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Sport Durst Chrysler Dodge Jeep Ram
Durham, NC
536 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 536 reviews
June 09, 2014
Great at delivery what I wanted... AJ was very helpful at helping me find the exact vehicle that I wanted rather than trying to push one of the vehicles already on the lot. He was very AJ was very helpful at helping me find the exact vehicle that I wanted rather than trying to push one of the vehicles already on the lot. He was very courteous and spent the time with me test driving a couple vehicles that we both knew I wasn't going to buy, yet I still wanted to get a feel for both the 2 and 4 door jeeps before locating one at a different dealership. Mesha was very helpful with the financing and was even able to get me a lower rate than what my bank originally gave me. Bruce was informative in helping to show me all the bells and whistles of my new vehicle. I would definitely recommend this dealership to others looking for a new Jeep. More
by wmcgowan1981
Employees Worked With
Mesha Hawkins
June 09, 2014
We came home thrilled with a car we had never even heard of! Terry was a great salesperson! We came in needing a car, but our credit history has taken quite a few hits these past few years. He was seemingly unph Terry was a great salesperson! We came in needing a car, but our credit history has taken quite a few hits these past few years. He was seemingly unphased by this, and was happy to work with us. He spent literally an entire day with us, making sure we had the right car for our needs, as well as our desire to have something nice. He made my toddler feel just as important in the decision making process as we were, so much so that he keeps telling everyone about HIS new car! Scott and Bruce took the time to speak to us, go over every detail to make sure we walked out knowing everything that we needed to to set us up for success with our new vehicle. Everyone was great, friendly and inviting while we set up for the day in their dealership. They all cheered for joy when we were able to get the car that we wanted, and seemed genuinely happy. We will definitely go back when we are ready to replace our second car. More
by JenandBarrettBennett
Employees Worked With
C Suzi Jaikaran, Scott Hooper
June 04, 2014
Thanks / Gracias Gracias por hacer realidad nuestro sueno de tener un Wrangler !! Mi familia esta feliz. Jack Holt hizo esto muy facil, es una excelente persona. Gracias por hacer realidad nuestro sueno de tener un Wrangler !! Mi familia esta feliz. Jack Holt hizo esto muy facil, es una excelente persona. Jack Holt Thank you for all !!! (Help and Support !!!). More
by fsierra
Employees Worked With
Jack Holt, Scott Hooper
June 02, 2014
New Car The experience was great thanks to De'Angelo Smith. He took time to explain all the features of the car and helped me make a sound decision. Thank you The experience was great thanks to De'Angelo Smith. He took time to explain all the features of the car and helped me make a sound decision. Thank you to the finance manager as well. Scott went over all the paperwork and took time with me. thank you to the team at Sport Durst!!! I love my new car!!!! More
by kdpeoples
Employees Worked With
Scott Hooper
May 29, 2014
Satified with your service Customer service was very good. Every one was friendly and helpful. I would recommend this dealership to family and friends and family. I rate 10 Customer service was very good. Every one was friendly and helpful. I would recommend this dealership to family and friends and family. I rate 10 More
by osbyas
Employees Worked With
Scott Hooper, Glenn Rice
May 29, 2014
Very Satisfied Customer I am very pleased to say that when I left Sport Durst I was one of the happiest persons in North Carolina. I am now the proud owner of a brand new Av I am very pleased to say that when I left Sport Durst I was one of the happiest persons in North Carolina. I am now the proud owner of a brand new Avenger. More
by Tonyabrodie
Employees Worked With
Scott Hooper, Malcom Davis
May 25, 2014
A surprisingly pleasant experience I can't say enough about how happy we were with our sales associate, De Angelo Smith-Murrell. He made such an obvious effort to make our search and p I can't say enough about how happy we were with our sales associate, De Angelo Smith-Murrell. He made such an obvious effort to make our search and purchase for a new vehicle painless. He has a sincere and non-pressuring attitude when it comes to assisting the buyer locate the right vehicle and finalizing the purchase. He was thorough and patient while we were trying to make a final decision on what we wanted to buy. He then referred us to Scott Hooper in the Finance area. This process was also a very pleasing surprise. He was very diligent, however he also managed to expedite the necessary paperwork and with a smile. Tenika Neely was the last person who aided in our departure home with the 2014 Jeep Patriot. She was very helpful in explaining any questions we had and made sure we were comfortable with our total experience at the dealership. I would definitely recommend Sport Durst to family & friends when looking for a new vehicle. All of the other staff we encountered while at the dealership were friendly, helpful and pleasant. What a surprisingly pleasant experience :} More
by kiggie6
Employees Worked With
Scott Hooper
May 24, 2014
sport durst review The service i received was excellent.I was very pleased with the service. In the future i plan to do business here.I hope others check it out . The service i received was excellent.I was very pleased with the service. In the future i plan to do business here.I hope others check it out . More
by antoinelam
Employees Worked With
Scott Hooper
May 23, 2014
Worst dealership I have ever dealt with - horrible! I bought my car originally in March 2014 and wrote a review based off being overcharged by almost $5,000, and telling me I could only be approved fina I bought my car originally in March 2014 and wrote a review based off being overcharged by almost $5,000, and telling me I could only be approved financially for this one specific, exact car, nothing else. I was very adamant that I did not want a service contract. When I got home, found the invoice in the trunk, which showed I was charged the $5000 over what the invoice said, with no extras other than what was on there. Days later, I found out I was also charged for a $2000 service contract. I had a car with Florida plates and I wanted the Florida plates and registration transferred and was told no. I contacted the FL DMV and was told as long as I was replacing my other car which had Florida plates and registration, I could get those put on this car, even being out of state. They faxed me the FL law on registering a vehicle out of state with FL plates with fees and instructions and the form to do it. I then completed the dealer review and received initial calls from someone "Tim" or "Jim" who yelled at me and hung the phone up on me over my rating. Then I started receiving calls from "James" who promised to rectify what happened. He sent me a fedex package with a cancellation for the service contract and I sent it back by fedex. It has never been submitted to the lender for the $2000 credit. They have failed to return calls and letters. I hand delivered a letter with the information from the FL DMV I asked to be given to Mr. Durst. I waited over a week, no calls. Went back there and they had to dig through papers on someone's desk and just told my fiancé that you can't put Florida plates on a car in NC, which is not true. The papers were never given to Mr. Durst. I then sent Mr. Durst an email by certified mail which got to the dealership over a week ago and I have yet to receive a phone call. I called today and Mr. Durst "is out, probably won't be back for the weekend." Its obvious the Mr. Durst doesn't care about what happened to me at his dealership, being overcharged that much money, being charged for a service plan I stated emphatically I did not want, going through motions like they were cancelling the service contract, but never submitting the cancellation and providing a refund to my financer, ignoring my request for Florida plates, ignoring the first letter I sent, and ignoring the certified letter I sent. They know I am moving back to Florida soon, so probably figure by ignoring me they can just get away with what they did. DO NOT TRUST THESE PEOPLE More
by Boufeaux
Employees Worked With
"James" or "Jim" or "Tim" , David Durst, Scott Hooper
May 18, 2014
Great day Ws greeted by several staff members, and Glenn Rice helped me with my purchase. He was courteous, friendly, and did the maximum to make sure I got the Ws greeted by several staff members, and Glenn Rice helped me with my purchase. He was courteous, friendly, and did the maximum to make sure I got the car I wanted at an affordable price. Scott Hooper helped me with the financial aspect of warranties and coverage, and Bruce Bright got me out the door with a last bit of expertise. All in all, a great day to be a buyer. More
by rblanton
Employees Worked With
Scott Hooper, Glenn Rice
