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Spitzer Volkswagen Amherst
Amherst, OH
203 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 203 reviews
December 23, 2017
Very Pleased! We worked with Zack Wallace & Bryan Carpenter. This was the best experience we have had so far in 25 years of purchasing new cars. They were very kn We worked with Zack Wallace & Bryan Carpenter. This was the best experience we have had so far in 25 years of purchasing new cars. They were very knowledgeable, down to earth, patient and helpful. It was not the usual experience you get with purchasing cars. We highly recommend them. More
by Foxt7846
Employees Worked With
Bryan Carpenter, Zachary Wallace
December 19, 2017
Greatest car buying experience ever! Start to finish After my wife and I decided we wanted that all new Atlas. We started our quest to find this vehicle. We stopped at the Amherst location and met our s After my wife and I decided we wanted that all new Atlas. We started our quest to find this vehicle. We stopped at the Amherst location and met our salesman Zack. It was a complete group effort with Steve, Zack and the rest of their team. I made an appointment to bring our trade in their team went through the sales process start to finish and made it simple and easy and got us into the payment frame that we needed to be. We've had Jeep products for 15 years !'n They answered all of our questions in regards to our financing. They also addressed any of our concerns that we had. I would recommend this dealership to anybody and certainly any Volkswagen. It could not have been any better buying experience. Thank you !!!We are delighted to be driving the brand new Atlas. They went through the entire vehicle, did a walk around and went through everything in great detail to make sure we were comfortable driving away in our new car ! More
by Ed
Employees Worked With
Steve Bush Jr, Todd Meek, Bryan Carpenter, Zachary Wallace, Bryant Beam
July 25, 2017
Customer service is excellent My experience with Spitzer Volkswagon Amherst has been perfect. They genuinely care about their customers and communicate very well. The work in the My experience with Spitzer Volkswagon Amherst has been perfect. They genuinely care about their customers and communicate very well. The work in the service department is top rate, and the sales team was fabulous. I can't say enough positive things about this dealership, I am so happy I will be bringing my car to them for service and attention. Communication is the key, and the employees there work very diligently, I was very satisfied More
by Deb/Bru
Employees Worked With
Dave in service , Igor Manasiev, Scott Clapham, Bryan Carpenter
June 01, 2017
Phenomenal Sean Muc was exceptional in his presentation of both the vehicle and the service. We were so impressed that we came back and purchased another Golf - Sean Muc was exceptional in his presentation of both the vehicle and the service. We were so impressed that we came back and purchased another Golf - then we contacted our friend David Golonka and he purchased a VW Passet More
by Antoinette Lash
Employees Worked With
Sean Muc
May 19, 2017
Happy first time VW owner Awesome costumer service! Very helpful and friendly. After having a bad expericance with a different VW dealership I'm very thankful that I had such a Awesome costumer service! Very helpful and friendly. After having a bad expericance with a different VW dealership I'm very thankful that I had such a good expericance here. More
by Tanna
Employees Worked With
Igor Manasiev, Todd Meek
May 13, 2017
Sean muc. Very professional salesman. Sean muc was very helpful and professional. I work out of state, and when I'm home my time is very limited. Sean went above and beyond my expectat Sean muc was very helpful and professional. I work out of state, and when I'm home my time is very limited. Sean went above and beyond my expectations. As a former car salesman my expectations of a salesman are very high. Sean measured up well. He got everything done via phone/internet. I will definitely utilize him again. Finance manager was very nice and beat intrest rate of USAA. Gen manager Todd Meek did a quick and fair appraisal of my trade in vehicle. More
by ARTHUR MARCUSSEN
Employees Worked With
Sean Muc
May 07, 2017
My first Volkswagen I highly recommend this dealership!! I went to this dealership only to look at a Volkswagen, maybe test drive one I saw online. I had planned to go t I highly recommend this dealership!! I went to this dealership only to look at a Volkswagen, maybe test drive one I saw online. I had planned to go to another dealership, to look at another car (subaru) with more options. I was so impressed by the salesperson's knowledge, professionalism, and down to earth personalities that I decided to take this VW Sportwagen for a test drive! The salesmen brought the car (certified pre-owned) into the garage and went over the car with me, bumper to bumper. I have shopped for many cars, I have bought new and used. I did not ever plan on purchasing a Volkswagen until I went to Spitzer VW in Amherst. The Salesman, Todd Meek treated me so well, and was able to inform me of all the vw's features! I never once felt pressured in this important decision. I was treated very well, all the way thru the financing process. I felt good from the moment I walked in the door! I've been to a lot of dealerships, some creep me out, not Spitzer in Amherst, OH! This is the kind of service any customer wants when purchasing a car, new or used. I have owned my pre-owned certified 2011 VW Sportwagen 2.5S for just over 2 years, I will be rolling 145,000 miles this weekend and I love it just the same as day one! When the time is right, I will be going to only ONE dealership for my next vehicle purchase, Spitzer VW!! I will be purchasing another VW from Todd Meek!! I am very happy, and you will be also, to finally find a car and dealership you like all in one place!! Thank you Todd and Spitzer!! More
by Reed Allen
Employees Worked With
Todd Meek
April 25, 2017
Sean Muc-A great sales person to deal with I worked with Sean since the end of October 2016 on the remaining inventory of 2015 TDI's to have first option to purchase 2 of them. He is very pr I worked with Sean since the end of October 2016 on the remaining inventory of 2015 TDI's to have first option to purchase 2 of them. He is very professional and courteous and one of the most well educated car sales person I have ever met. Sean kept me informed at least monthly until VW recently released the TDI's for sale. He also sent me a hand written thank you letter and a holiday card. Unfortunately the offer from Volkswagen was not discounted as much is I was willing to pay and Sean refunded my two TDI holding down payments. It was a pleasure working with Sean and I would highly recommend him. THANKS SEAN! More
by Tony B.
Employees Worked With
Sean Muc
March 29, 2017
5 stars Steve has been my salesman for all of my new or used car purchases. He is great at what he does and always takes the extra step when helping me shop Steve has been my salesman for all of my new or used car purchases. He is great at what he does and always takes the extra step when helping me shop for my next car. Highly recommended!! More
by Mailman28
Employees Worked With
Steve Bush Jr
March 25, 2017
VW Jetta & Tiguan We've acquired three VW vehicles from Spitzer in the last few years, each time was a great experience. Great vehicles, excellent sales process, highly We've acquired three VW vehicles from Spitzer in the last few years, each time was a great experience. Great vehicles, excellent sales process, highly recommended. More
by Jerry
Employees Worked With
Sean Muc
