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Sport Durst Chrysler Dodge Jeep Ram

Durham, NC

3.5
534 Reviews

4513 Durham-Chapel Hill Boulevard

Durham, NC

27707

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Showing 534 reviews

October 10, 2012

Jon Fleming was our salesperson. He introduced himself as we were walking up to the showroom and asked if he could help us. This was around 10:30 am. He was not pushy (as some I have dealt with at other More

by gentryfamily3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Fleming, Scott Hooper
Oct 11, 2012 -

Sport Durst Chrysler Dodge Jeep Ram responded

Welcome to the Sport Durst family! We are floored by your compliments of our staff. Jon and Scott will be grateful that you appreciated their customer service efforts. It's awesome Jon checked in with you throughout the day when you were working with other staff members. We're thankful Rashawn was able to help your husband get something to eat and keep his sugar up as well. Our goal is always to go above and beyond for our customers, thank you for recognizing our staff. Please contact us if you have any questions or concerns with your Dodge Ram, we're happy to have you in the Sport Durst family. Please follow us on Twitter and Facebook for all our special offers also. Thanks again. -Sport Durst Automotive Group

October 10, 2012

I was wary about going to a dealership as opposed to certain "no-haggle" car lots, so I wouldn't have to deal with negotiating a price and possibly falling prey to stereotypically aggressive salespeople More

by KK66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hooper
Oct 11, 2012 -

Sport Durst Chrysler Dodge Jeep Ram responded

Your review of De'Angelo is greatly appreciated. We love that he was immediately able to put you at ease with his sincere, friendly personality. At Sport Durst, we understand the car buying process can be stressful, but we are committed to keeping it fun and easy with absolutely no pressure to buy. We believe each customer deserves as much time as they need to make the right decision, regardless if it take days. It's awesome that you received adequate time from De'Angelo. We're glad your husband was able to come in later and test drive the vehicles as well. We always want every customer to be confident in their purchase, it's wonderful you love your new Jeep. Congratulations and happy driving! We look forward to working with you and your husband again. Be sure to follow us on Twitter and Facebook to stay current with all Sport Durst's specials, including maintenance deals and other promotions. -Sport Durst Automotive Group

October 10, 2012

Travis Riddick was the first person to greet us. I was very undecided and he was very patient with me and explained things thoroughly. He worked very hard to help me choose the right car and worked even h More

by Luvtigress25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hooper
Oct 11, 2012 -

Sport Durst Chrysler Dodge Jeep Ram responded

We appreciate your business and feedback. At Sport Durst, we understand the car buying process requires patience. That's why we want our customers to feel comfortable asking us as many questions as they need. We're ecstatic Travis was patient with you and fought to get you the price you wanted. Scott will be thankful for your great review of his services also. We love that Rashawn did not rush through the process too. He will be happy you appreciated his customer service skills. On behalf of the entire Sport Durst staff, thank your for taking the time to let us know how we're doing. We look forward to working with you again. Don't forget to find us on Facebook and Twitter for exclusive offers only available to our "likers" and followers. -Sport Durst Automotive Group

October 09, 2012

Glenn Rice was extremely helpful as a salesman, going above and beyond the call of duty in every way possible. I will recommend him to everyone I know! Elizabeth was very helpful with showing me the diff More

by jadee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ELIZABETH, Scott Hooper, Glenn Rice
Oct 09, 2012 -

Sport Durst Chrysler Dodge Jeep Ram responded

On behalf of the entire Sport Durst staff thank you for your review. We always love to hear from our customers! It's wonderful that you felt Glenn went "above and beyond" for you. He is a perfect example of what our staff strives to be for each customer. Elizabeth is also grateful for your review of her services. If you need anything with your new vehicle please contact Glenn, Elizabeth or any of our staff. Welcome to the Sport Durst family! Check us out on Twitter and Facebook for exclusive online offers, maintenance specials and promotions. -Sport Durst Automotive Group

October 07, 2012

DONALD MCCLAM IS A GREAT PROFESSIONAL AND VERY FRIENDLY SALES REPRESENTIVE RASHAWN BASS AND SCOTT HOOPER ASSISTED ME IN ALL THE THINGS I NEEDED I WOULD DEFFINATLY RECOMMEND THEM TO EVERYONE I KNOW...... More

by DOMINICANYORKRICAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald McClam, Scott Hooper
Oct 08, 2012 -

