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Spokane Hyundai

Spokane Valley, WA

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1,169 Reviews

8801 E Sprague Ave

Spokane Valley, WA

99212

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Showing 1,169 reviews

March 30, 2019

As always great service. I have always been pleased with the service that I have received at Spokane Hyundai. Alex is always very pleasant to work with and the technicians all More

by RWCOOP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Kern
March 29, 2019

Excellent service, as usual Robert, the service writer I always ask for, is the best I've encountered in my 73 years on the planet. Spokane Hyundai always gives me outstanding s More

by HMARC2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Storseth
March 29, 2019

Great Service I had a really great experience at your service center. Everyone was friendly, welcoming and efficient. They completed the work in a timely fashion. Y More

by edzride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Kern, Robert Storseth
March 29, 2019

warranty and service Excellent service Alex was very helpful Supplied us with a rental car so we could do some things we were planning on doing while in town. More

by JJHOW65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Kern
March 28, 2019

You're on my list of Favorites! I had a really great experience at your Center in Spokane. Everyone was friendly, welcoming and efficient. They completed the work in a timely fashion More

by MCKENZIEELLEN475
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Driggs
March 27, 2019

Awesome customer service! I have been looking to up grade to a newer truck for some time and I reach out to Ryan Whitley at Spokane Hyundai. He email me and ask some question More

by Justinandsummer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Whitley and Jared in Finance
March 26, 2019

Prompt, courteous and thorough! Military Discounts should be offered and posted! Same for Senior and Cash Discount. Only after inquiring we’re we told 5% (All Suggested services a More

by Bobbiecar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Driggs...front desk clerk?, Alex Kern
March 26, 2019

Don't like working with dealerships The salesmen were always pleasant and cordial. However, dealerships have adopted a business model where everything in predetermined; 'our way or the More

by EvanR
Recommend Dealer
No
Employees Worked With
Adam Price, Jamal Jones, Rodney Brown, Tony Jackson
March 25, 2019

Finance Man sucked !!! Did not like finance threating me with Revoking my 10 year 100.000 mile warranty if I did not do the 15 -30 - 60 thousand mile warranty. I Am a reti More

by TOOP_TOOP
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamal Jones, Toni Cornell, Rodney Brown
Apr 02, 2019 -

Spokane Hyundai responded

Hello, My name is Amber Fruin. I am the Director of Customer Relations with Spokane Hyundai and one of the dealerships partners. I see that you are very concerned over a comment and the pressure made about voiding your Hyundai Warranty. I am very proud of our Hyundai warranty and Hyundai in general with how well they work with clients when it comes to honoring warranty claims. If you would please contact me so I can take down the specific details for review. I also would be happy to arrange a conversation with our Service Manager (Nick Crider) to alleviate any potential concern. We do not make generalized comments around warranty, as it is very specific to each scenario and requires Hyundai Certified Technicians to diagnose and our Warranty Specialist to submit to Hyundai USA for final approval. We are here to fully support our Hyundai Owners in all their claims. My contact details are: Amber Fruin at 509-944-3612, or email afruin@spokanehyundai.net Nick Crider, Service Manager is at 509-944-3650, or nick.crider@spokanehyundai.net

March 25, 2019

Salesman did not give us what was told we were to get. The title says it all. We did not give the sales person any reason no to treat us honestly. We hope those 2 topics will be corrected. More

by GLENGMSR0
Recommend Dealer
No
Employees Worked With
Bill Gibbens, Jamal Jones
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