Sport Honda
Silver Spring, MD
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Service personnel are always friendly and professional.Ernest White is great to deal with. Car is ready when promised and cost estimate is accurate. Sales personnel are also friendly and p professional.Ernest White is great to deal with. Car is ready when promised and cost estimate is accurate. Sales personnel are also friendly and professional and not pushy. Definitely recommend this dealer. More
mr ernest white with his service team were vere great and the quality of service given to me is second to none. i will most definitely recommend this dealership to my friends. the quality of service given to me is second to none. i will most definitely recommend this dealership to my friends. More
We had to replace our 1999 CR-V, after almost 13 years of depenable service. We started on Cars.com and got an idea of the price. We used our Sam's club membership to get a quote. when we got there both Ginn depenable service. We started on Cars.com and got an idea of the price. We used our Sam's club membership to get a quote. when we got there both Ginny and Mario were off, but Chris took care of us very quickly. They honored the lower of 2 quotes we recieved from them. We had decided to upgrade to the SE model, and they just added the difference in the invoice. There were no extra charges, no ettras added to the car and sticker price, and none of the game of walking back and forth, to talk to the "manager" to approve the deal. We were done and out the door in 90 minutes. We have go back for the splash guards, but form the initial service we recieved, we don't expect any promblems. All in all very professional. I was able to walk out with my tags transfered, and a new registration on the same day. Great job! I would recommend theses guys to anyone. More
6PM. I drove off, and 5 minutes after leaving I had to turn around because the dashboard electric STILL wasn't functioning correctly. ALSO my salesperson was MIA after this problem arose. I know she had turn around because the dashboard electric STILL wasn't functioning correctly. ALSO my salesperson was MIA after this problem arose. I know she had other clients to deal with but it took me sitting in the showroom visibly upset after waiting 2 hours the 2nd time I had to bring it back to get any help from sales/management. Pros: They gave me the option of taking a loaner car home and they would drive up my new car when it was fixed. Cons: It WAS the carbon canister which they mentioned when they called later the next week to say it was really fixed. I also don't like being told the car is fixed 3 times when that is not the case. Pros: The driver got it here in one piece and it was a quick exchange. More
After a lot of perusing the internet and calling and calling and calling. I finally found a vehicle that I wanted. The gentlemen at Sport Honda were great. I did have to wait a little initially for the calling and calling. I finally found a vehicle that I wanted. The gentlemen at Sport Honda were great. I did have to wait a little initially for the associate that I was working with to get back from lunch when I showed up, but other staff members made sure to keep me comfortable and entertained while I waited. The gentlemen at Sport Honda were knowledgeable, funny and helpful. I am very appreciative of their work! More
Fantastic!!!!!! I got a quote through AAA, and in no time, Ginny gave me a call and sent me an email. Unlike a lot of "internet dealers", she was able to give me specifics over email and phone, includi time, Ginny gave me a call and sent me an email. Unlike a lot of "internet dealers", she was able to give me specifics over email and phone, including quotes for all applicable fees and taxes. Even with financing options, she was very quick to calculate payments for all the options I suggested. How simple! Picked up the car today, and besides the finance manager rushing through the paperwork and really pulling hard to sell me on an extended warranty, the transaction could not have been more hassle-free. As for the actual dealership, it's incredibly small and is wedged between a whole bunch of other dealerships. There isn't much of a showroom (you really have to squeeze in between the cars and the desks)! More
Extremely pleasant experience buying a new car (for a change), from the quick -- and low cost -- online quote, which was fully honored, to the no pressure sales (Mark Kahler) and financing (Joel Altman) change), from the quick -- and low cost -- online quote, which was fully honored, to the no pressure sales (Mark Kahler) and financing (Joel Altman) approaches. After previous new car purchases, was dreading another car-buying experience. Instead, everything was upfront, low-key, and altogether unstressful. Got the car I was promised, at the (low) price) I was promised, plus much better financing than my own credit union would give me. Hope not to need another new car any time in the near future, but will definitely return to Sport Honda. More
This has to be the stupidest and most unfriendliest dealership I have ever been to. I am a repeat customer and they still treat you like crap. I went in for a oil change and service an the stupid gir dealership I have ever been to. I am a repeat customer and they still treat you like crap. I went in for a oil change and service an the stupid girl their gave me this attitude like you couldn't imagine. This dealership had a deal going when I bought my first Honda their that if I get the service done, then the oil chain would be free. I loved it. So now that I just got a new Honda and took it in for an oil change and service she told me that since this is our first service, your oil change would be free. I told that in the past, I had gotten this deal where I would get a free oil change I I got the service done. She looked at me like I was a con artist and laughed and said " haha... Nice try... It's not gonna happen." I felt really disrespected for trying to find out why I wasn't getting the deal and I felt especially disrespected as I am a loyal sport honda customer that was being treated like trash. I'm not coming back here again. More
Evaluating the 1006 East-Hwy location in downtown Silver Spring. If I have a complex problem, this place has solved it on numerous occasions. They're accurate, honest, and will recommend what your car needs Spring. If I have a complex problem, this place has solved it on numerous occasions. They're accurate, honest, and will recommend what your car needs. Better be safe than sorry! I've taken the car to a couple small Mom-n-Pop places that usually don't work because they don't have experienced techs nor machines to properly diagnose the problem. You get what you pay for. They offer complimentary rides within their area. More
Dave Kelleher was terrific - no pressure, low key, answered all my questions professionally, quoted me a great price on-line and honored his price commitment with no pressure to upgrade. I bought a w answered all my questions professionally, quoted me a great price on-line and honored his price commitment with no pressure to upgrade. I bought a wonderful Honda Fit Sport Manual at a fair price with a fair trade-in with no hassle. More