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Sport Durst Hyundai

Durham, NC

3.5
1,266 Reviews

4507 Durham-Chapel Hill Blvd

Durham, NC

27707

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1,266 Reviews of Sport Durst Hyundai

September 10, 2012

Overall, very good experience, however, a point worth mentioning. Time to process all paperwork and get us on the road in our new vehicle was, in my opinion, too long. Having arrived at 9 am and having More

by francisco.decarvalho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolf Huggins; James Juarez, Chuck Tremper
Sep 11, 2012 -

Sport Durst Hyundai responded

Thank you for sharing your opinions. At Sport Durst, our goal is always to get our customers the best vehicle at a price they can afford. We're glad you appreciated James' pricing and his upfront approach. It's unfortunate your felt you waited longer than you should, but your opinions truly matter to us. We understand the car buying experience can be lengthy and stressful but appreciate your feedback that we can improve from. Again, thank you for your positive rating and we hope to work with you again soon! Also, be sure to follow us on Twitter and Facebook for great Sport Durst deals. -Sport Durst Automotive Group

September 10, 2012

We were just suprised how Mr. Charles Pettiford and Rashawn Bass. Were so friendly to explain what kind of deals and services they offer at this dealership. More

by mmcall001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Pettiford
Sep 11, 2012 -

Sport Durst Hyundai responded

Charles and Rashawn will appreciate your kind words. Thank you for recognizing their efforts and friendly approach. We're happy they were able to easily explain all the Sport Durst deals to you. Our staff always strives to keep the process easy for our valued customers, we're grateful they did that for you. Please contact Charles, Rashawn or any member of our staff if you have any additional questions. We're here to help! Thanks again. Find us on Twitter and Facebook to stay current with all our promotions and maintenance deals. -Sport Durst Automotive Group

September 09, 2012

This was the first time I bought a car myself. Carole was very helpful and made me feel more relaxed than I thought I would be buying my first car. I really enjoyed the staff. They have fun and make it More

by jeri.bright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Norman
Sep 11, 2012 -

Sport Durst Hyundai responded

Congratulations on your first new car! We're so happy that Carole made you feel relaxed. At Sport Durst, our goal is to keep the car buying process as easy as possible for our customers. It's awesome that you had a fun and positive experience with our staff. We truly appreciate any future recommendations you may give. Please contact us if you have any questions about your new vehicle, happy driving! Also, find us on Twitter and Facebook for great maintenance specials. -Sport Durst Automotive Group

September 09, 2012

As a young adult and first time car buyer, I was initially intimidated by the thought of purchasing a used vehicle from a dealership on my limited budget. However, this was definitely the right deal More

by gaeten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Juarez and James Juarez (sales), David Dowdy (business manager), and Elizabeth (delivery)
Sep 11, 2012 -

Sport Durst Hyundai responded

Thank you for your feedback! At Sport Durst we understand the car buying process can be intimidating, especially for the first time buyer. That's why we are committed to keeping the process stress free while being upfront and honest. It's great that you understood this after working with Dallas. The fact that we didn't try to over sell you with unnecessary options is great too. We look forward to working with you again and thank you for your positive review. Please follow us on Twitter and Facebook for exclusive maintenance specials and other offers. -Sport Durst Automotive Group

September 07, 2012

We had a specific request for our new vehicle. Lamont practically scoured the country to find a vehicle that would meet our requirements. When he couldn't locate a vehicke in the Hyundai line, he rememb More

by vraymond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Hopkins
Sep 07, 2012 -

Sport Durst Hyundai responded

Congratulations on your new Mazda! It's amazing that Lamont "practically scoured the country" to find the perfect vehicle for you. At Sport Durst, our staff strives to meet all our customer's needs. We're happy to hear Lamont demonstrated this while impressing you with his persistence. We appreciate your feedback and hope to work with you again in the future. Please follow us on Twitter and Facebook to stay up to date with all Sport Durst has to offer including maintenance specials. -Sport Durst Automotive Group

September 06, 2012

Mr. Charles (Pettiford) was absolutely AWESOME!! I can honestly say, that he made this car buying experience the best that I have ever had. He ensured that I was taken care of as if I was his own daughte More

by ChYnaDoLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Charles Pettiford (Salesman), Edgar Roman (Delivery Coordinator) and Elizabeth, Charles Pettiford
Oct 15, 2012 -

Sport Durst Hyundai responded

Thank you for the awesome review of Charles! It's amazing that you had the best car buying experience you've ever had with us. At Sport Durst, we believe each customer should be treated like family. We're happy Charles demonstrated this to you. Your recommendation is greatly appreciated. Edgar will be thankful for your kind words as well. We look forward to helping you again soon! Enjoy your new Sport Durst vehicle. Please find us on Twitter and Facebook to take part in all our special promotions. -Sport Durst Automotive Group

September 05, 2012

The customer service was excellent. My salesman did are great job of answering all of my questions. The Delivery Coordinator was very patient with explaining the car features. More

by cbradsher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2012 -

Sport Durst Hyundai responded

Thank you for taking the time to give us feedback! At Sport Durst our staff is committed to providing each customer with excellent customer service from start to finish. It's awesome you understood this after your experience with us. We're happy your salesman could be informative and was able to answer all your questions. The fact that you appreciated our Delivery Coordinator's attention to detail while explaining your new vehicles features is great too. Thank you again for your business and please reach out to our staff if you have any questions regarding your purchase. Also, follow us on Twitter and Facebook to take part in Sport Durst promotions and maintenance offers. -Sport Durst Automotive Group

September 04, 2012

I just purchased my second Hyundai with Terry's help. He is truly an asset to your organization He carefully listens to his customer's when they explain their needs and budget and then ensures that he sele More

by gr8ncmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2012 -

Sport Durst Hyundai responded

Congratulations on your second Hyundai! We agree Terry is truly an asset, we're happy that you felt he listened to your needs. At Sport Durst we never want to make our customers feel pressured, it's great you never felt that way with Terry. We hope you enjoy driving your new Hyundai and look forward to helping you again. Also, find us on Twitter and Facebook to stay current with all our exciting promotions and deals. -Sport Durst Automotive Group

September 03, 2012

He was very good at explaining every simple detail to us and he shows commitment and dedication to his job. To us it seemed as though he was trying to make us happy then about him selling a car. Good job Br More

by Gaybriell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2012 -

Sport Durst Hyundai responded

We appreciate your feedback. Bryce is a great addition to the Sport Durst team, he will be happy to receive your great review. Our entire staff is committed making our customers happy above anything else, selling a car is just a bonus! We're glad you had that experience with Bryce. If you need anything more from our staff please reach out to us. We're here to help. Thanks again and be sure to follow us on Twitter and Facebook for maintenance specials and other offers. -Sport Durst Automotive Group

September 02, 2012

Mike and Edgar took care of me from beginning to end. I was denied at one dealership and Sports Durst took care of me. Kept seeing the infomercials and last Saturday, I went down to take them up on the no More

by dred158
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wehbi
Sep 04, 2012 -

Sport Durst Hyundai responded

Thank you again for giving us awesome feedback. We're ecstatic you are so happy with the Sport Durst staff and your new Mazda. Please do not hesitate to reach out to us if you have any questions or concerns, we're here to help even after you drive off the lot. We hope you are enjoying that new car smell and smoke grey 4 door! Thanks again. -Sport Durst Automotive Group

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