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Spitzer Volkswagen Amherst
Amherst, OH
200 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 22, 2022
On June 10, my wife & I had car problems. Our 2017 VW Jetta was towed to Spitzer for repairs. On Monday, Kyle called telling me the throttle control was bad with at least a 2 day wait. He Our 2017 VW Jetta was towed to Spitzer for repairs. On Monday, Kyle called telling me the throttle control was bad with at least a 2 day wait. He went out of his way to find us the part locally. Then, he noticed some recalls needing to be completed. Car was back on the road heading to our VA home in great time. Our experience with the repair shop is most appreciated for speed & quality! A great shout of thanks to all who helped make this car breakdown a lot less stressful! Thanks again to all, German Culver More
by gerry.gpccpa
Employees Worked With
Phil, Kyle & all!
June 01, 2022
Personable caring clarity in explaining what needs to be done on my vehicle. The waiting room area very clean and presentable. I go no where else but Spitzer VW to take good care of my car. I only trust the done on my vehicle. The waiting room area very clean and presentable. I go no where else but Spitzer VW to take good care of my car. I only trust them. More
by Leseman07
Employees Worked With
Kyle Eaton
June 01, 2022
Great service and personal friendly staff. Kyle Eaton went the extra distance to make sure my experience was A1. Would highly recommend this dealership. Kyle Eaton went the extra distance to make sure my experience was A1. Would highly recommend this dealership. More
by Altas2019
Employees Worked With
Kyle Eaton
June 01, 2022
Took my 2007 Volkswagen rabbit in to get repaired ask for front brakes back brakes and rotors was charged $900 only thing that was done was front brakes. Worst I ever seen in my life they will not respond to front brakes back brakes and rotors was charged $900 only thing that was done was front brakes. Worst I ever seen in my life they will not respond to anybody's phone calls the manager at service department tries to convince you that everything was done had to go to other mechanic still the same rotors and back brakes and I even supplied the front brakes. And I am the type of person that will give out my name which is Lonnie Murphy. More
by Lonnie Murphy
Employees Worked With
Don't know
May 25, 2022
Jacob Solanics responded promptly to my online request for info and set up an appointment for me to see the vehicle I was interested in. Everyone at the dealership was friendly and met my price expectati for info and set up an appointment for me to see the vehicle I was interested in. Everyone at the dealership was friendly and met my price expectations to get my in the car I wanted. More
by Shorty
Employees Worked With
Jacob Solanics
April 20, 2022
If you are looking to purchase a new or used vehicle go to Spitzer in Amherst and ask for Tevvin Jones. He is a very nice, kind, and professional salesperson. I am a returning customer due to great servi to Spitzer in Amherst and ask for Tevvin Jones. He is a very nice, kind, and professional salesperson. I am a returning customer due to great service and commitment of this dealership. Keep up the good work Spitzer! More
by samakp
Employees Worked With
Tevvin Jones
April 08, 2022
Purchased a brand new VW Passat at Spitzer Amherst in 2014, so glad I did. Spitzer is the only place I ever have maintenance service done on the car and it’s worth it, the car is still in great shape and 2014, so glad I did. Spitzer is the only place I ever have maintenance service done on the car and it’s worth it, the car is still in great shape and runs so smooth. I’d like to thank Kyle Eaton in the service department for his professionalism and help at explaining all of the maintenance my car needed recently. My car has 79000 miles and hoping for many more. Thank you Spitzer VW for having a great service department. Thank you Kyle for all of your help. More
by brewsterconstance
Employees Worked With
Kyle Eaton
March 30, 2022
Please go and see Jacob Solanics on sales. He was so helpful and attentive during the whole process! He went above and beyond to get the exact car I wanted, even though there is a shortage of He was so helpful and attentive during the whole process! He went above and beyond to get the exact car I wanted, even though there is a shortage of new cars! This is my 3rd Jetta from Spitzer VW Amherst and I will not go anywhere else!! More
by heather_m
Employees Worked With
Jacob Solanics
