Sport Durst Chrysler Dodge Jeep Ram

It's been a while for this review but in Oct. 2021 I bought my Jeep Gladiator from here. Jack in New Sales was very helpful and to the point, they honored their internet price as advertised unlik 2021 I bought my Jeep Gladiator from here. Jack in New Sales was very helpful and to the point, they honored their internet price as advertised unlike another big dealer in the area I had previously visited. He got me into what I was looking for pointing me in the right direction of which vehicle had better options when I was comparing between two of the same color and same price. When my bank ran into some financing delays Jack worked with me and his manager holding the vehicle for almost two weeks until my bank sorted their issue out without pushing to get finance elsewhere. Very helpful, professional, and nice down to earth guy. I'd definitely recommend you go visit Jack if you're in search of a new Jeep. Thanks Jack! More

Worst Service Center I ever experienced in my life and Corretta Miller the worst Service advisor I have ever dealt with. She over charged me $150.00 on labor and on top of all the bad service, when I pic Corretta Miller the worst Service advisor I have ever dealt with. She over charged me $150.00 on labor and on top of all the bad service, when I picked up my truck the hard top cover had been removed/stolen and truck rails damaged and she nor her sorry incompetent manager "Brian Yates" made it right by replacing my cover. They have no regard for your property at all. I filed a BBB complaint and it fell on deaf ears...so not even the General Manager would step up and do the right thing. Instead he just said they were not responsible for anything that happens to my property/truck while under their care and control! Please do not trust these shameless people with the safety and responsibility for service and repair of your vehicle! I can only imagine the number of people who have been duped and cheated by these con-artist people and their deceptive practices! More

My Car was in Service for over a month. In this time there were hardly 2 call i received for an update on my car. I called the Hyundai Team number of times (10+ calls and 10+ VoiceMails) and there was n there were hardly 2 call i received for an update on my car. I called the Hyundai Team number of times (10+ calls and 10+ VoiceMails) and there was no single response. I had to physically go to the location to get the status update on the car and only thing I hear was it's still work in progress with no ETA. One fine day, I received a call (after 40 days) they just mentioned it's fixed and pick up your car. I picked up the car in the morning and the Service representative mentioned Sir, your car is detailed and ready. When I checked the car, it was not even touched and dust all over the place. I asked the representative there and he said oh it's not detailed I am so sorry. This is the kind of service you get. I asked about the problem with car and the representative just read the lines from the records. They are not even sure what the problem was and just said this is what is written in the form. What kind of skill/knowledge is that? After 40 days, you get your car back without any explanation or any courtesy of cleaning the car. I could have given 0 or negative stars but there is not option. I will never recommend this dealership again. More

AWFUL AS ALWAYS I purchased A brand new 2015 Chrysler 200 from them on 6/1/15. I have been called in by them 3 times in the last year to come in for a trade in or to I purchased A brand new 2015 Chrysler 200 from them on 6/1/15. I have been called in by them 3 times in the last year to come in for a trade in or to lower my payments and every single time I have been told that I have negative equity which then they ask for a cosigner or a large down payment. I also have been to other dealerships to trade and also to the SECU but they tell me that I was screwed by Sport Durst when I bought this car because it is not worth what I have invested into it and I should not have this much negative equity over $7000 and that they are unable to help me due to this.. I am now at a loss and am unable to get out of this car. I am a loyal paying customer and have not had any late payments but that does matter to them. I DO NOT recommend anyone to purchase anything from Sport Durst if you don't have to. Very dissatisfied customer, Sharon Allen Thorpe More