Sport Durst Volkswagen of Jacksonville

Excellent Experience My wife and I needed to trade two cars in for one, namely a Passat TDI SE. From the moment I walked in the door with questions on the process, Matt w My wife and I needed to trade two cars in for one, namely a Passat TDI SE. From the moment I walked in the door with questions on the process, Matt was able to easily answer them. At no point in time was there any pressure to buy, buy, buy or upgrade or do anything other than purchase exactly what I wanted. I was given fair market value for both of my vehicles without having to do the back and forth with the financial manager nonsense. I was given a better than fair price on the Passat as well. My wife was busy taking care of our family on the Saturday that I completed the deal so Matt rode with me to my house to pick up the second vehicle and then drove it back to the dealership for me. Outstanding customer service, fair deals and a friendly atmosphere. I will definitely purchase from them again and will recommend to my friends as well as Marines to try them as well. More

Used hummer I recently traded up to a 2006 hummer because my family is growing and we needed more room. Randy brewer was very prompt and friendly From my first i I recently traded up to a 2006 hummer because my family is growing and we needed more room. Randy brewer was very prompt and friendly From my first internet inquiry I made all the way to the day I took the truck home. They were tough negotiators but fair and reasonable. More

Surprisingly Pleasurable My car buying experience was surprisingly pleasurable with National Volkswagen. Right from the start, Chris was very attentive and concerned about li My car buying experience was surprisingly pleasurable with National Volkswagen. Right from the start, Chris was very attentive and concerned about listening to what I truly needed and wanted in a vehicle. He answered all of my questions quickly and concisely, and if he did not know the answer right away - he took the time to find out and got back to me with the information immediately. Follow up from the dealership has been excellent. Not overbearing or annoying - just right. I would definitely recommend National to anyone interested in purchasing a new vehicle with awesome gas mileage! More

Great Internet Experience There are a lot of Dealerships that do not know how to deal with a internet shopper, Randy at National Volkswagen did. He communicated quickly and ho There are a lot of Dealerships that do not know how to deal with a internet shopper, Randy at National Volkswagen did. He communicated quickly and honestly. He answered all of my questions. He made the experience start out right. The visit to the dealership was equally great. A problem came up on my end, with my trade, and Randy helped work through the issue. Very fair to deal with. The service department was also very professional and accommodating. A side note, I have never seen a cleaner dealership. To sum it up Great People/Great Service/High level of Integrity More

We had an excellent experience here when buying our 2014 VW Passat. We had a few issues when we went home and Erik was very accommodating in meeting our needs. This is the first time we have had such a posi VW Passat. We had a few issues when we went home and Erik was very accommodating in meeting our needs. This is the first time we have had such a positive car buying experience! More

These great people went over and above my expectations to get me exactly what I wanted. They gave me a better than expected trade value for my old car, finance/business manager, Matt James worked magic on my get me exactly what I wanted. They gave me a better than expected trade value for my old car, finance/business manager, Matt James worked magic on my interest rate, and they all worked as a team with Dave Burford and searched high and low to find the absolute perfect car for me! I am so happy!!!! Thanks National Volkswagon!! Lori, Very Happy New Ford Escape Owner More

Ryan and Harry Brown were more than helpful and knowledgeable about their cars.These guys are very professional.Unfortunately for me,Ryan was unable to secure a loan for me due to my credit score.B knowledgeable about their cars.These guys are very professional.Unfortunately for me,Ryan was unable to secure a loan for me due to my credit score.But he sure tried to get me one ! I will not hesitate to return to the dealership in the future whenever my credit score is viable. More

Excellent experience at National VW. This is our second VW purchased from National this year. Smooth and fast buying process and they really treat customers like good friends. Thank you, Angel & Matt for p VW purchased from National this year. Smooth and fast buying process and they really treat customers like good friends. Thank you, Angel & Matt for putting us in another VW! More

The services was the best I have ever received. I will recommend the dealership to all my family and friends. The staff was very friendly and help me get the car of my dreams. Thank you National Volkswa recommend the dealership to all my family and friends. The staff was very friendly and help me get the car of my dreams. Thank you National Volkswagon. More

ABSOLUTELY WONDERFUL!!! Excellent customer service. They help me and my husband find the PERFECT car! I would recommend them any day of the week. I left with a smile on my face and very satisfied with every help me and my husband find the PERFECT car! I would recommend them any day of the week. I left with a smile on my face and very satisfied with everything they did. More