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Sport Durst Hyundai

Durham, NC

3.5
1,266 Reviews

4507 Durham-Chapel Hill Blvd

Durham, NC

27707

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1,266 Reviews of Sport Durst Hyundai

August 18, 2013

What a wonderful place everyone worked so hard as a team to make sure I was taken care of. Great customer service what else can I say, oh and I love my new car. when I need another car I will buy Sports Dur More

by JimmyBrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2013 -

Sport Durst Hyundai responded

We're glad to hear you are in love with your new car; congratulations! Thank you for choosing Sport Durst Auto to be a part of your purchasing process. It was a pleasure assisting you and we look forward to the next time we may be of service. In the meantime, we invite you to check out our Facebook and Twitter pages. You won't want to miss the service specials and dealership updates we offer to our most loyal fans! Best regards, Sport Durst Automotive Group

August 17, 2013

This was my first time buying a new car, and it was very pleasant and I was surprised at how smooth everything went. When I arrived at the dealership, I was a bit distracted with all the remodeling of the o More

by illuminatus0209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2013 -

Sport Durst Hyundai responded

Congratulations on your very first car and thank you for allowing our team to be a part of that milestone! We appreciate your extensive overview of your experience and the message you have for future customers. Any and all feedback is encouraged as it highlights specific areas of improvement and we are always looking for new ways to better our dealership. We have no doubt you were fully taken care of while working with Carole and it is awesome to hear you enjoyed your experience over all. Please let us know if you have any questions or concerns with your new purchase. We look forward to seeing you again in the future. Sincerely, Sport Durst Automotive Group

August 14, 2013

As a hard working man I was and wasnt looking for a car this early but did have my thoughts of purchasing a new car. Not only a new or used car but a particular car that I had my eyes set on for over a yea More

by keastonf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bradsher
Aug 14, 2013 -

Sport Durst Hyundai responded

Congratulations on the purchase of your new Camaro! We are passionate about what we do and the people we serve. Our main goal is to make sure our customers leave completely taken care of and it is imperative they encounter a great experience at our dealership. Thanks for keeping an open-mind while working with our team and allowing us the opportunity to work out a great deal for you. It certainly was our pleasure being able to help you drive away in your dream car. If there is anything else we can do for you, please know you have trusted friends at Sport Durst Auto. Sincerely, Sport Durst Automotive Group

August 11, 2013

I hate spending money and I hate the stress and uncertainty that comes with having to get a new car. But the whole staff was very sensitive to my needs. Terry was excellent - I would recommend him More

by vanessavvolpe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Imran Afzal
Aug 12, 2013 -

Sport Durst Hyundai responded

When it comes to big purchases, such as cars, it is important to take all the time you need to pick out a car that best fits your wants, needs, and lifestyle. It is crucial customers feel completely confident in their decisions and comfortable with their purchases! Our sales team is here to answer any and all questions, address any concerns, and help guide you to your next car! We appreciate the opportunity to have done business with you and the trust you have put in our dealership. Thank you for the encouraging feedback and we will be sure to pass along your praises to those whom were mentioned. Please let us know how we may be able to assist you next! We look forward to your return. Sincerely, Sport Durst Automotive Group

August 09, 2013

I would recommend Ms Tami Neal of Sport Durst who is ready to work for your next automobile purchase. I have been with Sonata 2002 and 2011 previously, and this time through her I bought Sonata 2013. Sh More

by ikim67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tami Neal
Aug 12, 2013 -

Sport Durst Hyundai responded

Customer recommendations are invaluable and we thank you for yours! Tami's honestly, friendly personality and product knowledge make her a great addition to our team. We're glad you had the pleasure of working with her and we know she will certainly appreciate your feedback! Congratulations on your new Hyundai! When the time comes for maintenance repair or attention, we hope you'll think of us. We gladly offer exclusive service specials and dealership updates to our Facebook fans and Twitter followers! See you again soon, Sport Durst Automotive Group

August 09, 2013

This place is a joke! The sales rep that I was working with did not even introduce himself. He was very rude and had a cold disposition about himself. He even tried to hit on me indirectly. I would not re More

by Island27
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Aug 12, 2013 -

Sport Durst Hyundai responded

I'm discouraged to hear you drove away with a dissatisfying experience at our dealership. Our dealership is committed to providing pleasant shopping experiences and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you most definitely deserve. I would like to personally apologize for the events that led up to your comments and 1-star review. I would appreciate the opportunity to speak with you and to make things right. Please contact me at your convenience. I look forward to speaking with you, James Plessinger, james@sportdurst.com 919.533.5884

August 07, 2013

Everyone was very caring, understanding, and wanted to help. I wold definelty tell people to come here to get their vehicle. Great people working there More

by therring818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Boulay, Imran Afzal
Aug 08, 2013 -

Sport Durst Hyundai responded

Our customers' satisfaction is our most important priority and we strive to deliver the service you deserve! Thank you for your compliments and leaving us this 5-star review! We look forward to working with you again in the future as well as any referrals you may send our way. Take care, Sport Durst Automotive Group

August 06, 2013

The dealer that i was given was very respectful and gave me great services. I came in expecting not to get a car, but he worked so hard and did a great job making sure that i would drive away in my brand ne More

by Sandrahoward49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2013 -

Sport Durst Hyundai responded

Our sales and finance teams work diligently to make sure you drive away a happy customer and with the best deal out there! We're happy to hear you are enjoying your New Dodge Avenger and we thank you for allowing us to prove our business to you. We certainly believe great things happen when you least expect them and that sounds like your most recent experience at our dealership! We look forward to taking care of your future automotive needs and working with you again in the future. Congratulations! Sport Durst Automotive Group

August 04, 2013

This is my second review for this dealership - much has happened since the first one and my scores have changed. Customer Service and Friendliness is top notch at this dealership. Every single person I'v More

by Tori1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynda Newman, Angela Everette, Imran Afzal
Aug 05, 2013 -

Sport Durst Hyundai responded

Tori - first and foremost, thank you for allowing our team a second chance and the opportunity to make things right since your first visit to our dealership. I assure you customer service is a top priority of ours and we won't stop until our customers are happy. I'm encouraged to know you have had a change of heart and you had a better experience at our dealership. It is important for our buyers to be completely comfortable and confident in their choices before a final decision is made; however, it is just as important for our sales team to be knowledgeable about the products we provide. It is our job to provide all the information you need to know. I would like to apologize for any miscommunication we may have given or any inconveniences we may have caused. If there is anything I can do to personally rectify these issues, please feel free to contact me. Sincerely, James Plessinger, james@sportdurst.com, 919.533.5884

August 01, 2013

Great dealership, I will ALWAYS work with James and Dallas Juarez,no-one else can compare. They made us feel like "family" and not an everyday customer! More

by nina1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2013 -

Sport Durst Hyundai responded

We know there are a lot of dealerships out there so we are honored when our customers choose to come back to Sport Durst! Thank you for continuing to put your trust in our dealership, your loyalty means the world to us. We will make sure James and Dallas hear word of this fantastic feedback. Before we have the pleasure of working with you again, please like and follow us on Facebook and Twitter. Our fans receive exclusive discounts and dealership updates! Thanks again, Sport Durst Automotive Group

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