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Sport Durst Chrysler Dodge Jeep Ram

Durham, NC

3.3
536 Reviews

4513 Durham-Chapel Hill Boulevard

Durham, NC

27707

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Showing 536 reviews

May 29, 2013

This was my first time buying a brand new car and I had an appointment with another dealer who left because I was a few minutes late. I was then given the opportunity to work with Rashawn Bass and he was e More

by DalilaManson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 30, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

It is unfortunate poor customer service led you to our dealership but we are extremely grateful for your business! All of us here at Sport Durst are passionate about what we do and the service we provide. Thank you for taking the time to notice those efforts and share your experience with us! We will be sure to pass along your kind words to those whom were mentioned. Until we have the pleasure of working with you again, be sure to like and follow us on Facebook and Twitter. There you'll find dealership updates, service specials and more! Take care, Sport Durst Automotive Group

May 28, 2013

After working, I arrived at Sport Durst late and they did not complain about the fact, it caused them to have to work after hours. I was treated with the up most respect. I was given a good price for my new More

by DJett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mesha Hawkins, Glenn Rice
May 29, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

Denise - we are here to serve you! Our customers are our number one priority and we are devoted to providing quality customer service. Oue team is encouraged by your kind words and we are thankful to hear you received the service you deserve. All of us look forward to fulfilling your future automotive needs and working with anyone you may send our way. Don't forget to take advantage of the service specials and dealership updates we post on our Facebook and Twitter pages! Thank you, Sport Durst Automotive Group

May 24, 2013

This was my first time buying a car, and Bryce was so nice and helpful he found me the car that I wanted at the price that I needed. Even the man that I spoke with from the finance department was friendl More

by lacoop16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 28, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are honored to be a part of your first car-buying experience. We appreciate this great feedback and 5-star rating. We look forward to working with you again when the time comes to service your new car. In addition, be sure to visit us on Facebook and Twitter to receive access to exclusive service specials and dealership updates! Take care and drive safely, Sport Durst Automotive Group

May 19, 2013

These two saleman were outstanding, very very informative and knowledgeable at their craft. They went out of their way to make it pleasant for you to decide to purchase the car that you wanted. More

by 1933
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Rice/TonyPeele, Glenn Rice
May 20, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

Thank you so much for you kind words and support. I will pass your praise along to Tony and Glenn. If there is anything else we can do for you, please do not hesitate in letting us know. Thanks again, and we hope to see you soon! Don't forget to check us out on Facebook and Twitter for exclusive offers from the dealership. Best regards, Sport Durst Automotive Group

May 14, 2013

I was sold a previously wrecked 2011 Hyundai sonata. My body shop explained to me that my preowned certified vehicle had in fact been damaged and repaired with bondo. There was no accident in the history More

by ChristinaToler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
May 22, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

Christina, I regret to hear of your negative experience at our dealership. Our top priority is delivering 100% customer satisfaction in all areas of our dealership; however, it is clear that was not the case on your recent visits to Sport Durst. I'd like to extend my sincerest apologies that you left our dealership with disapproval overshadowing your experience. We take pride in the vehicles we have to offer our customers, well-equipped with multiple-point inspections and car history reports. I assure you it was not our intent to deceive you. I would greatly appreciate the chance to speak with you regarding this matter so that we may be able to work towards a resolution. Please contact me at your earliest convenience. Sincerely, James Plessinger, james@sportdurst.com, 919.533.5884

May 11, 2013

Bruce helped us from the moment we pulled up. He's good guy, by no means overbearing throughout the process. He listened to what we were looking for and did his best to meet our needs. Only reason's More

by tayl108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hooper
May 13, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us this feedback. We are constantly looking for ways to improve our dealership. Feedback from our customers, both positive and negative, is exceptionally helpful. We are dedicated to customer service and total client satisfaction. I'm glad to hear the staff was friendly and helpful and that they contributed to your experience at our dealership. However, we sincerely apologize for any miscommunication regarding your loan length and pricing. Our intent is to make all aspects of the purchasing-process, from our Sales Team to our Finance Team, as smooth as possible and it seems as though that was not the case with your most recent experience. We will definitely take your feedback into consideration. In the meantime, be sure to like and follow us on Facebook and Twitter for exclusive service specials. We look forward to the opportunity to redeeming ourselves when the time comes to service your new vehicle! Best regards, Sport Durst Automotive Group

May 04, 2013

Excellent service.Donald Mcclam and Bruce Bright did a fine Job. RASHAWN BASS. BRUCE BRIGHT AND DONALD MCCLAM all deserve 5 stars. I'm very happy with my choice. More

by Charmaine Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rashawn Bass Donald Mcclam Bruce Bright, Donald McClam
May 06, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

Charmaine, thank you for this 5-star rating! We appreciate your great feedback as well as your business. We look forward to fulfilling all of your future automotive needs. If you have access to Facebook and Twitter, be sure to like and follow us! We offer exclusive deals to our fans. Happy driving! Sport Durst Automotive Group

May 01, 2013

Great service from the time I walked into the door up to the time of purchase and leaving with my brand new car. I would highly recommend this dealership. More

by rayvelette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hooper
May 01, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

Thank you for your recommendations! We anticipate meeting any new friends you send our way. Until we have the pleasure of working with you again, be sure to like and follow us on Facebook and Twitter. We offer service discounts, dealership updates, new releases and more! Thanks again, Sport Durst Automotive Group

April 30, 2013

Overall the sales experience was great as the Sales Consultant was very knowledgeable, the Finance Manager did an excellent job with the rates, and your Delivery Manager was great. The only problem I h More

by SVJ112016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hooper, Glenn Rice
May 01, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us. We constantly strive for 100% customer satisfaction and it seems our dealership has fallen short of that goal in some areas. We are just as excited about your new car-purchase as you are. I apologize the car was not delivered in pristine condition! Please contact me at your earliest convenience so that we may be able to fix this situation. Sincerely, James Plessinger, james@sportdurst.com 919.533.5884

April 30, 2013

Certainly the Best Experience. I am very, very satisfied. Glenn Rice is a great salesman he really assisted me in my decision making. Scott Hooper is a trooper he did a great job, and Rashawn certainly made More

by KWhite6100
Customer Service
Recommend Dealer
Yes
Employees Worked With
Scott Hooper, Glenn Rice
May 01, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

Wow, what an encouraging review to read! We are honored to hear that of all of your car-purchasing experiences ours was the best. Our Team will certainly appreciate this great feedback. We look forward to working with you again when the time comes to service your vehicle! Be sure to take advantage of the service specials and discounts we offer on our Facebook and Twitter pages by liking and following us! Best regards, Sport Durst Automotive Group

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