
Sport Durst Hyundai
Durham, NC
Filter Reviews by Keyword
By Type
1,266 Reviews of Sport Durst Hyundai
Overall experience at Sport Durst was excellent. Gary Patterson was personable, friendly and extremely responsive. We appreciated the low pressure and honest environment. Everyone we worked with was grea Patterson was personable, friendly and extremely responsive. We appreciated the low pressure and honest environment. Everyone we worked with was great and we left with a good vehicle that matched our needs. Gary really changed the way we viewed "car shopping" and we would recommend him and Sport Durst to our friends. More
Clayton was amazing! Extremely friendly and professional. He gave me an amazing deal on a car I love, a deal I definitely don't believe I would have gotten anywhere else. He was constantly smiling and not at He gave me an amazing deal on a car I love, a deal I definitely don't believe I would have gotten anywhere else. He was constantly smiling and not at all pushy. He understood that if I didn't get the deal I wanted, I was willing to walk away. He gave me exactly what I was working for. He explained everything to me and the whole process took only about three hrs! Chuck was great at explaining all about my car and setting me up for all my first appointments. He didn't hesitate to tell me I could call him for anything! More
Thank you very much for the great deal we got on Hyunday Elantra 2013 and for the great experience! Lamont, Ji, and Elizabeth are the rock stars!!! Elantra 2013 and for the great experience! Lamont, Ji, and Elizabeth are the rock stars!!! More
When my husband and I first arrived on the lot Christie Cress greeted us with a smile. Throughout the hold car buying experience she was right there with patience. I had not purchased a car in 10 years so Cress greeted us with a smile. Throughout the hold car buying experience she was right there with patience. I had not purchased a car in 10 years so I was very nervous and unsure, but she did not make me feel pressured and was able to help me with my decision. I was going on the lot to purchase a used car and walked away with a brand new car. I would like to thank the whole millennium group for making my car buying experience GREAT! Tonya M. More
My experience was EXCELLENT from start to finish. This is my second car I've bought from this dealership and I would buy from this dealership again. is my second car I've bought from this dealership and I would buy from this dealership again. More
As I was buying my new car, the staff at the dealership could not have been any more friendly or helpful, but I should have gotten a hint when I made a few comments to the finance manager, and he didn't ev could not have been any more friendly or helpful, but I should have gotten a hint when I made a few comments to the finance manager, and he didn't even have the courtesy to acknowledge my comments - TOTALLY blew me off. Clayton was very helpful in explaining all the bells and whistles prior to my leaving the lot on the day of purchase. At that time he told me if I had any questions when I got home, just to call and he would be glad to assist me. Well, that was before I drove off the lot. Now that I am home (200 miles away) - it is a COMPLETELY different story. I called after getting home to ask for help with figuring out how to pair the garage door opener to the controller in the car. And he told me, "its in the manual - you can figure it out." Well, no I can't, because despite looking in the index and turning page by page in the manual, I still can't find my answer. So now, five months after car purchase, I still can't open or close the garage door from my car. More
Dallas made the buying process run fairly smoothly. Very informative and provided great service. Dallas wishes the Dallas Cowboys were as good as he is as a car salesman. Too bad the Cowboys are almost as b informative and provided great service. Dallas wishes the Dallas Cowboys were as good as he is as a car salesman. Too bad the Cowboys are almost as bad as my Carolina Panthers! More
I phoned in and was pre approved before going in. My experience was perfect. Tim Purgason was very helpful in the selection of my vehicle. He made sure I got the vehicle of my dreams.I would recommend S experience was perfect. Tim Purgason was very helpful in the selection of my vehicle. He made sure I got the vehicle of my dreams.I would recommend Sport Durst to my family and friends. Ji Herrera was very knowledgable when it came to the signing of the paperwork.He was very nice and made me feel comfortable.Brandy Rhanes went over everything in my car with me. I am very happy that I chose Sport Durst for my vehicle. More
My visit to Sports Durst was great. Everyone was nice and they explained everything to me. This was my firsttime buying a car and it was an awesome experie3nce. I definitely will come here again the next tim they explained everything to me. This was my firsttime buying a car and it was an awesome experie3nce. I definitely will come here again the next time I want to get a car and I will also recommend my family and friends here. More