Sport Durst Chrysler Dodge Jeep Ram responded

Thank you for taking the time to give us feedback. It's awesome Donald, Rashawn and Scott left such great impressions on you. They will all appreciate your recommendations and kind words. Please know that our staff and service department is here for you even after you drive away in your new vehicle. Our staff is always available to help our valued customers! Thanks again for your great review. Be sure to find us on Twitter and Facebook to stay current with all our maintenance offers and specials also. -Sport Durst Automotive Group

October 05, 2012

i rated sports durst for thier excellent customer service skills and i especially appreciated Jon Fleming for his patience and time he took to answer all my questions. i also had a very good experience with More

by pamela eurquhart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Fleming
Oct 05, 2012 -

Sport Durst Chrysler Dodge Jeep Ram responded

Thank you for choosing Sport Durst! We're ecstatic that you appreciated our staff's customer service skills. Jon will be happy to hear you thought he was patient and knowledgeable, he is a great addition to our team. Rashawn will also be grateful for your awesome feedback. If you have any questions or concerns about your new vehicle please do not hesitate to reach out to the Sport Durst staff. Our service department is always available to help our valued customers. Thanks again for your business, we look forward to helping you in the future. Please check us out on Twitter and Facebook to stay current with all our fun promotions and exclusive online offers also. -Sport Durst Automotive Group

October 04, 2012

My wife and I came to sport durst to trade in a vehicle on a newer vehile with a little more size to it, and we were greeted at pull-up and just was assisted to our satisfaction all the way through. We nev More

by laneyboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
william mills, elizabeth parson
Oct 04, 2012 -

Sport Durst Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We are happy that you never felt pressured, but knew our knowledgeable staff was there to help you through the process. It's unfortunate that you felt you did not receive the best possible deal in terms of your car payment however. We encourage you to reach out to our staff to further discuss your payment, we never want any valued customer to have any doubts about their new vehicle. We appreciate the positive rating and hope to hear from you soon. Our team is always here for our valued customer and looks forward to working with you again. Thank you for choosing Sport Durst. -Sport Durst Automotive Group

October 04, 2012

I can't begin to express how we apppreciate the friendly and couteous service from Travis Riddick, Scott Hooper, and Rashawn Boss. When we drove up on Sports Durst yard we where greeted by Travis Riddick More

by plancaster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hooper
Oct 04, 2012 -

Sport Durst Chrysler Dodge Jeep Ram responded

We appreciate your business! We are thankful Travis, Scott and Rashawn provided you with friendly and courteous service. They are great examples of what the Sport Durst staff strives to be. It's awesome that the rain didn't stop Travis from giving you his undivided attention. Our staff is lucky to have positive customers like you! We are grateful for your business and to have you in the Sport Durst family. Please reach out to us if you have any questions or concerns regarding your new vehicle. We are here for you even after you drive off the lot. Thanks again for letting us know about the great service our team members provided. Be sure to find us on Facebook and Twitter to take advantage of all our specials offers including maintenance deals. -Sport Durst Automotive Group

October 02, 2012

I want to thank the team at Sport Durst for making my dream come true!! I never owned a brand new car. Now i am a New Car owner!!!! The guys were so pleasant and patient with me.It was a great experience More

by terrie002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hooper
Oct 03, 2012 -

Sport Durst Chrysler Dodge Jeep Ram responded

We love that we helped make your dreams come true! Thank you for choosing Sport Durst and traveling from Wilmington. Our dealership believes every customer deserves an amazing new car. We are happy that Travis, Scott and Rashawn provided you with excellent service and made you a new car owner. We absolutely love to hear from our customers, thank you for taking the time to write this great review of our staff. Please do not hesitate to contact us if you have any questions about your new car. We're always here for our valued customers. Check us out on Facebook and Twitter to take part in fun Sport Durst promotions and deals including maintenance offers. Welcome to the Sport Durst family! -Sport Durst Automotive Group

October 01, 2012

Bryce, Donald, Rashawn and jeff were all great! I rated them all fives because they showed great customer service and they always made me feel like my decision was the one that mattered. More

by rtrice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald McClam
Oct 01, 2012 -

Sport Durst Chrysler Dodge Jeep Ram responded

Thank you for the 5 star rating! We love to hear that you felt like your needs mattered with our staff. Our customers are always our number one priority. Bryce, Donald and Rashawn will be happy to hear you enjoyed working with them. Feel free to contact them or any other Sport Durst team member if you need anything with your vehicle. We're here to help! Thanks again for your positive review, we look forward to working with you again. Please follow us on Twitter and Facebook to stay current with all our special offers. -Sport Durst Automotive Group

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