Sport Chevrolet
Silver Spring, MD
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Disrespectful, Dishonest and unprofessional Pete(salesman) and Dustin (finance) were both rude and unprofessional. Pete was very nice over the phone. Once I arrived he became condescending when Pete(salesman) and Dustin (finance) were both rude and unprofessional. Pete was very nice over the phone. Once I arrived he became condescending when negotiating the price of the car. He tried to negotiate a price higher than my Edmunds.com discount. Despite me calling him out and showing him proof of my discount, he still somehow managed to charge me $60 over the price of the discount, not including tags taxes and title fees.(and $299 processing fee). Pete was also frustrated that I arrived with my own financing from my credit union. After I signed my check, Pete still attempted to have me complete a credit application. I called him out on that and he said he needed to make sure I wasn’t on the do not sell list??? xxx are you talking about sir? If that were true, Why would you wait till I’ve already signed half of my documents and filled out a check to make sure you were “doing your job”. Dustin was no better. I asked him to call my credit union while I was there to receive the 4 digit access code to my check so I would know exactly what my monthly payment would be. Dustin said “I’m not doing that now, I’ll do it tomorrow, I have other customers waiting”. I told him they would have to wait because he is helping a customer now. He tried to assert himself again but to no avail. I asked him if he was unwilling to call my credit union? He then snatched my documents from the table and stormed out in an aggressive manner. He came back in and said do you have the number to the credit union? What’s all the attitude about Dustin? He rushed through my documents and didn’t explain thoroughly the additional benefits I know that dealerships offer. No problem, wasn’t that interested but I know what to expect. Overall, I would not return here. Pete made statements that were offensive and condescending. I’d hate to say his actions were racially motivated but I honestly feel they were. If I were not a young black man with natural dread locs I may have had a better experience. I took away the opportunity to be taken advantage of financially and they were upset about it. I hope they learn from this and movIng forward hopefully they learn to never judge a book by its cover. More
Sports Chevrolet Sales I had a decent experience with the sales team. Eric Kouame was very respectful and professional even when negotiating the cost of the vehicle. the nex I had a decent experience with the sales team. Eric Kouame was very respectful and professional even when negotiating the cost of the vehicle. the next day I had to return to the dealership to have minor service done and Vince Kerivan noticed my long wait and decided, for my comfort, to resolve it at their expense. This was beyond my expectations. More
Best New Car Purchase Experience Ever Sales team provided excellent customer service and outstanding support during the purchase of my new vehicle. Price quoted on the internet was the sa Sales team provided excellent customer service and outstanding support during the purchase of my new vehicle. Price quoted on the internet was the same price delivered when I arrived at dealership. The entire process was a great car buying experience for me provided by the Sport's chevrolet team. I would recommend this delearship to all my family and friends when they are in the market to purchase a new vehicle. More
To the point Salesman was patient and to the point. I don't have a lot of time and don't like to play games. He did not waste my time and he offered good deals and Salesman was patient and to the point. I don't have a lot of time and don't like to play games. He did not waste my time and he offered good deals and gave solid recommendations for various vehicles. More
Great car buying experience! We love Sport Chevrolet! This is the 4th car our family has purchased from them and wouldn’t dream of going anywhere else. They have a great selection We love Sport Chevrolet! This is the 4th car our family has purchased from them and wouldn’t dream of going anywhere else. They have a great selection of cars, and very knowledgeable and honest salestaff. They make the car buying experience super easy. We love working with Jeff, but I don’t think you can go wrong with any of their sales staff! More
Great buying experience A GREAT salesman Randy, A GREAT GM Kyle, A GREAT financial person Dustin!!! A great family atmosphere... I would buy there again...Thanks to Sports C A GREAT salesman Randy, A GREAT GM Kyle, A GREAT financial person Dustin!!! A great family atmosphere... I would buy there again...Thanks to Sports Chevrolet More
Sport has sales consultants not salesmen. What a difference! A sales consultant helps you through the purchase process, understands your needs, and doesn’t try to sell you more than you want or need. Scott was a A sales consultant helps you through the purchase process, understands your needs, and doesn’t try to sell you more than you want or need. Scott was awesome. He worked with us while waiting on an insurance claim and made sure we were well taken care of. Agreed upon price was great and Scott went over many different buy and lease arrangements. Scott is the reason I keep going back to Sport Chevrolet. More
New Car Buying Experience I could get all the GM discounts as an employee. Also the salesman Henry is very knowledgable, very helpful and extremely patient. We feel very comf I could get all the GM discounts as an employee. Also the salesman Henry is very knowledgable, very helpful and extremely patient. We feel very comfortable dealing with him, his manager and the dealership as a whole. More
Great Buying Experience Vincent (Vinny) my sales person made sure I was happy and worked with me to get the vehicle that not only did I wanted but my mom too. Thank you Vince Vincent (Vinny) my sales person made sure I was happy and worked with me to get the vehicle that not only did I wanted but my mom too. Thank you Vincent and Sport Chevrolet. Excellent service. Crystal E More
Great buying experience Randy made sure that I was happy from when I walked on the lot and even after the purchase. I had a minor issue and it was handled quickly, professio Randy made sure that I was happy from when I walked on the lot and even after the purchase. I had a minor issue and it was handled quickly, professionally and beyond my satisfaction. I highly recommend this dealership. They have great management, great staff and great inventory. More