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Sport Durst Chrysler Dodge Jeep Ram

Durham, NC

3.5
534 Reviews

4513 Durham-Chapel Hill Boulevard

Durham, NC

27707

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Showing 534 reviews

July 05, 2013

From the moment I walked in Glenn Rice took care of me. I came without my husband and never once felt pushed or bullied into purchasing something that I didn't want or couldn't afford. The BEST car buying More

by jkincy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Rice, Glenn Rice
Jul 08, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

Above all else, our customers are our number one priority. We aren't happy unless you are! It is important you feel comfortable with your purchase and all questions or concerns you may have are addressed. It sounds like Glenn really made an effort to make sure you were comfortable and excited about your new car! We will be sure to pass along your praises. Until we may have the pleasure of working again with you in the future, please like and follow us on Facebook and Twitter! Thank you and take care, Sport Durst Automotive Group

July 03, 2013

Well our wait time was more than expected getting the car but overall it was for a good reason so thing could be 100% correct. More

by Candyk9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 08, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

Our staff is committed to delivering excellent customer service and making your car-shopping experience run as quickly and smoothly as possible. We value you as a customer and your time spent at our dealership, we apologize for any inconveniences we may have caused you with a longer wait-time. Thank you for choosing Sport Durst and enjoy your new car. If there are any other issues or you need anything at all, please do not hesitate to contact us. Sincerely, Sport Durst Automotive Group

July 02, 2013

I was looking to eventually trade in my small SUV. My husband stopped in to this dealership just to see if they could possibly trade my vehicle without too much difference in the payment. We had been to More

by solanda5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 02, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

It was a pleasure to read about your second experience at Sport Durst. Congratulations on your trade-in and thank you for allowing us the opportunity to accommodate you! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and outstanding experience. We look very forward to seeing you again in the future as well as any referrals you may send our way! Safe travels, Sport Durst Automotive Group

July 02, 2013

I have never had a more pleasant auto buying experience than the one I had recently at Sport Durst. Everyone is so happy at the dealership and it rubs off on the customer. Bryce listened to my needs and More

by ChristiBroadway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 02, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

What an enjoyable review to read! It is reassuring to know that Bryce and Tony provided you with a hassle-free and welcoming shopping experience. Sport Durst’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. We're happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Until we have the pleasure of seeing you again, remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Enjoy! Sport Durst Automotive Group

July 01, 2013

MY EXPERIENCE WITH SPORT DURSTS WAS AMAZING MR.ABDUL WAS THE BEST SALESMAN I HAVE EVER BEEN IN CONTACT WITH . HE MADE SURE ALL NEED WERE MET AND THAT WE UNDERSTOOD EVERY DETAIL OF THE CAR AND PURCHASE.THEN More

by 18howlett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 01, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

We are always encouraged to hear back from satisfied customers and that we contributed to the happiness a new car brings! Congratulations and thank you for allowing us the opportunity to earn your business. Your recommendations not only tell us you enjoyed your experience at our dealership but that you trust us with your future automotive needs as well as those of your friends and family. Thank you very much. Should you need anything else, please do not hesitate to contact us! You can also stay connected by liking and following us on Facebook and Twitter. Safe travels, Sport Durst Automotive Group

June 28, 2013

Two weeks prior to coming to this dealership, I had a bad experience with another car dealership. I was skeptical at first but Mr. Mclam and the other employees were great to work with. They made you feel More

by smholloway31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald McClam, Mesha Hawkins
Jun 28, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

We never like to hear our customers have had poor experiences prior to visiting our dealership. We understand the hassle and frustration that may be associated with purchasing a new car but we are dedicated to making that process a little less stressful. We are all encouraged to hear you actually enjoyed your car-purchasing experience and it wasn't as bad as you were expecting. Thank you for choosing Sport Durst as well as leaving us this 5-star review! Should you need anything else, please do not hesitate to reach out. Until we have another opportunity to work with you, take care and safe travels! Sport Durst Automotive Group

June 28, 2013

I was well taken care of, got a great car and decent price, very friendly and fast service. I would recommend this dealership to anyone looking for a car. More

by mdavis2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 28, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

Thank you for the recommendations and this great review! Recommendations like these help keep our business running strong! We pride ourselves on the service we have to offer our customers so positive reviews like yours let our team know we are heading in the right direction! We look forward to taking care of all of you automotive needs in the future. Until we meet again, be sure to take advantage of the updates and specials we offer on our Facebook and Twitter pages! Thanks again, Sport Durst Automotive Group

June 25, 2013

Bruce was very nice. My only issue was the fact that it took so long. I feel likeeverything could have been taken care of in less than the time it took. Mananging time was a big issue I had with the dealer More

by kiara_pink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 25, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

Customer satisfaction is one of our most important priorities and I am discouraged to learn you left our dealership disappointed. We understand the car-purchasing process may be stressful and time-consuming but our staff is dedicated to making that process as fast and easy as possible. Apparently we have fallen short of those goals on your most recent car-buying experience. Please accept our sincerest apologies! If there is anything that our staff or I can do for you, please do not hesitate to reach out. Sincerely, James Plessinger, james@sportdurst.com 919.533.5884

June 25, 2013

Great customer service by Louis Richards and Tony Peele, Sport Durst have a great team working together over all. I am happy with your service. Thank you. More

by elizabethruby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 25, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience at our dealership, Elizabeth! We are encouraged to learn you enjoyed your time spent here and that you received the service you deserve. We will be sure to share your kind words with those whom were mentioned - they will certainly appreciate your praise! If you haven't already, be sure to like and follow us on Facebook and Twitter to receive dealership specials, updates, and much more! Thanks again, Sport Durst Automotive Group

June 25, 2013

It was a great experience shopping for a car there. When we thought there was no chance of us getting a car, he helped us. I felt very satisfied when I left the dealership. He was a great employee More

by troy_kia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 25, 2013 -

Sport Durst Chrysler Dodge Jeep Ram responded

We're pleased to hear you had a great experience! Thank you for taking the time to leave this awesome review. Congratulations on your new car and we look forward to working with you again soon! Before your first service appointment, be sure to check out our service specials and coupons on our Facebook and Twitter pages! Happy driving, Sport Durst Automotive Group

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