Sport Durst Chrysler Dodge Jeep Ram
Durham, NC
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Mr.and Mrs. Davis I am very blessed to have found the people at Sport Durst, my experience was more than I a dream come true this is my very first Brand new car and the I am very blessed to have found the people at Sport Durst, my experience was more than I a dream come true this is my very first Brand new car and they made it happen the rating chart does not give them what they are really WORTH. More
We felt that we were cornered into a purchase of a car The sales person tried to work with your credt situation, however we were quoted a lower interest rate than we received. We were also told the car ha The sales person tried to work with your credt situation, however we were quoted a lower interest rate than we received. We were also told the car had a $3500 rebate and we purchased the car at $23,000 and financed $21,000. There were discrepancies there. When we went to the business office, we told the business manager that we did not want extra warrenties. When he printed the papers out for us to sign, warranty charges were there, and we had to ask him to remove and reprint contract. The entire process took approx. 5 hours. I don't believe the dealership uses the best practices. We had been there before and were there 8 + hours and did not purchase because we felt the sales people were "reaching" at trying to sell us something and it wasn't what we wanted. I would say Jovann Sharpless did the best job I was not at all impressesed with Scott Hogoer I believe Glenn Rice was extremely nice, but after all is said and done, I don't think he did us any favors. I believe he could have gotten us in a used car but didn't want to because he was a new car salesman,or he would make less commission. Either way, I believe we had more choices that were not offered to us. We did not pick our car, our car was picked for us. I think this is a flaw in your dealerships process. More
AWESOME!! Everyone there was GREAT! Went to couple other dealers but this one felt right at home! & were very great on helping me choose the perfect car that fi Everyone there was GREAT! Went to couple other dealers but this one felt right at home! & were very great on helping me choose the perfect car that filled all my needs! More
Sport Durst is a great place to buy a car! Had a good experience, from soup to nuts!! I would suggest everyone buy a car from them. Only issue/bummer was that one feature was explained that Had a good experience, from soup to nuts!! I would suggest everyone buy a car from them. Only issue/bummer was that one feature was explained that the car didn't actually have. Sirius Radio and Bluetooh were not included on my car, even though I was given paperwork that said I had those features. I should have been more careful, but that was on me mostly!!! Love my car. More
2014 DODGE DART WHAT AN AMAZING EXPERIENCE. WENT IN LOOKING AND GOT TREATED WITH THE UTMOST RESPECT AND CONSIDERATION. ALL QUESTIONS WERE COVERED AND MY CONCERNS WER WHAT AN AMAZING EXPERIENCE. WENT IN LOOKING AND GOT TREATED WITH THE UTMOST RESPECT AND CONSIDERATION. ALL QUESTIONS WERE COVERED AND MY CONCERNS WERE RELIEVED BY THE STAFF. I HAVE NEVER PURCHASED A VEHICLE BEFORE AND FROM THE TEST DRIVING OF THREE DIFFERENT VEHICLES TO FINDING THE PERFECT ONE, THE EXPERIENCE WAS AMAZING. RODNEY DID AN EXCELLENT JOB OF NOT BEING PUSHY BUT ALLOWING ME THE ROOM I NEEDED TO THINK THINGS OVER. THE STAFF WENT THE EXTRA MILE FINDING ME A VEHICLE AT A DIFFERENT LOCATIONS THAT BETTER FIT MY WANTS, WHICH THEY DIDN'Y HAVE TO DO BUT SO HAPPY THEY DID. THEY BOUGHT THAT VEHICLE AND HAD IT TRANSFERRED TO THEIR LOCATION FOR MY PICKING UP THE VERY NEXT DAY. HAD TO ORDER A RALLYE DECAL FOR THE BACK OF THE CAR AND THEY WERE SO PROMPT ABOUT DOING SO. I HAVE BEEN SO HAPPY WITH MY NEW VEHICLE AND THE STAFF THAT I DEALT WITH WERE ABSOLUTELY AMAZING. EVEN TO PICKING UP MY DECAL, THE BEST PARTS LADY, JASYMN JENKINS HELPED ME OUT WITH GETTING THE DECAL PUT ON THE VEHICLE. PERSONALITIES ARE WHAT SELL PEOPLE AND IN TURN ARE WHAT SELL YOUR CARS. THE STAFF I DEALT WITH WERE BY FAR THE BEST I HAVE DEALT WITH BEFORE. THANKS FOR HELPING MY EXPERIENCE TURN OUT WONDERFULLY! THE DELIVERY STAFF CHANGED ON ME 3 TIMES WITH MY COMING BACK ALL WERE FANTASTIC. I CAN'T REMEMBER THE GENTLEMAN'S NAME WHO OFFICALLY WALKED ME THROUGH THE CAR BUT HE WAS GREAT. HE JOKED AND WAS A RELAXED HAPPY SPIRIT WITH KNOWLEDGE TO ANSWER ANY AND ALL QUESTIONS I HAD. More
