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Sport Durst Chrysler Dodge Jeep Ram
Durham, NC
534 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 534 reviews
September 13, 2012
I bought a new 2012 Dodge Ram pickup truck on Labor Day weekend 09/02/12. Me and my family went in around 4:00 pm on a Sunday and the dealership worked to make the deal. We pointed out a small cut in the weekend 09/02/12. Me and my family went in around 4:00 pm on a Sunday and the dealership worked to make the deal. We pointed out a small cut in the seat of the truck we were told to bring it back the following weekend for the truck to be detailed and the seat to be fixed. Went back the following Saturday, 09/08/12 and spent four hours at the dearlership. The seat was not fixed, told would be called the next week for an appointment to have the seat looked at be a specialist. A week latter still no phone call about the seat and the detailing job was horrable. They had the truk fir four hours on 09/08/12 did not fix the seat and my 10 year old could have cleaned the car better. On top of that recelved a call from the dealership on 09/12/12 asking my wife when me and her could come back to Durham to resign the contract, they printed in out wrong and the bank would not accept it. They were told they would have to come to us and all of the sudden the bank would take the contract. They did not want to answer any questions about the cut in the seat, nor did they want to address the detailing issues they were simply worried about the contract to get paid. Last complant, was told the truck came with two years of service and mantiance to inculde oil changes and tire rotation on 09/02/12 when we bought, even told they would work out having the service done near my home in Goldsboro,NC. When I went back 09/08/12, asked about it again and was told they would send me the details in the mail, now gettign the run around on that too. Finally, spoke with Edgar on 09/14/12 and gave him my list of issues first of all let me say the man was rude and talked down to me like I was stupid. He told me he did not like the word detail, "Detailing a car is not an accurate term, we provide a courtesy wash and dry of the vechile, we do not buff and polish any of the cars." he told me he had to get all his ducks in a row before dealing with the rip in the seat, and simply said send me pictures and I will call you latter about the matter. He gave no time line, nor idea of when the seat would be repaired. Very disappointed, next call will be the company..... More
by paintjunkie2001
September 12, 2012
Glenn Rice treated us great, He was our sales person at Sport Durst and the whole place was wonderful in makeing us feel welcome and Glenn went above and beyond, he really cared for our needs and making su Sport Durst and the whole place was wonderful in makeing us feel welcome and Glenn went above and beyond, he really cared for our needs and making sure that we got a wonderful car. I will be telling everyone how great they are and sending anyone I know that way. Thank Everyone! More
by kat.shea.5
Employees Worked With
Glenn Rice
September 11, 2012
The sales associates there were very friendly and knowledgeable. They assisted with all my credit needs and found a deal I could afford. I am very happy and will continue to be a customer. I will knowledgeable. They assisted with all my credit needs and found a deal I could afford. I am very happy and will continue to be a customer. I will also recommend this dealership to my friends and family members. More
by maddpull
Employees Worked With
Jon Fleming
September 09, 2012
The people at Sports Durst have been very very helpful and very pleasant to work with during the purchase I made this year. They worked with me to make the best deal possible. and very pleasant to work with during the purchase I made this year. They worked with me to make the best deal possible. More
by Cailean
Employees Worked With
Jon Fleming
September 08, 2012
My fiance and I have worked with sales consultant Rashawn Bass who has demonstrated great interpersonal/costumer service skills. He has a wonderful personality and pleasant demeanor to work with. We apprecia Bass who has demonstrated great interpersonal/costumer service skills. He has a wonderful personality and pleasant demeanor to work with. We appreciate his assistance in the purchasing of a new car the 2012 Dodge Avenger and we will recommend anyone to Rashawn who would like to also purchase a car new/used. We've had a wonderful experience with Rashawn and in the future will come back to your dealership to conduct more business with Rashawn Bass. Thank You!!!! More
by juwan1125
Employees Worked With
Rashawn Bass
September 08, 2012
i give Bryce Paylor & Rashawn Bass a OUTSTANDING rate!!!!! They were so helpful & took there quality time out to make sure that we were satisfied, and content about our purchase. Thankyou guys so mu rate!!!!! They were so helpful & took there quality time out to make sure that we were satisfied, and content about our purchase. Thankyou guys so much for being GREAT sales men!!! More
by johncobb
September 04, 2012
Mr.Fleming made my car buying experience very easy for me.I was a bit picky on what wanted exactly, but he understood completely.He was very helpful finding me a car that fit my needs, and also to my liki me.I was a bit picky on what wanted exactly, but he understood completely.He was very helpful finding me a car that fit my needs, and also to my liking. In the end i was very pleased and satisfied with my purchase.Until next time!!!!!!! More
by Bobby082186
Employees Worked With
Jon Fleming/ Edgar, Jon Fleming
September 03, 2012
My visit to Sports Durst was an awesome experience. They are extremely organized and provided superb service. Donald McClam was very helpful in getting me the vehicle and deal that was best for me....I was are extremely organized and provided superb service. Donald McClam was very helpful in getting me the vehicle and deal that was best for me....I was very happy and satisfied with my Dodge avenger. The best part was while waiting, they provided us with a small snack (hotdogs, chips and a drink for free)...Edgar was awesome. He helped to set up my Bluetooth in my vehicle (love it). I will definitely be back when I get ready for my new vehicle! thanks Donald and Edgar!!!!! More
by pm3arley
Employees Worked With
Donald McClam, Edgar, Donald McClam
September 02, 2012
Jack helped my husband and i buy a jeep wrangler. He was very knowledgeable about jeeps and answered all our questions. Edgar was very helpful and friendly. We had a great experience and love our new jeep. very knowledgeable about jeeps and answered all our questions. Edgar was very helpful and friendly. We had a great experience and love our new jeep. More
by corky11723
Employees Worked With
Jack Holt
September 01, 2012
I am definitely what you would call a difficult customer. I had been thinking of purchasing a BMW. My husband and I visited Performance BMW and once greeted by the salesman I simply asked him with all the ot I had been thinking of purchasing a BMW. My husband and I visited Performance BMW and once greeted by the salesman I simply asked him with all the other options available why should I buy a BMW. He was attentive, answered my questions & even made a pitch for my business. A couple of weeks later I received a letter from Sports Durst. Upon entering the building Glenn greeted us with a handshake. While talking with Glenn I immediately let him know that I no longer liked the car I was driving. I needed something more cost efficient & I actually wanted a lower car payment while trading a vehicle that was not paid for. Everyone we saw acknowledged our presence. While on the way to the concession stand a few buildings away I began to think why am I here I want a BMW. My final thought was when I get back I'm going to leave. We were continually greeted by everyone on each lot. That made the difference. When I returned it all happened so fast. Glenn showed me a vehicle that I fell in love with, I made the purchase, rang the gong and was welcomed to the Sports Durst Family. The customer service was exceptional, the constant attention made the experience very personal and I actually felt like I was with family. The next day we met with Edgar even with concession available my daughter wanted chocolate and Edgar gave her a dollar. While there Ken Nichols arrived and my daughters wanted his autograph. He was more than willing to meet their request and even showed them his bird. The entire team was professional, courteous, & prompt. More
by prob221
Employees Worked With
Glenn Rice
