Sport Durst Automotive - Service Center

I took my car on January 26 because it would stop and all the lights would come on. I spoke with a representative who was very rude. They kept my car over the weekend because diagnostic is not done on Frida the lights would come on. I spoke with a representative who was very rude. They kept my car over the weekend because diagnostic is not done on Friday and Saturday as told to me by the representative . On January 29 I was informed by the same representative who happened to be polite on that day that the cost will be $3141 which I don’t have. I had my car towed to a mechanic on January 30 and he was unable to work on it due to the codes and it would have to be taken to a Hyundai dealership. I had my car towed to Johnson Cary on February 1 and the 2 representatives I spoke to were very nice. The cost to fixed my car $612 a far cry from $3141 for the same issue. I would not recommend Sports Durst to anyone. That one representative was rude. I even reached out to Hyundai Corporate. More

Horrible experience because I brought a 2018 Alfa Romeo from here and I've been paying $800/month for my car that's still sitting in sport's durst Chrysler service center for almost a year and they have no from here and I've been paying $800/month for my car that's still sitting in sport's durst Chrysler service center for almost a year and they have not serviced my vehicle yet! I've constantly been back and forth to sport's durst trying to get them to return my vehicle back, but I keep getting the run around about it! Why does sport's durst advertise that the Customer COMES FIRST? Yet, it's been 9 months since I purchased my vehicle and I'm still paying $800/month for a vehicle they've had every since the day I purchased it? This has been the worst car buying experience I've ever had! More

Service personnel want to add additional service than the one that you scheduled. Complimentary oil changed ended up to $190. With unnecessary service! one that you scheduled. Complimentary oil changed ended up to $190. With unnecessary service! More

My 2 experiences with service dept, one for recall and one for complimentary oil change resulted in $$ spent on what I feel as unnecessary maintenance. First was “you should have the injectors cleaned”. one for complimentary oil change resulted in $$ spent on what I feel as unnecessary maintenance. First was “you should have the injectors cleaned”. ~$275.!! I’ve never owned a car that I had the injectors cleaned! The second for a complementary oil change and they said “ i should have the brake fluid changed. $185. I’ve never owned a car that I had the brake fluid changed. Both instances my car was 8 years old and approx 75000 miles. My Hyundai Palisade is 2022, with only 29000 miles, getting 28 to 30 miles per gallon. I wasn’t thinking at the time (I’m 84 years old) so didn’t question the service persons information. Obvious service dept persons are instructed to try and sell additional service. Both appointments should have been zero cost, but I’m now out about $500 for unnecessary service. No more Sport Durst Hyundai!!! More

Have owned Hyundai’s since 2011 and never had any issues. Until now….My 2021 Santa Fe with 7000 miles, was towed to sports durst on Saturday, August 13th. They finally called on Tuesday August 16 and indica Until now….My 2021 Santa Fe with 7000 miles, was towed to sports durst on Saturday, August 13th. They finally called on Tuesday August 16 and indicated the transmission had to be replaced but they had no idea when they could get one. I called later that week and was told they were still looking and would touch base a few times a week with an update. Since then silence. I called following Monday at 9 am and left a message asking for an update. Still no response as of late Wednesday. They also could not provide a loaner even though it is under warranty. While I can understand some supply chain issues I don’t understand why it is so difficult to obtain a transmission. More importantly their lack of communication is disturbing and unprofessional. It says a customer is not important to us. Following an online review a Sport Durst customer rep sent a link asking me to call to discuss the situation. I called and guess what? He never returned my call. Also called the GM and he never returned my call. Finally went to dealership and service dept said (5 days after I left a vm) that they were going to return my call but still didn’t have an update on repair. We have a trip planned that we cannot cancel and needed an SUV. Since warranty repairs we’re unknown we had few options and reluctantly sold our Santa Fe and purchased a new one. Unfortunately they refused to work with us and took advantage, giving us less on the trade. Again corporate was absolutely no help. Going forward obviously don’t recommend Hyundai and Sport Durst. More

Everyone at this location is so nice!! Hospitality thru the Roof!! My family is grateful!!! I’m not good with names but every person that serves me; makes sure I leave with a smile and no complaints on ser the Roof!! My family is grateful!!! I’m not good with names but every person that serves me; makes sure I leave with a smile and no complaints on service!! I had a leaf stuck in between my cabin filter and my motor they fixed it with no problem!! They are so understanding and they love my 15 month old son!!! Thank you to everyone at Sports Durst Hyundai for your service!!! More

I was lie to and over charged by the Mitsubishi service tech Corretta Miller. Then on top of that my tonneau cover was stole and truck damaged while in their care and Brain Yates one of the managers declar tech Corretta Miller. Then on top of that my tonneau cover was stole and truck damaged while in their care and Brain Yates one of the managers declared it was not their problem! So I was ROBBED TWICE! I WILL NEVER GO BACK TO THESE DEVILS FOR SERVICE!!! More

My car was serviced Dec28.Outstanding greeting from My car was serviced Dec 28.Outstanding greeting from everyone. Ralph was. good at explaining everything to me. Had a appointment. Every went well My car was serviced Dec 28.Outstanding greeting from everyone. Ralph was. good at explaining everything to me. Had a appointment. Every went well C More

Great work on my car, got me in and out in an hour. I appreciated the time put in. The service fellow took my emailed coupon without difficulty. Great experience. appreciated the time put in. The service fellow took my emailed coupon without difficulty. Great experience. More

Dominic was fantastic and they took great care of me and my car. I will always bring my car back here for service from Now on! my car. I will always bring my car back here for service from Now on! More