Spitzer Volkswagen Amherst

One of the best dealerships in the area; they take exceptional care of both the customer and car. They appear to have the best interest of the customer in mind which is greatly appreciated! Kyle Eaton exceptional care of both the customer and car. They appear to have the best interest of the customer in mind which is greatly appreciated! Kyle Eaton is very friendly, knowledgeable, and efficient. I appreciate his help immensely! More

Great service as always. Appreciate being kept informed of status and cost before performing extra services. Kyle Eaton is very professional Appreciate being kept informed of status and cost before performing extra services. Kyle Eaton is very professional More

Their direct , no nonsense approach to focusing at the best interest of their customers is refreshing...unlike the xxxx eaters at Ganley. best interest of their customers is refreshing...unlike the xxxx eaters at Ganley. More

Chris Parcell helped us find the exact vehicle we were searching for...even going to the extent of finding it at another affiliated location and having it brought to us for a test drive. We love the car, searching for...even going to the extent of finding it at another affiliated location and having it brought to us for a test drive. We love the car, and would definitely come back to Spitzer ! More

Everyone was extremely friendly, professional and knowledgeable! They helped me find a car that I loved and that was also in my budget! Ashly took her time to explain details of the car and has been knowledgeable! They helped me find a car that I loved and that was also in my budget! Ashly took her time to explain details of the car and has been great with follow up! More

I'm still upset that the 2 cars I bought they charged me for the Etchguard without my permission and feel I was scammed they claimed it's their policy on all cars they sell. IS IT I WOULD THINK NOT WITHOUT for the Etchguard without my permission and feel I was scammed they claimed it's their policy on all cars they sell. IS IT I WOULD THINK NOT WITHOUT THE CUSTOMER PERMISION OR KNOWLEDGE More

Mike in the service department had my vehicle done in less than half the time expected. Everything was done & working correctly. They didn’t push me to have unwanted services. Great job! less than half the time expected. Everything was done & working correctly. They didn’t push me to have unwanted services. Great job! More

Quick and painless purchase! Jacob Solanics is an awesome sales consultant and works with you through the entire process! Highly recommend!! Thank you again Spitzer! sales consultant and works with you through the entire process! Highly recommend!! Thank you again Spitzer! More

I purchased my 2021 Atlas a couple days ago at Spitzer VW Amherst and I was very impressed on how smooth the process was. My sales associate Ashly Arnold asked me the right questions to get me in the car of Amherst and I was very impressed on how smooth the process was. My sales associate Ashly Arnold asked me the right questions to get me in the car of my dreams. Everyone at the dealership was very friendly and professional. I will definitely be back! More

We walked into the dealership looking to purchase a used vehicle. Doug Vannatter met us with a friendly face and we actually ended up purchasing a brand new 2021 Atlas off of him. He provided great knowledg vehicle. Doug Vannatter met us with a friendly face and we actually ended up purchasing a brand new 2021 Atlas off of him. He provided great knowledge and information which got us into the driver's seat of a brand new car. Thanks Doug! More