Spitzer Volkswagen Amherst

I scheduled a test drive through Doug Vannatter. He had the vehicle out front and ready to go as soon as we got there. He was very friendly and encouraged us to load the vehicle up with our car seats and s the vehicle out front and ready to go as soon as we got there. He was very friendly and encouraged us to load the vehicle up with our car seats and stroller to make sure it would fit our needs. He went over in detail how all the amenities worked and really knew a lot about the vehicle. Once we decided to go ahead with a purchase, everyone at Spitzer went above and beyond to make the process go as quickly as possible. More

David Hans in the service department is always professional and polite. I always leave feeling like my car has been well taken care of. I purchased my car here in 2014 and David has been in the Se professional and polite. I always leave feeling like my car has been well taken care of. I purchased my car here in 2014 and David has been in the Service Department this entire time. Thank you David. More

David Hans is always courteous, knowledgeable, and cheerful. He is responsive and follows through on every issue raised. His superb attitude and friendly demeanor is a great asset. cheerful. He is responsive and follows through on every issue raised. His superb attitude and friendly demeanor is a great asset. More

Dave Hans is such an asset to VW. He's pleasant, knowledgeable, and helpful in understanding your needs. I have 2 VW (passage, jetta) and Dave has advised me on both. It's such a pleasure speaking w knowledgeable, and helpful in understanding your needs. I have 2 VW (passage, jetta) and Dave has advised me on both. It's such a pleasure speaking with him even when he scolds me ( lol) about my 2014 More

I went in to look at a vehicle advertised at $39,000. By the time the salesman, Jeffery Washington and the sales manger had finished trying to talk the car up they gave me a price for $60,000 (including a s the time the salesman, Jeffery Washington and the sales manger had finished trying to talk the car up they gave me a price for $60,000 (including a set of wheels I did ask for but they were upcharging by more than double the customer cost of the wheels) before any credit check. They also tried to switch the length of the payment term from 60 to 84 without mentioning it. The dealership seems to have done a complete overhaul of sales people and managers and it was not for the better. More

David Hans was kind and courteous throughout my recent visits to the dealership. Despite a long list of problems I was experiencing with my 2009 Rabbit, he remained patience and encouraging. Thank you, visits to the dealership. Despite a long list of problems I was experiencing with my 2009 Rabbit, he remained patience and encouraging. Thank you, Dave, for giving "Jack" (my Rabbit) a fresh lease on life. You & your Team are the BEST !! More

Doug Vannatter and his support team made this one of my best car buying experiences. Fair, friendly, and professional! I found the Corvette on CarGurus. Follow up from Doug to my request for info was immed best car buying experiences. Fair, friendly, and professional! I found the Corvette on CarGurus. Follow up from Doug to my request for info was immediate and he was helpful in providing detailed specs on the car. When I arrived at the dealership he greeted me at the door. The car was immaculately cleaned and waiting for me to test drive. Doug really worked hard to close the sale and make a fair deal with me including the trade value of my 2007 Saturn Sky. More

David Hans has been our primary service contact since day 1. He is a courteous knowledgeable professional. We hope to have him on all of our future services. 1. He is a courteous knowledgeable professional. We hope to have him on all of our future services. More

I've been taking my cars for servicing to Spitzer VW in Amherst for about 17 years. I had a Jetta for 9 years and my Passat is going on 8. Dave Hans and his crew do a great job in keeping my car runnin Amherst for about 17 years. I had a Jetta for 9 years and my Passat is going on 8. Dave Hans and his crew do a great job in keeping my car running smoothly. I wouldn't take my car anywhere else. They are the best. More

Great experience well taken care ! The sales representative Ashley she’s awesome helped me in every angle of the transaction! Great service very friendly I would recommend representative Ashley she’s awesome helped me in every angle of the transaction! Great service very friendly I would recommend More