Sport City Toyota

Excellent Service I received excellent service from the John Eagle Sport City Toyota Service Department. I was attended to almost immediately with courteous service an I received excellent service from the John Eagle Sport City Toyota Service Department. I was attended to almost immediately with courteous service and almost as quick service completion. Thank you John Eagle Sport City Toyota. Victor Z. More

Great experience Recommend 5 STAR Ed Allen made the purchase a great experience Have visited other dealers and have had horrible visits I credit Ed for making it a pleasant purchase Ed Allen made the purchase a great experience Have visited other dealers and have had horrible visits I credit Ed for making it a pleasant purchase for me Hope others will benefit from this recommendation THANKS More

great experience it was a very nice experience buying a new car, Giovannia Gamez did a great job, I will definitely be back and will recommended friends and family it was a very nice experience buying a new car, Giovannia Gamez did a great job, I will definitely be back and will recommended friends and family More

Positive new car buying experience We purchased a new 2017 Camry. The salesman and sales manager were very helpful with the buying process and negotiating a price. There was no sales pr We purchased a new 2017 Camry. The salesman and sales manager were very helpful with the buying process and negotiating a price. There was no sales pressure and no attempt to up sale us to a pricier model. They seemed to have our best interest in mind. We also received calls from the manager and service representative after our purchase to be sure we were happy and to see if we needed any further information. A positive new car buying experience all around. More

Excellent It's excellent to buy cars at John Eagle Sport City Toyota Scion.I and my family feel good about your services. I will talk to my friends about John E It's excellent to buy cars at John Eagle Sport City Toyota Scion.I and my family feel good about your services. I will talk to my friends about John Eagle City Toyota Scion and your services.THANKS More

This Dealership Has Went Downhill The Last Couple Years I visited this dealership expecting a great sales experience as my wife experienced a couple years ago when she bought a used 2012 Toyota Camry SE. It I visited this dealership expecting a great sales experience as my wife experienced a couple years ago when she bought a used 2012 Toyota Camry SE. It was not the case. I had just visited Toyota of Plano and was looking at a 2014 Toyota Camry SE and wanted to stop by Sport City Toyota to look at a 2013 Toyota Camry SE that was advertised on the internet. I pulled into a parking space and 3 guys were standing together near the parking space, I got out of my car and they asked me what I needed. I told them I was looking to buy a car. Then one of them asked me if I was looking for Frank. I just looked at him and showed him the car I was looking for that was advertised in the internet. I asked him where the car was and he said he didn't know and would have to look. We walked up to the Used Car Building. Instead of walking beside me and talking to me on the way up he walked in front of me and never said a word. Very unprofessional in my opinion. He came back out with the keys and said, "Here it is parked right here but it looks like someone is trying to buying it". He didn't offer to ask if i might be interested in looking at another car or ask me what i was looking for to make a recommendation to sell me another car. I told him I was looking at another car at Toyota of Plano that was a 2014 and this car was a 2013 and how much he could come down on the cost of this car. He said they both had the same mileage and this was as cheap as he could go. Made that decision without even talking to the Sales Manager!!! I just walked away and headed back to Toyota of Plano and was treated with respect and professionalism and the way a customer should be treated that is making an investment for a car I'm not sure what has happened between the time my wife bought her car and my experience a couple Saturdays ago. The Sales Manager and GM should be ashamed of themselves to hire these sales people and condone the unprofessional conduct and sales practices of these salespeople. Based on the previous reviews my experience doesn't seem to be an isolated case. Seems to be a pattern. More

dishonest and disrespectful I stopped by on Saturday to check a car I saw online. The salesperson was a woman who told me the car wasn't ready and asked me if I can come back in I stopped by on Saturday to check a car I saw online. The salesperson was a woman who told me the car wasn't ready and asked me if I can come back in an hour. I told her I can stop by on Monday. I returned on Monday and asked her after test driving it if she can hold it till the next morning. She asked her manager and he agreed. When I returned the next morning another salesperson told she wasn't in yet but would inform the manager that I'm back. I saw that person talking with the manager's office. The manager looked at me briefly, totally ignored me. He was joking with the other salesperson and they both had their backs to me. I waited about 15 minutes then walked out and the manager didn't even try to stop me. I tried calling her that afternoon with no answer. When I tried again the next morning when she told me the car was already sold. When I asked her how come, she said about an hour after I left on Monday. When I reminded her that they promised to hold till Tuesday morning she just said she was sorry. When I asked her why she didn't give me a courtesy call me to inform me that someone else was interested in it and giving me the option to either come back on Monday or to let it go...She asked me if I want to look at another car!!!! At that point I asked myself how can that place stay in business and hung up the phone. More