Sport Durst Chrysler Dodge Jeep Ram
Durham, NC
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They worked hard to provide all the detailed information that I ask. They spoke friendly and are easy to get along with. This is the first time for me to buy a vehicle, so I know little about this process. that I ask. They spoke friendly and are easy to get along with. This is the first time for me to buy a vehicle, so I know little about this process. However, they helped me with the paper works, insurance and the payment, as a result I finished all the steps within 1,5 hours. Their service is great! More
My experience at the dealership was very outstanding everyone there was very polite and my sale agent use his money gotten myself and 2 daughters drinks and snacks from the vending machine. I would rec everyone there was very polite and my sale agent use his money gotten myself and 2 daughters drinks and snacks from the vending machine. I would recommend this dealership to anyone cause i came in there with know car and drove away with a car. Im all smiles now Thank YOU More
I had a great experience at sport durst! Louis Richards is the best salesman i have ever encountered! He is very professional, kind, and sweet. He went out his way to make sure i was happy. I never thought is the best salesman i have ever encountered! He is very professional, kind, and sweet. He went out his way to make sure i was happy. I never thought i would be able to own a brand new car, but he made it happen. He's the best! Scott and Kim also worked very hard to get financing for me, so that i could get a new car. And last but not least, Rashawn Bass was awesome he explained my road side assistance to me he set up my first oil change as well as gave me a free bag! He was very professional and made me feel very comfortable. These guys all are great, and i appreciate everything they did for me. More
Overall, the staff we worked with were friendly and eager Overall, the staff we worked with were friendly and eager to help, and I feel we bought a great car at a good price. I greatly appreciated worki Overall, the staff we worked with were friendly and eager to help, and I feel we bought a great car at a good price. I greatly appreciated working with Don McClam who was knowledgeable and made the negotiating part of the buying experience pleasant. Brandy Ranes also provided excellent service and was enthusiastic about helping us during the delivery phase. However, we did encounter a few "rough spots" in purchasing our new vehicle. For example, the entire buying process seemed longer than I've ever encountered. For example, on the night we purchased the car, a man took it to fill it with gas and was gone for about 30 minutes. On the day I took delivery, I had to wait 3 hours before I could meet with the Asst. Delivery Coordinator to check out. In addition, we were not told that my wife had to appear at the dealership to co-sign the title of the car we were trading in which required her to make an extra trip. Thus, I wish there had been a tighter checklist to cut out some of the delays. More
My daughter and I had a great experience there starting with Jon Fleming came out of nowhere right on time. Letting us know that he would be glad to help us with buying a brand new wrangler and that's exa with Jon Fleming came out of nowhere right on time. Letting us know that he would be glad to help us with buying a brand new wrangler and that's exactly what he did. He was very nice friendly made us feel right at home everyone one did I might add. Thanks Jon Fleming Then we met Scott hooper which help us with Top Notch Financing he was also very nice and friendly and dose Is job very well. Thanks Scott Hooper Last but not lease we met Rashawn Bass which was wonderful pleasant person and help us with our delivery package and bless us with a nice gift bag Thanks Rashawn Bass From Cheryl Stewart Johndese Morgan More
The people at sport durst really did a great job at getting me in a car they went through every option and did everything possible to make sure i was satisfied with the sale i would definitley recomme getting me in a car they went through every option and did everything possible to make sure i was satisfied with the sale i would definitley recommend any one who was looking to buy a car to come to sport durst because im sure they will get the same quality in a sale that i did. More
I filled out an online credit application on Sunday February 17th. I received a response within 2 minutes from Michelle Murphy. We emailed back and forth a couple of times that evening to ensure of a g February 17th. I received a response within 2 minutes from Michelle Murphy. We emailed back and forth a couple of times that evening to ensure of a great time for someone to follow up with me. This was very impressive to me the quick response and also with it being on a Sunday evening . Monday February 18th I recieved a phone call by 9:30am from Andera Harris. Andera called to schedule an appointment for me to come in and let me know that I have been approved and what items I needed to bring with me to my appointment. When I hung up the phone with Andera, I had a follow up email of our coverstation, items to bring and directions to the dealership. I went to the dealership on Wednesday at 5:45pm for my appointment. I was greeted warmly and felt like I was in good hands. This feeling changed quickly over the next 24 hours. My salesman said that he would call me by 11am the next day. I did not hear anything by 11am and was unable to reach him on the phone. I drove to the dealership and saw my salesman, at