was great to work with. The entire experience from start to finish was awesome. Great car, great deal, gre Recently purchased a new cx5 from Jose, he was great to work with. The entire experience from start to finish was awesome. Great car, great deal, great no hassle experience! Thanks so much! More

Closed chapter Went to this dealership Sat. 6/3/17 for a test drive. Initially left dissatisfied. Was later contacted by the dealership- and they corrected the issue Went to this dealership Sat. 6/3/17 for a test drive. Initially left dissatisfied. Was later contacted by the dealership- and they corrected the issue promptly. Received the most assistance from Richard S. More