Sport Durst Volkswagen of Jacksonville

Above and beyond! My wife was interested in a VW Beetle Convertible. National VW was the closest dealership to us. Although they did not have a convertible on the lot My wife was interested in a VW Beetle Convertible. National VW was the closest dealership to us. Although they did not have a convertible on the lot. They went above and beyond to locate one for us. They were able to get the vehicle to their dealership in less than 36 hours and we were signing paperwork a day later. The staff stayed well past closing on a Saturday so that we could seal the deal. Outstanding customer service by all. More

Best car buying experience ever! We worked with Chris Zinicola and he was fantastic. We emailed back and forth for about a week while I told him precisely what I was looking for and f We worked with Chris Zinicola and he was fantastic. We emailed back and forth for about a week while I told him precisely what I was looking for and for what price, and he got it for me. When I came in to test drive the car (a VW Beetle) it was perfect, just what I'd asked for, and for the price I was expecting & knew was fair (based on my my research -- and this is my 4th VW in 20 years). There was no pressure, no upsetting, and I was treated with the utmost courtesy and respect by everyone. I was in and out in a couple hours, and happy as can be with my new Beetle Dune. More

Great Experience! This is the second purchase that we have made from National VW in the last three years. They are exceptional to deal with - there was no pressure to This is the second purchase that we have made from National VW in the last three years. They are exceptional to deal with - there was no pressure to purchase and were very willing to help us find exactly what we wanted. We would not go anywhere else in Jacksonville! Thanks National VW! More

VW cc Awesome experience. This is actually the 3rd VW I've owned. Excellent staff, very friendly, helpful, not pushy at all, and willing to help go the ext Awesome experience. This is actually the 3rd VW I've owned. Excellent staff, very friendly, helpful, not pushy at all, and willing to help go the extra mile. More

no pressure This dealership was the first dealership in my entire life of buying vehicles, that did not pressure me into making a decision right away. Not only w This dealership was the first dealership in my entire life of buying vehicles, that did not pressure me into making a decision right away. Not only were they patient, non-pushy, extremely respectful, but after I purchased my used car, I noticed that ONE car matt was missing. Even tho this dealership couldve said "too late! You already purchased your used car..." Instead- they chose to send me a check to cover the missing floor matt. I am a Pastor and always dread having to purchase a vehicle, but these guys made me feel like a million bucks. Thanks so much. More

For my first truck purchase, it was pertty good. I have the rating because I was tossed between two sale man but both were great. They both work together in the end to sale this truck I have the rating because I was tossed between two sale man but both were great. They both work together in the end to sale this truck More

Very warm & friendly atmosphere I have purchased a vehicle here in the past . And had positive results . The sales people go out there way to make you feel special . I have purchased a vehicle here in the past . And had positive results . The sales people go out there way to make you feel special . More

Total professionals and honesty from beginning. to end. I first went to Wilmington to a dealer there, and after 3 days of back and forth negotiations , and lied to by the finance person, I keft and cane bac I first went to Wilmington to a dealer there, and after 3 days of back and forth negotiations , and lied to by the finance person, I keft and cane back to Jacksonville. National VW is outstanding . More

This is by far the best dealership I've ever dealt with!!! I've bought many cars in my lifetime and I can say without a doubt that this dealership, staff, and service department is by far the best I've ever de I've bought many cars in my lifetime and I can say without a doubt that this dealership, staff, and service department is by far the best I've ever dealt with. Phenomenal customer care, and knowledgeable staff. Personal and professional, they truly make you feel like part of the family ... long after you've bought your car!! More

Simple and easy closing the deal We saw the new and used Passats online and decided to go see them. Rusty helped us out and within 2 hrs from us walking on the lot to driving our new We saw the new and used Passats online and decided to go see them. Rusty helped us out and within 2 hrs from us walking on the lot to driving our new Passat off the lot! Great service we got! Thanks Rusty!!! More