
Sport Durst Chrysler Dodge Jeep Ram
Durham, NC
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I had a wonderful experience by my new Chrysler 200! Terry McCoy was wonderful from arrival until we closed on the car and Edgar Roman demonstrated the car perfectly!! I would recommend anyone that want Terry McCoy was wonderful from arrival until we closed on the car and Edgar Roman demonstrated the car perfectly!! I would recommend anyone that wants a car to go to Sport Durst. More
My sales consultant was Rashawn Bass. From the onset, Rashawn was professional and extremely friendly. He made sure that he walked me step by step, explaining the process in purchasing my new car. Prio Rashawn was professional and extremely friendly. He made sure that he walked me step by step, explaining the process in purchasing my new car. Prior to walking on the lot, I had already decided to purchase a 2012 Dodge Journey. He explained the features of the car and the incentives Dodge was offering on the vehicle. Rashawn even included my boyfriend in the process, talking to both of us throughout our time together. He explained the numbers to me, took me on a test drive, and emphasized some of the stand-out features of the vehicle. My experience with him was phenomenal and I will be sending my friends/colleagues to him when they are interested in purchasing a new or used vehicle. I was then sent to Scott Hooper, the finance manager. Upfront, Mr. Hooper explained what he had accomplished at that point and what he did to get me the best finance rate possible. He had my papers prepared and ready to go-all I needed was my signature. He even took a few more minutes to give his professional opinion as to what I needed to do to increase/improve my credit score in the near future. He did not hurry me out of his office, even though it was a Saturday and very busy. He took time to give me one-on-one customer service, as if I was the only customer in the building. Again, phenomenal service. Finally, my Sports Durst experience ended with Edgar Roman, Delivery Consultant. He was excited to show me all of the gadgets and features of my new vehicle. He explained to me the roadside assistance program, the discount service program and the referral program. Throughout, he was both professional and friendly, allowing me to interject with my own questions. He explained that he would continue to check on me throughout my ownership of the vehicle and told me I could call him at any point that I had problems with the vehicle. I felt comfortable with him and would have no hesitation in calling him if needed in the near future since I felt that his words were genuine. Again, phenomenal experience. I know what great customer service is-I am an attorney and professor. I know what makes a great car salesman (my father was one for a short time years ago). At this dealership, I felt comfortable and welcome. I would not hesitate to send my friends and colleagues to this dealership! I've purchased a new car before and I cannot say that I felt so "included" in each step of the process and I definitely did not feel welcomed and "unrushed" at the dealership. Wonderful experience! More
I had been wanting a car for a long time, but with my credit I just knew that I would have to opt for a nice used car, if I was even approved for that. When I walked into Sport Durst I immediately was me credit I just knew that I would have to opt for a nice used car, if I was even approved for that. When I walked into Sport Durst I immediately was met by a salesperson named Jon Fleming. I told Jon my situation and he told me that he would do everything in his power to get me approved for a car. To my suprise I was approved for a new car. Jon was very patient with me in making my decision in which car to choose. Jon was very knowledgeable and friendly. I would and I have been recommending Sport Durst and Jon Fleming to all of my family and friends. I love my new Dodge Avenger. Jon Fleming, was the best salesperson that I've ever worked with. More
Mr Glenn Rice was a very professional salesman. He was very patient, kind, and a outspoken salesmen. Even though he went passed and beyoned working hours he made sure we were satisfied consumers. We woul very patient, kind, and a outspoken salesmen. Even though he went passed and beyoned working hours he made sure we were satisfied consumers. We would like to praised Mr. Glenn Rice for a job well done. We was very pleased of this young man great work effort. Thank You and keep up the good work !!!!!!!!!!!!!!!! P.S. Communication Skills, Social Skills and using good eye contact, was perfect !!!! More
Customer Service: Rhodney knows how to treat on the customers. He can make customers to like the car and he can explain pretty well about the cars as well. Quality of Work: He helped me out load and u customers. He can make customers to like the car and he can explain pretty well about the cars as well. Quality of Work: He helped me out load and unload stuff form my old car to my new car in the heavy rain. So I can drive home at the same night. He has an exellent friedliness. Over all experience very good. I will recommand other people to him if someone wants to buy a car of my self. More
The staff worked with me on my need to find a vehicle that I could transport my husband in with his whelchair. They were pleasant, courteous, and helpful in every way. that I could transport my husband in with his whelchair. They were pleasant, courteous, and helpful in every way. More
My wife and I have been looking for the right vehicle for us for about 6 months. We had a hard time getting approved at a lot of other dealerships because of our credit. On our visit to Sport Durst we were us for about 6 months. We had a hard time getting approved at a lot of other dealerships because of our credit. On our visit to Sport Durst we were approved for a new vehicle. We had amazing customer service at this dealership. They were very friendly and not pushy. They didn't want us to buy unless we were happy with what we were getting. They listened to what we wanted and made sure we were completely satisfied before we purchased. We will not shop at another dealership. Our next purchase will definitely be at Sport Durst! If you are looking for a great sales team they are the place to go. Our salesman, Bryce Paylor was amazing and we will definitely be repeat buyers with him and this dealership. Thank you Sport Durst. We love our new Jeep. More
Mr. Glenn Rice was customer friendly and has very good people skills. He was honest and took his job very serious. I felt that I could trust what he said. He always wanted to make sure that I was in agre people skills. He was honest and took his job very serious. I felt that I could trust what he said. He always wanted to make sure that I was in agreement with what he was doing. He explained his steps in detail. I would recommend him to my friends and anyone that states that they are looking for a vehicle. I give Mr. Glenn Rice A high rating. More
I went to this dealership with NO expectations at all, I have the worst credit ever, thanks to my ex-husband. I was met outside with friendly faces, very nice employees, and I left with a new car. Everyone have the worst credit ever, thanks to my ex-husband. I was met outside with friendly faces, very nice employees, and I left with a new car. Everyone there made my experience plesant, I didn't feel pressured into anything, the dealership was also very kid friendly. I would definatly recommend it, actually, I already I have, my sister-in-law has already purchased herself a new car. More
I would like to thank Jack Holt for helping me with my purchase. My wife and I arrived at the dealership jack assisted us and made us feel welcomed.Our experience there was awesome, Jack never made us fee purchase. My wife and I arrived at the dealership jack assisted us and made us feel welcomed.Our experience there was awesome, Jack never made us feel like we was rushed in any kind of way he was totally working for us and you really can tell he was sincere. I've never been to a dealership before that you are totally surrounded by good caring people.Jack continued to check on us while we was awaiting for approval and honestly i was so comfortable with the atmosphere I didn't care how long it took I was actually just hanging out! After we closed the deal we met Edgar for delivery and he to was awesome, very informative and made us feel proud of our purchase and also promised to stand behind our purchase if something goes wrong with it. Hats off to Sport Durst, Semper Fidelis!(always faithful) Thanks again, Virgil D. More