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Sport Durst Chrysler Dodge Jeep Ram
Durham, NC
536 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 536 reviews
September 16, 2012
Sport Durst was recommended to me by a relative who purchased a vehicle. I saw those corny commercials and thought "no way." This place looks just like the last dealership where service was horrible. purchased a vehicle. I saw those corny commercials and thought "no way." This place looks just like the last dealership where service was horrible. My assumption was solely based on the commercials. My aunt said it would not be like the same bad experience from the other dealership. I walked onto the Sport Durst lot and was pleasantly greeted by everyone (even salesmen that were helping other customers). So far so good! A nice lady named Carole Henderson approached asking if I needed help. I explained my situation to her and to my surprise she said let's get started finding you a vehicle that meets your needs. I felt at ease talking to Carole and she made me feel very relaxed. She answered any questions, addressed concerns and was extremely honest with me. I found the dealership of my dreams! Carole then introduced me to Rashawn Bass to complete the process of buying my very 1st brand new car. Rashawn was very helpful, knowledgeable and patient with me. I am beyond happy with my experience to Sport Durst! I cried myself to sleep that night because my father would have been so proud of me and my wonderful experience with all the Sport Durst staff!!!! Anyone looking for a reliable car for a great price and most important an overall FANTASTIC experience, then visit Sport Durst!! More
by danesha.pinnix
September 13, 2012
I enjoy my sales reps they were very patient with us and tried to make sure we were in affordable vehicle.Thanks to Travis and Glenn most of all like team effort everyone I feel was acheiving the goal to m tried to make sure we were in affordable vehicle.Thanks to Travis and Glenn most of all like team effort everyone I feel was acheiving the goal to make sure we had what we need to make us happy . More
by nicole.bass.773
Employees Worked With
Glenn Rice
September 13, 2012
I bought a new 2012 Dodge Ram pickup truck on Labor Day weekend 09/02/12. Me and my family went in around 4:00 pm on a Sunday and the dealership worked to make the deal. We pointed out a small cut in the weekend 09/02/12. Me and my family went in around 4:00 pm on a Sunday and the dealership worked to make the deal. We pointed out a small cut in the seat of the truck we were told to bring it back the following weekend for the truck to be detailed and the seat to be fixed. Went back the following Saturday, 09/08/12 and spent four hours at the dearlership. The seat was not fixed, told would be called the next week for an appointment to have the seat looked at be a specialist. A week latter still no phone call about the seat and the detailing job was horrable. They had the truk fir four hours on 09/08/12 did not fix the seat and my 10 year old could have cleaned the car better. On top of that recelved a call from the dealership on 09/12/12 asking my wife when me and her could come back to Durham to resign the contract, they printed in out wrong and the bank would not accept it. They were told they would have to come to us and all of the sudden the bank would take the contract. They did not want to answer any questions about the cut in the seat, nor did they want to address the detailing issues they were simply worried about the contract to get paid. Last complant, was told the truck came with two years of service and mantiance to inculde oil changes and tire rotation on 09/02/12 when we bought, even told they would work out having the service done near my home in Goldsboro,NC. When I went back 09/08/12, asked about it again and was told they would send me the details in the mail, now gettign the run around on that too. Finally, spoke with Edgar on 09/14/12 and gave him my list of issues first of all let me say the man was rude and talked down to me like I was stupid. He told me he did not like the word detail, "Detailing a car is not an accurate term, we provide a courtesy wash and dry of the vechile, we do not buff and polish any of the cars." he told me he had to get all his ducks in a row before dealing with the rip in the seat, and simply said send me pictures and I will call you latter about the matter. He gave no time line, nor idea of when the seat would be repaired. Very disappointed, next call will be the company..... More
by paintjunkie2001
September 12, 2012
Glenn Rice treated us great, He was our sales person at Sport Durst and the whole place was wonderful in makeing us feel welcome and Glenn went above and beyond, he really cared for our needs and making su Sport Durst and the whole place was wonderful in makeing us feel welcome and Glenn went above and beyond, he really cared for our needs and making sure that we got a wonderful car. I will be telling everyone how great they are and sending anyone I know that way. Thank Everyone! More
by kat.shea.5
Employees Worked With
Glenn Rice
September 11, 2012
The sales associates there were very friendly and knowledgeable. They assisted with all my credit needs and found a deal I could afford. I am very happy and will continue to be a customer. I will knowledgeable. They assisted with all my credit needs and found a deal I could afford. I am very happy and will continue to be a customer. I will also recommend this dealership to my friends and family members. More
by maddpull
Employees Worked With
Jon Fleming
September 09, 2012
The people at Sports Durst have been very very helpful and very pleasant to work with during the purchase I made this year. They worked with me to make the best deal possible. and very pleasant to work with during the purchase I made this year. They worked with me to make the best deal possible. More
by Cailean
Employees Worked With
Jon Fleming
September 08, 2012
My fiance and I have worked with sales consultant Rashawn Bass who has demonstrated great interpersonal/costumer service skills. He has a wonderful personality and pleasant demeanor to work with. We apprecia Bass who has demonstrated great interpersonal/costumer service skills. He has a wonderful personality and pleasant demeanor to work with. We appreciate his assistance in the purchasing of a new car the 2012 Dodge Avenger and we will recommend anyone to Rashawn who would like to also purchase a car new/used. We've had a wonderful experience with Rashawn and in the future will come back to your dealership to conduct more business with Rashawn Bass. Thank You!!!! More
by juwan1125
Employees Worked With
Rashawn Bass
September 08, 2012
i give Bryce Paylor & Rashawn Bass a OUTSTANDING rate!!!!! They were so helpful & took there quality time out to make sure that we were satisfied, and content about our purchase. Thankyou guys so mu rate!!!!! They were so helpful & took there quality time out to make sure that we were satisfied, and content about our purchase. Thankyou guys so much for being GREAT sales men!!! More
by johncobb
September 04, 2012
Mr.Fleming made my car buying experience very easy for me.I was a bit picky on what wanted exactly, but he understood completely.He was very helpful finding me a car that fit my needs, and also to my liki me.I was a bit picky on what wanted exactly, but he understood completely.He was very helpful finding me a car that fit my needs, and also to my liking. In the end i was very pleased and satisfied with my purchase.Until next time!!!!!!! More
by Bobby082186
Employees Worked With
Jon Fleming/ Edgar, Jon Fleming
September 03, 2012
My visit to Sports Durst was an awesome experience. They are extremely organized and provided superb service. Donald McClam was very helpful in getting me the vehicle and deal that was best for me....I was are extremely organized and provided superb service. Donald McClam was very helpful in getting me the vehicle and deal that was best for me....I was very happy and satisfied with my Dodge avenger. The best part was while waiting, they provided us with a small snack (hotdogs, chips and a drink for free)...Edgar was awesome. He helped to set up my Bluetooth in my vehicle (love it). I will definitely be back when I get ready for my new vehicle! thanks Donald and Edgar!!!!! More
by pm3arley
Employees Worked With
Donald McClam, Edgar, Donald McClam
