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Sport Durst Chrysler Dodge Jeep Ram
Durham, NC
536 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 536 reviews
June 20, 2016
Love my first Jeep Wrangler! My salesman Jack Holt is the bomb! He was so knowledgeable and not pushy! He is the absolute Jeep Expert! Amazing experience for my first Wrangler! My salesman Jack Holt is the bomb! He was so knowledgeable and not pushy! He is the absolute Jeep Expert! Amazing experience for my first Wrangler! More
by Anita M Holt
Employees Worked With
Jack Holt
June 18, 2016
misleading and dishonest including GM Sales team mislead us about specific option costs and rebates. when paperwork didnt match our verbal understanding, we refused to back down from our Sales team mislead us about specific option costs and rebates. when paperwork didnt match our verbal understanding, we refused to back down from our clear understanding. the manager stepped in and personally berated us. Head Sales Manager then made a deal in writing. GM later called me and refused to honor agreement and offered a more pricey alternative. Lots of "good cop bad cop", extended waiting and handing us off to different people in an effort to manipulate us. This was an ugly experience. We went to Nichols Dodge with initial deal from "True Value" and they delivered with no bull. More
by bob
Employees Worked With
General Manager
June 16, 2016
No need to go anywhere else! You really don't need to go anywhere else. Buy your next jeep from these guys, they're super helpful, personable, friendly, and very reasonable. Jack You really don't need to go anywhere else. Buy your next jeep from these guys, they're super helpful, personable, friendly, and very reasonable. Jack Holt was fantastic through the whole process. They've earned a customer for life! More
by steveb123
Employees Worked With
Jack Holt
June 03, 2016
Customer Service Ninja! That young woman you have at the service counter is a true professional customer service ninja - if you don't give her a raise or a promotion and try That young woman you have at the service counter is a true professional customer service ninja - if you don't give her a raise or a promotion and try to keep her in your store it would be all your fault - as in everything.. forever More
by JohnM
Employees Worked With
Don't remember her name - she is young curly hair and I didn't catch her name- probably because... ninja
May 18, 2016
helpful very helpful and caring people, and was treated as a person not a customer. felt comfortable , not rushed or pressured to buy. excellent customer serv very helpful and caring people, and was treated as a person not a customer. felt comfortable , not rushed or pressured to buy. excellent customer service More
by jeeper
Employees Worked With
ikeem
May 16, 2016
Great experience very helpful. Mr. Dozier was able to work with me and match a car to my needs. Excellent customer service and product knowledge. Great experience love my truck. Mr. Dozier was able to work with me and match a car to my needs. Excellent customer service and product knowledge. Great experience love my truck. More
by adrian cheek
Employees Worked With
Nic Dozier, Tami Neal, Gary Appel
May 13, 2016
Competent, efficient, knowledgeable, timely, priced right My car was assessed during routine oil change. I was thankful because they found two things to be fixed. They did everything well and for a good price My car was assessed during routine oil change. I was thankful because they found two things to be fixed. They did everything well and for a good price More
by Sport1234
Employees Worked With
Jon Fleming, Aubrey Herrera
April 26, 2016
Awesome Service Glenn and Ikeem went above and beyond for me. Their service was impeccable!!! Great customer service!! Knowledgeable and very informative as well. I l Glenn and Ikeem went above and beyond for me. Their service was impeccable!!! Great customer service!! Knowledgeable and very informative as well. I love those guys!! Awesome experience!!! THANKS to you BOTH!!!! More
by Tasha Prophet
Employees Worked With
Ikeem, Glenn Rice
April 25, 2016
Excellent Service with a Smile! I could not be happier with the service I received from Carl! He answered all of my questions and made me feel safe with my purchase! I liked how he p I could not be happier with the service I received from Carl! He answered all of my questions and made me feel safe with my purchase! I liked how he provided honest feedback regarding the pros and cons of each certified used vehicle. I had no intention of purchasing a vehicle that day but it was just my luck - I got a great deal and exceptional service from Carl. Go check him out at Sport Durst Durham! You will not be disappointed! More
by Kathleen Johnson
Employees Worked With
Carl Claiborne
April 11, 2016
Excellent Experience! I had my first experience Sunday with Sport Durst. I was astounded by the level of customer service which I received. I went in looking to trade out o I had my first experience Sunday with Sport Durst. I was astounded by the level of customer service which I received. I went in looking to trade out of my car thinking I knew what vehicle I wanted. Through the assistance Product Specialist Barry provided, I purchased a Jeep and am very satisfied with my selection. I appreciate that they took time to really discover what my needs where and my main goal for my visit. Through their efforts they not only met my needs and goal but also floored me with the level of attention and courtesy. I didn't have to haggle once and the even lowered my payment while providing what I wanted at the right price with extras. I would recommend Barry to see to buy your next vehicle and the Sales Team at Sport Durst. More
by wsg1978
Employees Worked With
Barry, Scott, scott and the sales manager