that time I learned that my salesman passed me off to another salesman. My intial salesman passed me off to another salesman when he found out that I had to purchase a used car instead of a new car. This did not sit well with me at all, I express this to my new salesman Clayon Foster. Mr. Foster sincerly apologize for what happen. Mr. Foster ask if he may be given a chance to right this wrong, he also said I understand that if you do walk away also but I would really like a chance to rectify this situation. I gave Mr. Foster a chance to fix this situation. Mr. Foster got with Emmet Minor, Scott Hooper and Rashawn Bass. All of the gentlemen named went above and beyond to fix this situation and got me into a brand new 2013 Dodge Avenger. I would highly recommend this dealership to anyone looking for a vehicle. I hope that this honest review will catch the attention of all. As being in sales for 10 years and a Division Sales Manger and, I understand that bad things do happen but what's important is what a dealership would do to make a wrong situation right and Sports Durst has it figured out..... More
I liked that when i frist called sprots durst and the telephone rep was trying help me find what i need. The customer service was a pluse i was greated as soon as i hit the door.Then i was introduce to B telephone rep was trying help me find what i need. The customer service was a pluse i was greated as soon as i hit the door.Then i was introduce to Bryce Paylor who quickly begain to find out what i need. He was grate at trying to find a vehicle that meet my family needs. He was a plus in finding a car that fit me and my family good on gas not to big. Then he worked on finding a price that was in my buget. He hit it close Bryce Was the perfect salesman for me and my family. Then once he gave us the thumbs up my kids and i was excited that sport durst found our family a car. Then we meet Scott Hooper who handled all my paperwork and go me a lender worked guickly toet mewhat i wanted they were real friendly family like with one another.Brany Banes showed me all parts to my car how to workevery button and switch. She even gave me important info about my road side assiatance and tire service. This was one of the best car buying experience i had. Thank you Tammy Outlaw new owner of Dodge Journey More
I had heard good things from previous friends that were able to get a car through circumstances that normally a dealership would not approve a purchase from. I tried two dealerships at teh same time while able to get a car through circumstances that normally a dealership would not approve a purchase from. I tried two dealerships at teh same time while looking for my new car and Sport Durst was the ONLY dealership that said yes we can help you. The went above expectations in getting my business with fair pricing and great customer service. De'Angelo Smith-Murrell greeted me as I was walking in the door on my first visit and gave me tips to improve my chances on getting a car. And when I returned few months later every thing he said came to past! It was a pleasure having him as my sales person. Scott Hooper was very friendly and funny guy that made the process of financing go smoothly and help me understand my terms. Finally I had the pleasure of meeting Rashawn Bass and Brandy Ranes. Both were a delight. Brandy however spent most her time with me in the delivery process and made sure I understood the features of my new car and how to use them. I will be recommending my friends and to Sports Durst! More
Now days you never here about the good things people do and so I would like to take this time and let Sport Durst Automotive Group why I am so VERY PLEASE AND EXCITED about my recent visit to their dealers and so I would like to take this time and let Sport Durst Automotive Group why I am so VERY PLEASE AND EXCITED about my recent visit to their dealership. 1. I was greeted at the front door by your salesman Joh Fleming, he was very polite, friendly and professional. He stated he needed to gather a little information from me and after that, he showed me around the lot and gave me information on the different automobles I was interested in. He explained the pros and cons, where actually there were no cons in regards to any of the automobles. He explained to me about gas milages, my concern about tire sizes and safety isues. After i made my decision, Jon took me back inside got the keys to my now new 2013 Dodge Avenger for a test drive and he also explain to me about all the different features and extras that are included with the car. After the test drive while I waited for the paperwork to be processed, Jon made sure that I was comfortable and relaxed. After all the credit check and finance work up was completed, Jon gave me to good news that I was approved and that I would be driving home my new car. I thought I was dreaming and even pinched myself to check. I have never owned a brand new never driven before car in my life. I didn't even think that I was going to be approved let alone leave with a beautiful car. I most definitely be refering all my friends and associates to visit Sport Durst Automotive Group for their next new or used car and when I'm ready for my next car, I will be returning to do business with your company again. when i would watch your comericals at work, I would say, yea sure you can get a car with no money down, thats if you have "A1" credit, but your comerical proved me wrong. You really can get a new car with no money down and I would like to take this opportunity to say THANK YOU again. VERY HAPPY AND SATISFIED CUSTOMER KIM R. DAVIS More