Sport Honda

This place has the heaviest-handed sales tactics - they do NOT have the customer's interests at all in mind. At the service department, they pad every inspection with unnecessary repairs, then CALL you at do NOT have the customer's interests at all in mind. At the service department, they pad every inspection with unnecessary repairs, then CALL you at home to remind you of them, even though you told them you don't want them. But the worst was when they called me to offer to 'buy my car back' (we bought new there in 2009), and when we got there they LOW balled us and tried to sell us a new car. Just a cheap tactic to get you in the door. Go somewhere else. More

We recently purchased two Honda vehicles for our business (An Odyssey and a Pilot - both 2013). Mark Kahler was our sales person, and he was really great to work with. Letting us take a vehicle overnigh (An Odyssey and a Pilot - both 2013). Mark Kahler was our sales person, and he was really great to work with. Letting us take a vehicle overnight to test out, pricing up different options within budget, and offering recommendations on options - he really gave us great service. He took the time to show us all of the options, had no issues with us wanting to see a number of different vehicles, and even measured the interiors for us to check for cargo space with various seats removed. (Very helpful for us). Not much to say about the vehicles other than the fact they are Honda's - which makes them great. Smooth rides, great features, and a great deal. They will serve us well! Thanks again! More

This was the first new car I had purchased in 15 years. I did my research and spoke and e-mailed with Mark Kahler several times. He was very informative and helpful. He answered all of my many questions I did my research and spoke and e-mailed with Mark Kahler several times. He was very informative and helpful. He answered all of my many questions with patience and returned calls and e-mails very quickly. I am thrilled with my new Honda Fit Sport and the experience at the dealership was super. Mark and was very knowledgeable and the transaction could not have gone smoother. I have already told friends and co-workers to contact Mark and Sport Honda when they are looking for a car in the future! More

After receiving over nine internet quotes on a new 2013 CRV, I chose to work with Mark Kahler from Sport Honda. He offered a competitive price, with excellent concise communication with clearly and comple CRV, I chose to work with Mark Kahler from Sport Honda. He offered a competitive price, with excellent concise communication with clearly and completely itemized pricing and fees. When I visited the dealership to purchase the vehicle, the experience was straightforward without surprises. Mark Kahler is experienced, thorough, knowledgable, friendly, and professional. The finance department was also easy to work with, organized and patient. Because of this experience, we decided to rethink our plan to buy a second luxury-brand vehicle, and bought a new 2013 Accord from Mark one week later. We had to bring our toddler, and we were in and out in under an hour, we were so pleased. Simple, complete, and direct dealings and communication are valuable to me, and Mark Kahler at Sport Honda recognized this and gave top notch customer service. Thanks! More

Called them the day earlier, for a flat tire, got in the second morning, serviced in a timely manner, free shuttle to work back and forth. Took less than two hours to take two nails out of the tire. The ser second morning, serviced in a timely manner, free shuttle to work back and forth. Took less than two hours to take two nails out of the tire. The service charge is really cheap. I would definitely recommend this dealer for anyone. More

I would highly recommend this Honda dealership to my friends. Ernest White always greets you with a smile and is very efficient handling the service of your vehicle. friends. Ernest White always greets you with a smile and is very efficient handling the service of your vehicle. More

I have sold cars in the past and found Jackie Barkley on the internet sales at Sport Honda 5 years ago since then I have refered about 15 people to Jackie to buy a new car at Sport all of my referals bough the internet sales at Sport Honda 5 years ago since then I have refered about 15 people to Jackie to buy a new car at Sport all of my referals bought new cars at Sport . I recently took one of my friends over to Jackie and she was able to sell us a used chevy diesel pick up truck at the Sport Chev location across from Sport Honda .Just today I took another friend over to Jackie and bouht a new Honda fit from Jackie .I live in towson Md and have found Jackie is always willing to give a price Quote over the internet or phone which she always honors when arriving at the dealership. I have worked and bought many cars in my lifetime and Sport Honda Chev dealers are the most honest friendly dealer you can deal with .They have the small town dealership attitude in the big city envirment . Jack Francis has about 30 years service with Sport Honda and is a great service advisor I drive 30 miles or more to have my oil changed on my car and also on many of the cars that my friends have bought from Sport Honda I drive over with them just to see the friendly people I have come to know at Sport Honda ,A great dealershop in a meto area to deal with . More

