Spokane Hyundai

As usual, it was a pleasant experience I believe if you look at our history you will believe me that we like the people , service and product at Spokane Hyuyndai. This is the 10th Hyundai I believe if you look at our history you will believe me that we like the people , service and product at Spokane Hyuyndai. This is the 10th Hyundai we have purchased here. More

Fast and Efficient Was met inside immediately by Robert who was ready to start my Hyundai’s check up and oil change. Was pleasant and accomadating. Was out in a reasona Was met inside immediately by Robert who was ready to start my Hyundai’s check up and oil change. Was pleasant and accomadating. Was out in a reasonable amount of time. More

Great service I’ve never been disappointed with Spokane Hyundai, the staff are always friendly and helpful. Alex was awesome! Everything went smoothly from making m I’ve never been disappointed with Spokane Hyundai, the staff are always friendly and helpful. Alex was awesome! Everything went smoothly from making my service appointment to picking up my car. More

Recommendation Work performed was top notch, as always. Thanks to Alex and team. Always look forward to bring my Hyundai in for service/maintenance when required. Work performed was top notch, as always. Thanks to Alex and team. Always look forward to bring my Hyundai in for service/maintenance when required. More

Engine replacement My 2011 Santa Fe engine had to be completely replaced under warranty. It took three (3) months for the service department to receive the short block My 2011 Santa Fe engine had to be completely replaced under warranty. It took three (3) months for the service department to receive the short block and parts to put it together. While assembling the new engine the service department discovered they were sent the wrong part for one of the two heads needed. It took another month to receive the correct head and it took only a couple days to finish assembling and get my car back together. I am happy with the way Robert Storseth and the service department handled the situation, keeping me informed and having a loaner car for my use for four (4) months and six (6) days. I am very disappointed with the Hyundai Corporation in that I feel it should never have to take over four months to replace anything. They should have a better inventory not at the local dealership but at the Corporation inventory department. After four months I got smart and called the headquarters consumer services and I don't know if that moved things along but I had my car soon after that call. I made sure that consumer services understood I was not unhappy with the service department or Robert, I was unhappy with the Hyundai Corporation. The local service department should not ever have to wait that long to get parts. More

Purchase was Perfect! We are from Oregon...and, a long distance at that. We were very nervous about buying a vehicle from such a long distance. But from the moment I inquir We are from Oregon...and, a long distance at that. We were very nervous about buying a vehicle from such a long distance. But from the moment I inquired on-line, the process was a breeze! Heidi LaRue contacted me immediately - and bright and early I might add - and was extremely easy to deal with! She sent all we talked about in writing to my email so I could read and make a decision with no questions. It was open, direct and no "high pressure". When we decided and set up our appointment, Heidi realized she would be unavailable to take care of us. She made sure to set us up with another salesman, Ryan Whitley, who was also great to deal with. We knew ahead of time who we were dealing with, the car was ready for us to test drive, and still no pressure to buy. It was refreshing!! We will be back, and will tell all our friends how wonderful our experience was!! thank you Spokane Hyundai!!! Marta More

good info about work done Prompt, convenient friendly service. I was able to drive my car right in to the service entrance with no waiting. Suggestion to put paper covering o Prompt, convenient friendly service. I was able to drive my car right in to the service entrance with no waiting. Suggestion to put paper covering on floor mat. I have oily shoe print on my floor mat. More

Friendly, Efficient, and attentive. Everyone was patient, friendly, and attentive. Service was fast and efficient. I was barely there ten minutes and I was already on a test drive. I loo Everyone was patient, friendly, and attentive. Service was fast and efficient. I was barely there ten minutes and I was already on a test drive. I looked at the car online, so i knew which one I wanted to see. Dom had it out front and waiting before I got there. Absolutely fantastic! Finance was a breeze as well. Ruschard was not only friendly, but thorough and informative. I would definitely recommend Spokane Hyundai to anyone. More

used car purchase I am usually very pleased with my interaction with the employees at Spokane Hyundai and the service they provide and our purchase of a 2013 Accent was I am usually very pleased with my interaction with the employees at Spokane Hyundai and the service they provide and our purchase of a 2013 Accent was no exception. The only problem I had was the wait time to pick up the car and the fact that there was only one key that came with the car. We were told it would be ready at noon but it wasn't actually ready until nearly 1:00. More

Did not feel trustworthy Employees treated me with suspicion and made us wait hours for "no longer than 15 minutes". First salesperson took one look and made an excuse for som Employees treated me with suspicion and made us wait hours for "no longer than 15 minutes". First salesperson took one look and made an excuse for someone else to handle us. Was quoted 4.45% on the loan but it came back 7.25% despite an 800+ credit score. Upsold the extended warranty for a $1000 more than quoted. As soon as paperwork signed they started joking about how I had played them and I was getting such a deal, despite the fact that they refused to negotiate at all. So far vehicle is fine, I just don't appreciate BS. More