Sport Honda
Silver Spring, MD
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I met with Danny after having been to three other dealerships. What a breath of fresh air. No games, no beating around the bush and for the first time I felt that I was being treated respectfully as dealerships. What a breath of fresh air. No games, no beating around the bush and for the first time I felt that I was being treated respectfully as an adult. Danny worked with me and gave me a great price compared to the other dealerships. If you are in the market for a new car, ask for him you will be plesantly surprised, specially if you have been any of the other dealerships. More
Sport Honda offered the best rate for Odyssey EXL 2012. I had negotiated the rate over email with Ginny Marshall and was very pleased with their service. When I went there, the whole process was over in may had negotiated the rate over email with Ginny Marshall and was very pleased with their service. When I went there, the whole process was over in may be 45 minutes. They offered some extra services but when I declined them, they did not try the marketing pitch again. Just very straight forward... would recommend to any one. More
There just aren't enough superlative adjectives to describe my experience with Ernest White and all of the service staff at Sport Honda! I had purchased a used 2004 Honda Van a year and a half ago, t describe my experience with Ernest White and all of the service staff at Sport Honda! I had purchased a used 2004 Honda Van a year and a half ago, to replace a 1998 Honda CRV that had come to the end of the road after 11 years and 198,000 miles of fun. When a "Maintenance Required" light came on and stayed on, I suspected that this could be the start of an extraordinary (and extraordinarily expensive) adventure. The staff at Sport Honda (the dealership closer to my new residence in Silver Spring than the dealership at which I had purchased my van) could not have been more helpful. Like many of us, I am currently under-employed and was able to stay on top of routine maintenance of my vehicle (regular oil changes, tire pressure), but had not been able to afford more comprehensive care for a while. Ernest White and his teammates carefully looked at my vehicle, and described the number and kind of maintenance tasks that would be needed to make my car ship-shape—and most importantly, they prioritized these tasks with me so that I could figure out a schedule of costs that I could afford. A few weeks later, I returned with my car to have the front brakes replaced and start checking off the essential service we had discussed. Three weeks later, the engine light came on, and the car began to hesitate. I brought my car back in, and Ernest White told me that the transmission had failed, but in speaking with me, he asked if I had purchased a power train warranty with this used car, and that we should investigate to see if this problem would be covered. I was so petrified by the possibility of having to pay thousands of dollars, that I couldn't hear or understand much after "the transmission has failed." Ernest White arranged for the car to be looked at by representatives of the power-train warranty, and they agreed to cover the transmission replacement. You can't imagine my relief—and this is not something I could have done on my own (or that might not have come up, if I had not taken this to a Honda dealership). It took a few days to ship the transmission in, but I drove away with a car that drives wonderfully now for the small price of a $100 deductible. Huge tragedy avoided, and only because Ernest White and his team took the time to ask the right questions and doggedly stay with this challenge until it was solved. I'm the first to admit that I'm a little quirky, but everyone on staff at the Sport Honda dealership could not have been more helpful, courteous and friendly. My car(s) and I won't be going anywhere else for service and support, and I will recommend them to friends and family. More
My car's alternator needed replacement right away; I drove my car to the dealership with out an appointment. I was offered a ride if I didn't have one. John Hurwitz called me prior to making any repai drove my car to the dealership with out an appointment. I was offered a ride if I didn't have one. John Hurwitz called me prior to making any repairs; he also made some calls to find out if the extended warranty would cover the expense. (Unfortunately, it didn't cover anything.) My car was ready for pick up at noon the next day; the cost was reasonable. I will return for future care repairs. More
We went to a couple of dealerships, but Sport Honda was the best by far. Jackie Barkley was completely straightforward and a pleasure to deal with. Even better, they gave us the best price too. the best by far. Jackie Barkley was completely straightforward and a pleasure to deal with. Even better, they gave us the best price too. More
I had to trade in my 2001 Corvette recently, and off of a coworkers referral chose Sport Automotive as my dealership. I was contacted by Pete via e-mail and was eager to visit their lot. I arrived and learne coworkers referral chose Sport Automotive as my dealership. I was contacted by Pete via e-mail and was eager to visit their lot. I arrived and learned that Pete was not going to make it in, but was assisted by Brian. Brian listened to what I wanted to do, and I got what I wanted for my Corvette and got the car I had seen online the night before. Great dealership and very military friendly. More
it is very reassuring to have someone at the dealership oversee the service to be done. He is like an ombudsman between the customer and the folks who perform the service. He also occasionally recommends oversee the service to be done. He is like an ombudsman between the customer and the folks who perform the service. He also occasionally recommends work that is not the reason you came to have your car serviced - either because there is currently a sale for that service or because he thinks it would be a good idea. But there is never pressure to have anything done. Obviously things that affect the safety of the car and the customer are highly recommended, and the reasons given are detailed so that the customer understands exactly what is to be done. I feel safe and secure with Silver Spring Sport Honda, its sales and service departments. At no time have I ever felt that I was being "taken" to have more work done than necessary. Sally Oesterling More
I live in Baltimore Maryland and drive 30 miles to Sport Honda for great service and sales .I just bought a 2012 Honda Accord also have a 2008 Honda Pilot also from Sport.Jackie Barkley always sells you a Honda for great service and sales .I just bought a 2012 Honda Accord also have a 2008 Honda Pilot also from Sport.Jackie Barkley always sells you a car for the quote she gives you over the internet .Jack Francis service advisor does a great job .I make a apointment for service and wait .I have never had to go back to have the work redone many employes have 25 years of service or more I get the feeling they really enjoy working for Sport Honda.I have bought many cars and they are the best dealer I have ever delt with . More
Very high quality of service. Best I have had at any dealership since I started driving 61 years ago. Mr White has been the individual with whom we worked since we bought the CRV in 2001 and he has alw dealership since I started driving 61 years ago. Mr White has been the individual with whom we worked since we bought the CRV in 2001 and he has always been courteous and talented. More
Honda service is the best of all Japanese car manufacturers. Honda's reputation for customer service shines at Sport Honda dealership. I have never owned a car that has never broken down. My 1 manufacturers. Honda's reputation for customer service shines at Sport Honda dealership. I have never owned a car that has never broken down. My 1998 Honda Civic has NEVER broken down. Sport Honda anticipates problems before they happen. They are honest about their estimates of repair costs and when I should anticipate having repairs done. They are sensitive to my budget and I do not have to ask for discounts, they are automatically applied. More