Until Sport Honda, I was not one who used to think very highly of dealerships, but every time I go there, I'm treated well and so is my car. They have a great shuttle driver, Scotty, who goes out of his w highly of dealerships, but every time I go there, I'm treated well and so is my car. They have a great shuttle driver, Scotty, who goes out of his way to take me to work (which is just down the road), and the service consultants (Ernest White and Jack Francis) are terrific. Jack just took me to his computer to find me the best prices on some new tires. I've gotten to know them at the service department and they've gotten to know me. It's kind of like getting that small town service where everyone just treats you right and everyone is friendly. The cashiers are as nice as they can be! Everyone takes pride in their work. I highly recommend this dealership. More

A month or so ago I started contemplating a new vehicle because a younger of my two cars entered its eight year. I was not particularly excited about any model in my price range, but casually visited sever because a younger of my two cars entered its eight year. I was not particularly excited about any model in my price range, but casually visited several dealerships in the area and, pretty much everywhere, experienced a known set of marketing maneuvers aimed to quickly coerce me into decision to purchase. Slowly my preferences crystalized down to three models of the two makes, and I decided to devote the last of my visits to the dealership where, some 20 years ago, I purchased my first car in the US - Sport Honda, formerly known as Wilson's Honda. I exchanged a few words with two man at the entrance when somebody tapped me on the shoulder and said "I remember this voice, and this accent, and in minute I will recall the name". And he did! Julius Crane, a soft spoken Australian with demeanor of a college professor, recognized me after 20 years. We spend half-an-hour in a pleasant chat - not once did we mention the price. He passionately introduced me not to eye catching gadgetry, but to conceptual novelties and technical finesses of the 2013 Accord - from direct injection to continuos variable transmission, to economy mode and monitoring software. He helped me define what is that I really needed from a car. When I was about to leave Julius remarked that it is Sport Honda's philosophy to cultivate and nurture its ever-widening "family" of their customers. "When you are ready" he said "give me a call", and Sport Honda "will do its best not only to give you at least one-dollar better price, but also to turn one rather stressful event into a pleasant experience". "We don't want only you back in our family" he said, "but also your kids, and the kids of your kids". A week later, by pure chance, a personal connection of one of my friends produced a highly competitive offer from one of major dealerships in the area. Intrigued by Julius's promise, I decided to test his commitment by sending him an e-mail and asking for a "dollar better deal" from the one I had in hand. Five mails followed. Next morning my wife and I walked into the Sport Honda's showroom. All papers were already prepared, the car was polished and brought in front of the building, Julius Crane's colleague - jovial and irresistibly charming New Yorker, David "Buddy" Gray, went a way above and beyond to provide me with the best possible financing and insurance options, as if we grew together. Julius spend an hour on passenger's seat familiarizing me with advanced features of one truly remarkable vehicle. When we stepped out of the vehicle - my new MD tags were already installed! I've bought quite a few cars in my 63 years of life. Some of those transactions were bearable, some left a bitter taste in my mouth. This last one changed the paradigm - and changed it big time! Yes, people in Sport Honda do sell cars. But more than just that, they proselytize their passion for their brand, and their trust in the product that they hand over to us, mere mortals. And yes, I think that my daughters will visit Sport Honda when the time comes for their new cars. And if I live long enough to have them - my grandkids, too. More

My experience at Sport Honda for the last 3 years has been exceptional. They work very hard at what they do and it shows. Everyone is very special. been exceptional. They work very hard at what they do and it shows. Everyone is very special. More