Sport Durst Chrysler Dodge Jeep Ram

Not Good My Tundra lease was set to expire so I came to buy a Jeep Wrangler Unlimited. The entire transaction went very well up until the paperwork. I am a Flo My Tundra lease was set to expire so I came to buy a Jeep Wrangler Unlimited. The entire transaction went very well up until the paperwork. I am a Florida resident leasing a car from a NC dealership. They could not figure out how to title and register the car in FL. So the decide to title and register the car in NC using the address of the campground we are staying at. Technically my car is not legal to drive as I don't have NC auto insurance, nor am I a NC resident. So now I have to wait for NC to create a title and send it to my leasing bank. Then I have to title the car in FL. Costing me more money. In the mean time Sport Durst does not return phone calls and so far today, not answering the phone. The limited conversations we have had with them, they keep telling us to get the MCO from the bank and the bank tells us to get from the dealer. Bottom line, Sport Durst screwed up. According to FL DMV Sport Durst should have no problem submitting the MCO for title to FL but they didn't. Sport Durst NEVER should have registered the car in NC. They actually did it illegally because we don't have NC insurance, no NC drivers license and we are not NC residents. They knew this from the beginning and pushed us to do this anyway. Stay away from this dealer. I also want to add this, my wife called the other day, got the operator, the operator transferred my wife to Sport Durst Jeep, person answers the phone not identifying themselves. My wife asks "who's this" employee responds "who's this? You called me". Wife explains she was transferred. Employee says "well, what do you want?" I'll let you the reader decide if this was rude or not. More

New Car Purchase Our visit(s) to Sport Durst to discuss purchasing a new vehicle went very well and we were always greeted promptly and courteously by the sales staff. Our visit(s) to Sport Durst to discuss purchasing a new vehicle went very well and we were always greeted promptly and courteously by the sales staff. Ron Guerrero, our designated salesperson was engaging, personable, and a gentleman throughout the process. Dennis Koballa, who also helped us was also terrific. This was absolutely the best car buying experience we have ever had from top to bottom. We will certainly recommend this dealership for the purchase of a new automobile in the future. More

Great Customer Service - Thanks Jon Fleming Kudos to Jon Fleming on outstanding Customer Service. This was our second purchase from Jon, with this past sale being a new 2017 Grand Cherokee Jeep. Kudos to Jon Fleming on outstanding Customer Service. This was our second purchase from Jon, with this past sale being a new 2017 Grand Cherokee Jeep. Everyone at Sport Durst made us feel welcomed and comfortable during our buying process. Thank you Jon for going above and beyond with your down to earth, non pushy sales talk, which we prefer and appreciate. We would give you ten stars if there were ten showing for overall rating!!! More

New Car Purchase The visit to the dealership was great! Donald McClam was the best. I absolutely love my new car! I would recommend my friends and family to purchase a The visit to the dealership was great! Donald McClam was the best. I absolutely love my new car! I would recommend my friends and family to purchase a vehicle from this dealership. More

Very dishonest people I went in to purchase a vehicle and had really bad credit. They offered me a vehicle that I could finance. The only one I qualified for and the sales I went in to purchase a vehicle and had really bad credit. They offered me a vehicle that I could finance. The only one I qualified for and the sales manager said ok we can get you in the car. During signing papers they requested money down in order to complete sale. I left and called the next day and told them I could put down $500. The finance manager said yes come on in and we can seal the deal. Again, was in the middle of signing papers and got down to the last one, the contract. My payments were $50 more a month than I was promised!!! I left and next day wrote the CEO, Ken Nichols and he said letme see what is going on and I will get back to you. Not a word, and I keep getting emails from them and I reply to them. Once I say something about being lied to, I never hear anything back! Don't trust these people!! They are very nice and helpful acting at first, then take advantage of you, especially when they think you are desperate to get into a vehicle! More

New Car Recently bought a new car and exchanged it a few days later for a Chrysler 200. He gave me excellent customer service. He showed me how everything wor Recently bought a new car and exchanged it a few days later for a Chrysler 200. He gave me excellent customer service. He showed me how everything works in the car and helped me connect my phone to the car and satellite radio. I highly recommend anyone to come here and buy a car. Great Job! More

Having Jeep serviced was a positive experience. Accessing an appointment was great. Delayed by a storm, I was courteously received by the service advisor. Refreshments were graciously offered. Altho Accessing an appointment was great. Delayed by a storm, I was courteously received by the service advisor. Refreshments were graciously offered. Although my Jeep was scheduled for an oil change, the service advisor suggested that the recall service be done. Services were completed in a timely manner. More

Great buying experience. Mr. Percy Hinton was my sales representing, he was very knowledgeable, helpful and I felt very comfortable working with him, the process went very Mr. Percy Hinton was my sales representing, he was very knowledgeable, helpful and I felt very comfortable working with him, the process went very smooth. More

Jeep Patriot purchase Ron Guerrero was extremely helpful and went above and beyond to get me the best deal for my situation. His customer service was excellent, and I am hi Ron Guerrero was extremely helpful and went above and beyond to get me the best deal for my situation. His customer service was excellent, and I am highly satisfied with my experience buying my new car. I love my new Jeep Patriot, and am looking forward to being able to get my new car serviced at the dealership. More