
Sport Durst Chrysler Dodge Jeep Ram
Durham, NC
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My 2004 Dodge Dakota's engine light came on while on a routine drive home from work one evening. I made arrangements to bring the truck in for service as I usually do at Sport Durst. When the repair b a routine drive home from work one evening. I made arrangements to bring the truck in for service as I usually do at Sport Durst. When the repair bill came back at approximately $1000.00, I decided to pursue pricing and availability of a new truck. I've always had an interest in the Ram 1500's and so this is what I asked to speak with a sales consultant about. That's when I met Jack Holt. Jack was a complete professional: competent, friendly, reliable, timely, honest, and genuinely a pleasure to work with. I've bought two Dodge products- my new Ram 1500 and my Dakota. Both experiences were excellent- I still remember the name of my sales consultant from 10 years ago and I'm sure that Jack will be equally as fondly recalled in 2024. I never felt pressured during the long and somewhat challenging negotiations to come a price that I was comfortable with. Jack always seemed to have a can-do attitude and worked hard on my behalf with the guys behind the manager's desk to get the deal done. Not only was the purchasing experience a great one, Jack went out of his way to provide me with a brand new truck to take home and trial for a few days. This certainly seemed a bit unorthodox, but was a critical aspect in my decision making process. How can you buy a car until you truly see it in your own garage? The follow up on the purchase has equally been as stellar. Jack has been on the ball and has made me feel that I'm still an important customer/client even though I've already signed a purchase agreement and he probably could have moved on to others in the looking/buying process. I would rate Jack Holt as absolutely outstanding- I will certainly refer all of my colleagues and friends in the market for a new vehicle to Sport Durst and to Jack. He deserves significant recognition for a job well done. I would also like to mention two other critical folks in my decision making process: first, Mr. Jon Flemming. Jon was not my direct sales consultant, but he was an excellent resource in regards to specific Ram truck questions that I had during the process. Jon's advice and thoughts were most appreciated and I felt comfortable in my decision after speaking with him. Additionally, Mr. Brian Boulay who played the role of "manager behind the desk" that I mentioned previously deserves a significant amount of recognition as well. Brian went to bat with multiple other dealers and with the finance "powers that be" to get me the truck I wanted, even after we had negotiated and nearly settled on a different vehicle. Never once did I hear the word no from Jack or Brian-the no was replaced by an attitude of "how can I make you happy and get you what you want." I very much appreciate all three of these superb Sport Durst team members for all that they have done and continue to do for me. More
Deangelo was very professional and knowledgeable. He went above and beyond to help me and my fiance to be approved for a car. I will refer all my friends and family his excellent customer service. He was EXC above and beyond to help me and my fiance to be approved for a car. I will refer all my friends and family his excellent customer service. He was EXCELLENT!!!!! More
Charles and Tony were both very professional explaining every step of the way. Making a stressful experience not so stressful. I will definitely recommend your dealership to all my friends and family. T every step of the way. Making a stressful experience not so stressful. I will definitely recommend your dealership to all my friends and family. Thanks for the great experience ! More
My experience here at sport durst was very very great. The people here made me feel very welcome they did everything they can to help me and I really appreciate it. The people here made me feel very welcome they did everything they can to help me and I really appreciate it. More
I choose Sport Durst because I purchased a car two years ago and was very please with the service. I got an honest answer to all the questions that I asked. ago and was very please with the service. I got an honest answer to all the questions that I asked. More
I had a great experience at Sport Durst. Toney Thomas was punctual, informative and friendly. I never felt rushed, pressured or ignored. In every conversation, including ones concerning delays on financing punctual, informative and friendly. I never felt rushed, pressured or ignored. In every conversation, including ones concerning delays on financing on my end, Toney was calm a great listener and very patient. The car was presented in a clean condition before it was detailed for sale. Toney made sure I had time to take a good test drive and answered all my questions. There was no haggling or tense negotiation about the price. Everything was done with kindness and professionalism. The vehicle was detailed, filled with gas..oil changed before I left the lot. Miranda Miller was friendly, funny and just all around GREAT. I was not expecting the final step in the sales process to include GIFTS! She too really took her time and made me feel like they cared what happened to me and the vehicle after I drove off the lot. I would recommend this dealership to anyone. More
I had a wonderful experience while st dealership. I was greeted with a friendly smile and made to feel very comfortable during the whole process. greeted with a friendly smile and made to feel very comfortable during the whole process. More
This was my third purchase for this Hyundai dealership, need I say more.. Love my new car. RIcky Copelin was excellent, answered all my questions and got me in and out quickly. Overall experience was a 10. need I say more.. Love my new car. RIcky Copelin was excellent, answered all my questions and got me in and out quickly. Overall experience was a 10.. More
I like that my time was not wasted, everyone was friendly, and helpful. I loved my new car that I really wanted. I will tell everyone. friendly, and helpful. I loved my new car that I really wanted. I will tell everyone. More