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Spokane Hyundai

Spokane Valley, WA

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1,169 Reviews

8801 E Sprague Ave

Spokane Valley, WA

99212

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Showing 1,169 reviews

March 23, 2019

Absolutely amazing Toni Cornell and the Spokane Hyundai team are absolutely amazing. I felt instantly at ease and welcome. Not pressured or rushed at all. They did a wou More

by Justmatt88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruschard Dodd-Masters, Toni Cornell, Ryan LaRue
March 22, 2019

Friendly, fast service! Took my 17 Santa Fe in for a recall. Got me right in their schedule, quickly did the update while I waited. Easy and quick! More

by Jeff D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Kern
March 22, 2019

Surf Blue Kona Sales and finance was fine and Toni was helpful but the hood has some chips on it that we noticed after we picked car up and it seems that the dealers More

by CBMBJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Price, Ruschard Dodd-Masters, Toni Cornell, Chris Cool
Apr 02, 2019 -

Spokane Hyundai responded

Hello, My name is Amber Fruin, Director of Customer Relations with Spokane Hyundai. I am sorry to hear you have some concerns about some chips on your Kona! Please provide me the details so I can open a review immediately. I can be reached at afruin@spokanehyundai.net or by phone 509-944-3612. My best to you, Amber

March 22, 2019

Vehicle Service Everyone one was friendly and professional. Work was done in a reasonable amount of time. The waiting are was clean and comfortable. My first time More

by KARENBRIAN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Driggs , Alex Kern
March 22, 2019

Great experience Of course, great service. Alex is always happy to answer all of my questions. It’s always a good experience. Very patient and kind. Five stars ?? More

by h.vincent11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Kern
March 21, 2019

Spokane Hyundai rocks! I have never enjoyed buying a car from a dealership. I did with Spokane Hyundai. I was introduced to all the staff including the service dept and they More

by Jay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Brown, Heidi LaRue, Ryan LaRue
March 21, 2019

Great Service/Experience Rodney Brown was great to work with. I called him the night before we came in to discuss the vehicle we were interested in and scheduled a test drive More

by blquinn72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruschard Dodd-Masters, Rodney Brown
March 18, 2019

Had sudden car issue I was driving my car and then had smoke issues that i couldnt figure out where it had come from so i called them and they got my car right in even tho More

by JEANNEBY39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Kern
March 18, 2019

software update &30000 mile maintenance Alex kept me informed of progress, as it took longer than expected. Everyone very friendly and polite. Alex helped me get best price for the maintenan More

by JQMCROSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Kern
March 17, 2019

Lack of service Knew I was coming, made an appointment and they acted as if I had walked in off the street. No planning and made my experience snail slow. Tried to ca More

by john.macclain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jamal Jones, Rodney Brown
Apr 02, 2019 -

Spokane Hyundai responded

Hello John, I am sorry to hear about your slow service at our dealership. Your feedback is very important and Customer Service is valued by us at Spokane Hyundai. I would love to chat and review the details. I can be reached at 509-944-3612, or by email afruin@spokanehyundai.net I assure you, your time if very important and in future I hope we can turn your opinion completely around. Sincerely, Amber Fruin Director of Customer Relations.

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