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Sport Durst Hyundai

Durham, NC

3.5
1,266 Reviews

4507 Durham-Chapel Hill Blvd

Durham, NC

27707

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1,266 Reviews of Sport Durst Hyundai

May 22, 2013

This was my first brand new car buying experience and I have to say that Ricky is the best salesman I have ever dealt with. Ricky was concerned about my wants and needs. He listened to me and was not at al More

by minniec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blaine M., Ricky Copelin
May 22, 2013 -

Sport Durst Hyundai responded

Congratulations on your new car! We are pleased to hear you enjoyed your time at our dealership and that everyone was so helpful and accommodating. We strive for 100% customer satisfaction and it is encouraging to know you left Sport Durst a happy customer. We look forward to fulfilling all of your automotive needs! Enjoy your new car and drive safely, Sport Durst Automotive Group

May 22, 2013

my first NEW car was a Hyundai Sonata (2009) which I purchased from Sport Durst. When I decided to purchase another car, I went straight to Sport Durst because I was so happy with everything about my 20 More

by mecafew3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Silberman
May 23, 2013 -

Sport Durst Hyundai responded

We value your repeat business! Thank you for trusting Sports Durst Auto with your automotive needs and the loyalty you have shown our dealership. We are devoted to customer service and proudly go above and beyond for our customers. We look forward to seeing you again soon! Don't forget to take advantage of the exclusive offers and dealership updates we offer our fans on Facebook and Twitter! Congratulations on your new Sonata and drive safely, Sport Durst Automotive Group

May 21, 2013

MY HUSBAND AND I WAS JUST WINDOW SHOPPING FOR A NEW CAR, WHEN WE PULLED UP INTO THE LOT THERE WAS FOUR MEN STANDING IN FRONT OF DEALERSHIP OUT THE FOUR MEN ONE YOUNG GENTLEMAN SPOKE TO MY HUSBAND HIS NAME W More

by csgarrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2013 -

Sport Durst Hyundai responded

Thank you so much for this excellent review. We really appreciate your feedback and praise. I will pass your kind words on to those whom were mentioned in the review. If there is anything else we can do for you, just give us a call. Also, congratulations on your purchase; I hope that your new vehicle continues to serve you well for years to come. If you haven't already, be sure to like and follow us on Facebook and Twitter. Our loyal fans receive exclusive access to dealership updates and specials! Thanks again, we look forward to your next visit. Sport Durst Automotive Group

May 20, 2013

Desirae Alston did a fantastic job. She basically directed me to the car I have and I could not be happier. Also the young man who gave me a tour of the car before I drove off the lot was energetic, More

by luv2fly57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2013 -

Sport Durst Hyundai responded

We are very pleased that you have had such a great experience at our dealership. We really appreciate you taking the time to write this five star review. If we can continue to assist you in any way, please let us know. In the meantime, take a moment to check us out on Facebook and Twitter for updates and offers. Thanks again, we look forward to your next visit. Best regards, Sport Durst Automotive Group

May 16, 2013

My experience at Sports Durst was high quality from start to finish. Terry was very down-to-earth, non-pushy, and worked with us throughout the process. Everyone we dealt with was respectful and helpful. I w More

by luke8ball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2013 -

Sport Durst Hyundai responded

Luke, we are thrilled to hear that your experience with our staff was nothing short of excellent. We strive to provide only the best service to our customers, so it is good to know that your time with us was indicative of that goal. If there is anything else we can do for you, please don't hesitate to let us know. Thanks again, see you next time! Best regards, Sport Durst Automotive Group

May 14, 2013

Buying my new Elantra at Sports Durst was overall a very positive experience. Ray was a pleasant and responsive salesperson. Michael pitched right in to help explain the Nav system even though it wasn't h More

by ziggy6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Silberman
May 15, 2013 -

