Spitzer Volkswagen Amherst

Good experience. Kyle Eaton explained service recommendations in detail. Car was finished on time. Will return for future service needs. Kyle Eaton explained service recommendations in detail. Car was finished on time. Will return for future service needs. More

All I can say is they are lucky to have Kyle Eaton be a part of their team. I have worked with Greg in the past and he is an absolute rude individual to customers and to his employees. Kyle is a valuable part of their team. I have worked with Greg in the past and he is an absolute rude individual to customers and to his employees. Kyle is a valuable asset to the company and is very knowledgeable in the car industry. I wouldn't go back if it weren't for him. More

Kyle Eaton’s technicians gave us a through service inspection which uncovered some issues. Kyle described each of them in.detail. He answered my questions and offered his advise. Kyle is very good at inspection which uncovered some issues. Kyle described each of them in.detail. He answered my questions and offered his advise. Kyle is very good at what he does, I trust him, He is an honest man. More

I had a great experience at Spitzer. Kyle Eaton was very helpful and explained the problems with my car. I appreciated his professionalism and the time he took to also show me what neede Kyle Eaton was very helpful and explained the problems with my car. I appreciated his professionalism and the time he took to also show me what needed to be addressed. Thank you. More

Kyle in the Service Department went above and beyond assisting me with my vehicle issue. I look forward to returning to the dealership soon for a follow-up. assisting me with my vehicle issue. I look forward to returning to the dealership soon for a follow-up. More

They were very thorough and professional from start to end. They explained everything they did and answered all my questions. Very personable, yet professional. end. They explained everything they did and answered all my questions. Very personable, yet professional. More

Service advisor Kyle Eaton was very good and up front with what I was going to have to get done and I appreciated that he got me in without an appointment good man with what I was going to have to get done and I appreciated that he got me in without an appointment good man More

Personable staff. Very clean environment. Prompt attention before entering the facility. Aware of necessary services for vehicle. Able to explain services needed. Very clean environment. Prompt attention before entering the facility. Aware of necessary services for vehicle. Able to explain services needed. More

A pleasure to work with, timely and professional. .. I do not need any more words .. I do not need any more words More

Kyle did an outstanding job of getting the parts and scheduling a time that worked for me! The Service was done in a timely manor and car was washed and returned clean and ready to go. Was a pleasure wo scheduling a time that worked for me! The Service was done in a timely manor and car was washed and returned clean and ready to go. Was a pleasure working with Kyle! More