Wonderful Customer Service Customer service was wonderful!!! Loving my new 2014 Dodge Avenger!!! I felt comfortable with everyone that I dealt with for purchasing my new car and Customer service was wonderful!!! Loving my new 2014 Dodge Avenger!!! I felt comfortable with everyone that I dealt with for purchasing my new car and I even was fed. Thanks for working out the best deal for me and my situation!!! More
My Truck (RAM) Leasing Experience Overall my truck leasing experience was outstanding and performed in a very professional matter. My Product Specialist, Mr. Malcolm Davis, was excell Overall my truck leasing experience was outstanding and performed in a very professional matter. My Product Specialist, Mr. Malcolm Davis, was excellent. I don't care for high pressure type sales reps. Malcolm was very professional throughout my experience and he should be commended. There wasn't any deal within his control he wouldn't explore. He made me feel like nothing was certain but anything was possible. He has a great attitude. I want to give a shout out to Mr. Javon Sharpless. He is a part-time employee and currently attends NCCU. He did our vehicle orientation and he was excellent, especially for someone who had been on the job for approximately two-weeks or less. He should be commended as well. By the way, I think this (vehicle orientation) is a great service considering all the new technological bells and whistles on vehicles today. It was very helpful to me and my spouse. I look forward to returning in two or three years to trade or purchase an upgrade. I want a 5.3 Liter engine equipped with eco-fuel capability and bed liner for sure. I am looking forward to it. Thank you and have a great day. Billy J. Mims, Ed.D. More
A Winner every time We wanted to check prices, and drove away with a new 2014 Dodge Dart,. Ron Guerrero and the Team at Sports Durst showed us the Car that will fit our B We wanted to check prices, and drove away with a new 2014 Dodge Dart,. Ron Guerrero and the Team at Sports Durst showed us the Car that will fit our Budget and they worked very hard to make sure we had the right car. We now have two Cars from Sports Durst. 2012 Dodge Avenger and the 2014 Dodge Dart. A winner every time More
amazing customer service I really liked working with all the staff from this dealership. From my initial on line consultation, to the follow up emails, to my visit at the de I really liked working with all the staff from this dealership. From my initial on line consultation, to the follow up emails, to my visit at the dealership, everyone was very knowledgeable, friendly and very courteous. Jack Holt made me feel like a part of the family as soon as I arrived. Helped me get the specific color and model SUV I was looking for and helped get me the right price. It was a bit higher from what I wanted to spend but after talking with Jack for a while and looking into the financials, I decided to go for it. Do not regret it one bit! The rest of the team was also very helpful and very knowledgeable. Really had a great experience at Sports Durst. More
Satisfied Customer Once I came into the dealership, everyone that I interacted with was very friendly. Everything was explained and they got me the best deal that they Once I came into the dealership, everyone that I interacted with was very friendly. Everything was explained and they got me the best deal that they could do. Thanks to the whole team. Was very satisfied with the service from the test drive to signing the paperwork. More