Sport Durst Hyundai responded

We strive to provide exceptional customer service in in all aspects of our dealership, including our finance department. Although we are glad to hear you had an overall good experience we are discouraged to hear you were unhappy with your time spent in finance. Feedback like yours, however, identifies areas for improvement; thank you for bringing this issue to our attention. We congratulate you on your new Elantra and thank you for your continued loyalty towards our dealership. Sincerely, Sport Durst Automotive Group

May 09, 2013

There is no sales person more knowledgeable than Michael. This is the second vehicle we have purchased through him. He is note just there to sell you a car. He makes the experience educational and most im More

by RikG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Silberman, Mesha Hawkins
May 10, 2013 -

Sport Durst Hyundai responded

Such an encouraging review to read! Thank you for taking the time to share your experiences with us. Michael is a true asset to our Sales Team. It is his dedication to customer service, before and after a sale; his product knowledge; and his ability to personally connect with his customers that make him a terrific salesman. Michael will most certainly appreciate this feedback. Until we have the privilege of working with you again, be sure to like and follow us on Facebook and Twitter! We offer exclusive service specials and dealership updates to our fans. See you soon, Sport Durst Automotive Group

May 06, 2013

Well lets just say my experience started out rocky....dealing with Phillip for about 4 days via email, I had already test driven the car I wanted and narrowed down the Santa Fe. On the last day, More

by steler1fan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Poole
May 06, 2013 -

Sport Durst Hyundai responded

We appreciate you taking the time to share your experience with us. Any and all customer feedback is greatly considered when we look for new ways to improve our dealership. We constantly aim for 100% customer satisfaction and I'm discouraged to hear you left our dealership unhappy. Although we are excited for your car-purchase, your experience should have gone a lot smoother. I sincerely apologize for any inconvenience or misunderstandings our Team members have caused you. I would like to further understand the situation so that I may be able to rebuild a trusting business relationship. If you would be so kind as to contact me at your earliest convenience, I would greatly appreciate it. Take care, James Plessinger, james@sportdurst.com, 919.533.5884

May 06, 2013 -

steler1fan responded

Certainly, I will be in either today or tomorrow to finalize everything. I would be happy to discuss with you further James. I can tell you both Terry and Chuck are great, so they certainly made the situation more helpful.

May 03, 2013

The 'Why' I would recommend this dealership to anyone and 'Why' i gave the rating I gave is the simple answer: Terry McCoy. He was the nicest, most professional and honest guy we have dealt with More

by atrain4k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 06, 2013 -

Sport Durst Hyundai responded

Thank you for leaving this thorough recap of your recent visit to Sport Durst! We are honored to hear you had such a positive experience at our dealership. Terry's ability to connect with his customers, product knowledge, and his low-pressure sales technique all contribute to the exceptional salesman that he is and we are lucky to have him represent our dealership! Thank you for your recommendations as well as your business; Terry will greatly appreciate hearing back from his happy customers! We look forward to seeing you again when the time comes to service your new Elantra! Until then, be sure to like and follow us on Facebook and Twitter. We offer exclusive deals and specials on our pages. Enjoy and drive safely! Sport Durst Automotive Group

May 03, 2013

Honestly, I went through the "Automotive Gauntlet" going from Toyota, Ford, Chevrolet and Honda. Couldn't seem to right the right price, warranty and vehicle. Even had a dealership hold my k More

by JoseNaber13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mesha Hawkins
May 03, 2013 -

Sport Durst Hyundai responded

Jose, We can't thank you enough for sharing such wonderful words with us about our dealership. It is always our pleasure to go above and beyond for our guests and we are proud to hear that you received nothing but the best customer service we have to offer. Terry is absolutely an asset to our team and we will be sure your kind remarks are passed along to him. Buying a new car should be an enjoyable and memorable experience and we are happy to hear that your experience was no exception. We are sincerely appreciative of your loyalty to Sport Durst Automotive and of your kind recommendation of our business. We thank you for your compliments to our team and again wish you many congratulations on your purchases. We look forward to assisting you with any automotive needs you may have in the future. Be sure to find us on Facebook and Twitter for exclusive web deals and specials when the time comes! Regards, Sport Durst Automotive Group

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