Allow me to start this by saying......I purchased a used vehicle on 2-28-2013. It came with a "100% parts and labor" warranty. im continue by saying that the service I was provided by this group is total vehicle on 2-28-2013. It came with a "100% parts and labor" warranty. im continue by saying that the service I was provided by this group is totally unacceptable. Please read the rest of this before realizing what you may be getting into I found 3 problems with my car, following the purchase. 1st off the power liftgate wasn't working.2nd the Microsoft sync was not responding, I asked about that at the dealership, and was told it probably needed a software update. 3rd the radio/climate controls stops working sometimes. I made multiple calls to the dealership over several days, (10 to be exact) I got no responses. I finally called the guy who sold me the car.....no response. the next day I called again. no response. then called the Operations director, I got a response pretty fast from him. at the same time I spoke with the salesman, who then scheduled me a service 6 days later. in that time I decided to take my car to my local Ford dealer and get the 2nd key made, which they refused to have made for me, and get the problems diagnosed. That Ford Dealer advised they could fix it all in about 2 days, no problems. when I took my car in for repair, they had someone look at it and advised they needed to send it out to their preferred Ford dealer for advising them on repairs. so that happened. I drove home a loaner car. I then called every day checking on my car like clock work. every day I was told the same thing, "your car is at University Ford being looked at, and we haven't heard anything yet. " this same thing was told to me every day from March 21st - 28th, when I personally drove after hours to look in their lot, and see if my car was there. GUESS what I FOUND on the night of the 28th????? MY CAR.....that had not been moved since I dropped it off. no mechanic matts in the floor.....it had appeared to not been touched. I was absolutely angry at that point. I sent an email to the Operations director that night, expressing that I was very unhappy about this. He replied to me the next morning, stating that the service had to be scheduled, and that everything is being done to put me back into my car. Well it did go the day of the 29th, and was returned, unrepaired. for the next week or so, I called everyday, just like clockwork checking on my car. I was told every day the same thing as before. University ford has the car, and they are waiting on the parts, so my car could be repaired. Now.....this has all been a month or so...I finally fed up....started making calls. University ford looked at my car on the 29th of March, and sent it back unrepaired, they had not seen the car since. my car mysteriously shows up on Saturday April 6th after hours at County Ford in Graham NC.. I know most of them there personally. I had already taken the car there before to be diagnosed. Now......if my car is supposed to be at university ford in Chapel Hill......waiting on parts.....how did it end up there? the service dept found the Keys in the drop box Monday morning so I am told by them. I received a phone call from county ford advising me of the repairs that Sport durst approved and the others they did not approve. I then attempted several times throughout the day in making contact with them in regards to the declines of repairs. No such luck. I received a call when Sport Durst personnel picked up my car, which is only about 2 miles from my home. I jumped in the car and caught up with them on the interstate. I followed them to Sport Durst dealership and waited for the call about my car. I waited only a few minutes and picked up my car with only one of the items repaired. I expressed my HUGE disappointment to the service staff in the office. After all of this......I have sent out several emails to concerning persons at Sport Durst group, and have heard nothing in return. I even gave them an ample amount of time to authorize County Ford to finish repairing my vehicle under the 100% parts and labor package my vehicle came with. In my emails I made it perfectly clear that I was unhappy with this entire venture, and have heard nothing in return. I could have been happy with just getting my car repaired like it was supposed to be. Like the salesman told me it would be. Like the operations director told me it would be. But now 6 weeks later.....Im a completely unsatisfied customer. So....buyer beware.....watch out for the "rope a dope"......they got me. I know this deal could have gone so much better. I feel like I have been SPIT on by this dealerships service. Maybe I need a lawyer to help me. CALL ME.....THIS CAN CHANGE Les Willoughby More