Sport City Toyota

Came in today on my 2018 4Runner which came with lifetime oil changes. I was told today, new company took over and lifetime oil changes no longer honored even though same name. I have purchased multiple vehi oil changes. I was told today, new company took over and lifetime oil changes no longer honored even though same name. I have purchased multiple vehicles from here as my family has as well. No notice or anything was given. I am about to trade in my runner for a new one. Sports city, see ya. Toyota of Dallas will get my business from now in. Shady shady! More

After some initial confusion on the vehicle price, the dealer stepped up and fixed the issue. dealer stepped up and fixed the issue. More

Seeing all these bad reviews of the SCT service department blows my mind. Long story short but Abraham Balderas, the service manager, was able to find my Lithia Lifetime Oil Change contract and hon department blows my mind. Long story short but Abraham Balderas, the service manager, was able to find my Lithia Lifetime Oil Change contract and honored it as they are now part of the Lithia Motor Group. Not only did he change my oil for free that day but within a week he got me reimbursed for every receipt I could show him where I paid out of pocket for previous oil changes at non-Lithia shops. He could have let me deal with corporate but he didn't. If that's not above and beyond I don't know what is. More

I purchased my Rv4 on 3/6/2021 from Sport City Toyota working with the sales rep.was great, but now I would not recommend them to my worst enemy. When I went to get my tags changed for my handicap tags working with the sales rep.was great, but now I would not recommend them to my worst enemy. When I went to get my tags changed for my handicap tags I was told there's a reject on it and until that's taken off I can't get my tags or title for at least 8wks,so the tax office sent an email to Sport City Toyota so they could take care of it. Well its now it will be 14weeks on 7/8/21. When I call it's we're looking into it and that's the last I hear. I've left messages for the General manager with no call back,so I sent an email to him and another manager that was trying to help with the issue. Within 30min after sending the email the manager called me, but still no call from the General manager Gary. I'm having to do my own research and found out more from the dealership in MO from the young lady that handel's titles than I have from Sport City. I'm not letting it go I need my tags and title, so be careful when making a purchase from Sport City Toyota. More

They took my $1000 deposit promised to hold for a week and sold it out from under me, they did however apologize for their "mistake" after I had made travel arrangements, financing arrangements, time off and sold it out from under me, they did however apologize for their "mistake" after I had made travel arrangements, financing arrangements, time off from work etc. They were to call me back in 24 hours with a plan B, Never did. They lied and deceived, did not do ANYTHING they promised except take my deposit! I have yet to hear from these crooks Wish there was a negative 100 rating. They are in breech of contract and should be sued, and I just may! More

Corey was very helpful and professional . Was able to answer all the questions I needed answered. Made the process painless. Would recommend them to all my friends answer all the questions I needed answered. Made the process painless. Would recommend them to all my friends More

I have never had a better car buying experience from start to finish. The process was flawless. Nnamdi Nwodo, helped with the process. He has helped several times when I have visited the dealership from start to finish. The process was flawless. Nnamdi Nwodo, helped with the process. He has helped several times when I have visited the dealership from ordering a cargo liner for my 2020 Camry LE to letting the service dept., know that I was there for the complimentary car wash. I love the complimentary car wash. I usually drive up and usually less than 10 minutes I'm out the door. The waiting area is very clean while I'm waiting. More

I went in for my 30,000 mile check and was charged for an oil change although I have Oil Changes for life. Was told the Company was sold and the new owner did not honor past deals. I left and as I got on oil change although I have Oil Changes for life. Was told the Company was sold and the new owner did not honor past deals. I left and as I got on 635 I noticed my low tire light was on. It was too difficult to get off and go back to the dealership. The next day I'm driving north on No. Central Expressway and my rear tire was flat. I could not stop so had to drive to the nearest exit because it was rush hour traffic. I called John Eagle and they don't have auto rescue service anymore. I am beside myself and finally got someone to come change my tire after waiting two and a half hours. We have purchased all of our Toyotas from here, but NO LONGER WILL I EVER STEPFOOT IN THIS ESTABLISHMENT! More

Big T at sport city Toyota gave the best car buying experience I have ever experienced. The service was amazing and direct. I plan to refer more customers in need a great car experience. Thank you experience I have ever experienced. The service was amazing and direct. I plan to refer more customers in need a great car experience. Thank you to Big T and Sport City Toyota!😀 More