Spitzer Volkswagen Amherst

I went to the Spitzer Amherst Volkswagen to comparison shop for a vehicle. When I arrived I was greeted by a salesperson within minutes. Bill Burke made my visit much more than a fact finding expedition shop for a vehicle. When I arrived I was greeted by a salesperson within minutes. Bill Burke made my visit much more than a fact finding expedition, he was helpfull, knowledgable and let me make my decisions. He was versed not only in what his products offered but how they compared to the competition, able to show me where the value was in my prospecting. I was treated with respect by everyone I came in contact with at the dealership and made to feel that my questions and situation were their primary focus. The team worked with me irrespective of whose 'client' I was. I was impressed with the attention to service and focus on creating a bond with clients. So much so that I chose to select a new vehicle while I was on the lot. Bill made a point of showing me my options and giving me the best value for my situation while building a relationship and bond of trust. Chris and Bill worked out the paperwork quickly and put me in a beautiful vehicle that I will enjoy for years. I will make it a point of refering all my personal and professional friends and aquaintances to the Spitzer Amherst Volkswagen dealership, Bill Burke and Chris Olejko in particular, who are in the market for a new or used vehicle. More

I have been lucky enough to have had connections in the car business for a long time and have received excellent service. But I have never received the level of service and respect that I received at this car business for a long time and have received excellent service. But I have never received the level of service and respect that I received at this dealership. From the Owner to the Finance Manager to the Salesman everything was great! I will refer anyone and everyone I know to this dealer for new or used automobiles! I have not experienced better service, quality of work, friendliness, overall experience or price from any dealer that I have purchased an automobile from. High 5 to all at Spitzer Amherst! More

If you want someone to promise you the world and never deliver this the dealer for you. Dan the sales manager on 2 seperate occasions has failed to return my phone calls regarding service needing to be do deliver this the dealer for you. Dan the sales manager on 2 seperate occasions has failed to return my phone calls regarding service needing to be done. If this is what spitzer has for management i will NOT ever deal with them again. More

We traveled from Celina Ohio to this dealer. We found the auto we wanted on the internet and Stella impressed me by responding to my questions via a phone call at night! I was on the computer chatting so she auto we wanted on the internet and Stella impressed me by responding to my questions via a phone call at night! I was on the computer chatting so she knew I was up. She bent over backwards to help us out and we ARE recommending this company and Stella Adams to our friends, family and co-workers. This is where we got the BEST deal for what we were looking for. We love our Rendezvous! Thanks! More

George was incredibly helpful? He spent a lot of extra time in order to make sure we were happy and taken care of. I will refer friends, family, and such to this dealer and would buy a next vehicle here a time in order to make sure we were happy and taken care of. I will refer friends, family, and such to this dealer and would buy a next vehicle here as well myself. Thank you. More

George was very friendly and knowledgeable about the vehicle. He went over everything with me. This is the 2nd VW I have purchased from them. I have recommended them to family and friends and plan to vehicle. He went over everything with me. This is the 2nd VW I have purchased from them. I have recommended them to family and friends and plan to continue the same. The service department has treated me well regarding my old vehicle and I expect this to continue. More

Bought the car in September, now it is the end of December, still waiting for the floor mats, promised by Chris. Received no "Thank you" notes from the dealer ship. All I have seen is prom December, still waiting for the floor mats, promised by Chris. Received no "Thank you" notes from the dealer ship. All I have seen is promotions from this dealer, trying to get me to send more business their way. I sholud of listened to my brother-in-law when you said to stay away from Spitzer Dealerships. Thanks More

Mike did an excellent job answering all my questions I was very happy with the way everthing was handled. I would recommend this dealership and salesman to everyone I know. was very happy with the way everthing was handled. I would recommend this dealership and salesman to everyone I know. More

It was so easy, I called and told them what I wanted and the terms I was looking for and they said "No Problem"! Everything was done in a couple days and they brought the car to me! the terms I was looking for and they said "No Problem"! Everything was done in a couple days and they brought the car to me! More

Excellent...real interest in customer...willing to work together to solve problem...Jude is a good conduit between customer and service...feel comfortable bringing car in as I know my concerns will be addr together to solve problem...Jude is a good conduit between customer and service...feel comfortable bringing car in as I know my concerns will be addressed/ More