Sport Honda
Silver Spring, MD
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Perfect car buying experience (seriousely) I started by requesting a quote through Edmunds price promise knowing the exact model I was looking for. Got a call from Julius who told me that they I started by requesting a quote through Edmunds price promise knowing the exact model I was looking for. Got a call from Julius who told me that they have a car on their lot exactly matching my request except for the color. I asked for the price and was given a very competitive quote. Arrived to the dealership with my wife and a 3 yo daughter at 7:30 pm left at 9:30 in the new vehicle. The two hour visit included - A test drive (Julius insisted that we test drove it although we said we were ready to buy without the test drive) - Loan application - Complete paperwork with new MD tags installed - Entertainment and hot chocolate for our daughter While the loan application was processed Julius did offer extended warranty and other services available, but in a gentle way. I will definitely check with Sport Honda before buying any vehicle in the future. More
Mark Kahler is Great I have been searching for a car for a few weeks and was starting to get a bit frustrated with all of the runaround. I was told a price at another dea I have been searching for a car for a few weeks and was starting to get a bit frustrated with all of the runaround. I was told a price at another dealership, went there and was about to sign the papers only to find out there were about $2000 additional fees that would be added to my "out the door price" I was given two days earlier. When I contacted Mark, he provided me with what I needed to know (no beating around the bush - just a straight on the mark offer). Out the door, nothing added that I did not choose and it was about $2000 less than other vehicles I was looking at. He was very helpful and knowledgeable. Great customer service - , he even contacted me on his day off (dealership was closed) to let me know if I wanted a "door buster" I should arrive early. He even followed it up, to make sure I was still coming and had everything there ready when we arrived. We were in and out within a couple of hours (included test driving the car) and were not pressured to add "unwanted or unnecessary items" to the cost. We have bought many vehicles in the past and this was the BEST experience we have had. After we purchased the car we were introduced to the service staff and the manager - Super Service all around. My husband already has a Honda, now one for my grandson, and I am thinking my next purchase will be another Honda from Mark. If you are looking to buy a Honda and are skeptical of sales people don't be - Mark with treat you with the dignity and respect you deserve. More
Not going to this dealership I am glad there are telephones, I called Sport Honda to get a price, I was transferred to Mark Kaller(sp?). I wanted a simple price on a vehicle. H I am glad there are telephones, I called Sport Honda to get a price, I was transferred to Mark Kaller(sp?). I wanted a simple price on a vehicle. He wanted all my contact information. He gave me a price and I asked him what was invoice, he said you wont' tell me your info so you can look it up yourself. I told him, you made it easy, I am not buying from you. I didn't realize I need to provide all my info for a simple price quote. More
Customer Service Experience I honestly believe the Service Representative Raymond was very knowledgeable and presented a clear picture of the service required. He also gave me a I honestly believe the Service Representative Raymond was very knowledgeable and presented a clear picture of the service required. He also gave me a brochure that helped me understand why my vehicle needed the maintenance indicated by the minder. His attitude was friendly and professional. My customer service experience was good overall and would certainly recommend this location. Enowmpey More
Jack Francis is the best I went in to get my tire fixed and jack had me bring my car right in and even gave me a really good deal on my tire, so if you go to sport honda in si I went in to get my tire fixed and jack had me bring my car right in and even gave me a really good deal on my tire, so if you go to sport honda in silver spring ask for Jack Francis More
I have a 2009 Honda Civic. I have always got it serviced at Sport Honda. All the service technicians are kind and accommodating and the mechanics are top notch. Good experience!! at Sport Honda. All the service technicians are kind and accommodating and the mechanics are top notch. Good experience!! More
I brought my CRV for scheduled service and I had a wonderful experience. My serviceman was very professional my car was serviced in a timely manner. Mr. Collins was very accommodating and answered al wonderful experience. My serviceman was very professional my car was serviced in a timely manner. Mr. Collins was very accommodating and answered all my questions. I would recommend the service center to anyone with full confidence. More
I found the car I wanted online. It had low miles and a good price. Management followed up to make sure that I was satisfied with my purchase. I will eagerly recommend this dealership to our real estat good price. Management followed up to make sure that I was satisfied with my purchase. I will eagerly recommend this dealership to our real estate clients. Sincerely, Carolyn Thompson, Broker Real Estate Search and Sale, LLC http://realestatesearchandsale.com More
Over the years, I have always had very good experience and very friendly environment at Sports Honda with every one there! I can't remember all if their names, but all are welcoming and facilitating your and very friendly environment at Sports Honda with every one there! I can't remember all if their names, but all are welcoming and facilitating your needs, even if you call them for something needs to be done right away, someone would take care of your needs! I've used many if their services, including shuttling that will make life easier. Thanks to all, and wish you all a happy holidays and a prosporious new year!! More
I took my car in because after installing a new battery on my own the car would not start. Danny was my Advisor. The keys needed to be reprogrammed. I was in at 10am and the car was ready by 3pm. Overall, on my own the car would not start. Danny was my Advisor. The keys needed to be reprogrammed. I was in at 10am and the car was ready by 3pm. Overall, I was satisfied with the service. More