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Spitzer Volkswagen Amherst

Amherst, OH

4.9
200 Reviews

160 North Leavitt Road

Amherst, OH

44001

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Showing 200 reviews

November 19, 2024

The only place I take my car for any service. Excellent work, guaranteed done right the first time. Exceptional customer service and always fit me in at a time that’s convenient for me. More

by Marcie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Dennison
November 07, 2024

Jon plog was great easy to work with. Understanding and got back with me on my phone calls More

by swizzlestick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Plog
Nov 08, 2024 -

Spitzer Volkswagen Amherst responded

Thank you for your positive review! We are so glad that Jonathan took great care of you. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call!

July 27, 2024

Very chill, not aggressive. Helped make better decision for us on a car. Quick process to purchase. Will for sure come back here in the future. Ask for Jake B! More

by Timuraw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake B
Jul 27, 2024 -

Timuraw responded

Great dealership!

Jul 29, 2024 -

Spitzer Volkswagen Amherst responded

Timuraw, we are so thrilled that your recent purchase at Spitzer Volkswagen was a quick process and our team provided assistance in finding the perfect car for you! Thank you for the kind words and recommendations for others to work with Jake. Congratulations and we wish you safety in all your travels in your Volkswagen!

July 10, 2024

Service dept. was great with the problem. I waited for my vehicle,very short wait More

by terrygrospitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don I know
Jul 16, 2024 -

Spitzer Volkswagen Amherst responded

Terry, Providing outstanding and quality service is so important to us here at Spitzer Volkswagen and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were great with the problem and you only had to wait a short amount of time. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

May 22, 2024

I have nothing negative to say about this dealership! Everyone was polite, professional and knew what they were doing! Austin Loudermelt was the perfect salesman! He was able to answer every question we More

by Blair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Loudermelt
May 23, 2024 -

Spitzer Volkswagen Amherst responded

Hi Blair, Thank you for sharing the positive experience you had with Austin! We are honored to have had the opportunity to work with you. He will be delighted to hear of your very kind words. Wishing you the warmest congratulations on your new Arlas- on behalf of the entire team!

March 26, 2024

Hands down best experience buying a vehicle I have ever had! Jacob S. was so easy to work with, very professional, knowledgeable, and no bull! Started the process online, finished onsite, overall excellent More

by Tanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob S.
Mar 26, 2024 -

Spitzer Volkswagen Amherst responded

Thank you for sharing the positive experience you had with Jacob, and congrats on the new ride! We are so glad that he could provide you with the quality care that you deserve and met your automotive needs. Safe travels until we meet again!

March 26, 2024

Took my 2019 Jetta in for scheduled service. Good service as always, great communication for upcoming needs. More

by Pam H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Mar 26, 2024 -

Spitzer Volkswagen Amherst responded

Thank you so much for your excellent review, Pam! We greatly appreciate the opportunity to work with you, and happy to provide you with a smooth, 5-star experience. Please drive safely!

March 13, 2024

We walked in, not knowing what to expect, and met Chase Raymond. My wife and I were immediately impressed by this young man. He listened to what I thought I wanted, made some simple suggestions and came up More

by jimvotruba
Recommend Dealer
Yes
Employees Worked With
Chase Raymond
Mar 13, 2024 -

Spitzer Volkswagen Amherst responded

Thank you for taking the time to share your experience with us! We are pleased to know that Chase has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

February 22, 2024

Jacob Solanics from the Voltswagon dealership was very professional and made my first car buying experience very easy and memorable! Quick response and very flexible! 10/10 recommend going to them for you More

by Jules
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Solanics
Feb 27, 2024 -

Spitzer Volkswagen Amherst responded

Congratulations on your new car! We are happy to be so helpful and informative throughout your visit. We appreciate you taking the time to leave Jacob this positive review and recommendation, and we are so excited for you to enjoy your new ride!

February 19, 2024

My experience with Kyle. Eaton on my last service he made sure to explain everything and make sure I was taken care of. More

by michaelellis198155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Eaton
Feb 21, 2024 -

Spitzer Volkswagen Amherst responded

Thank you for your positive review! We are glad Kyle could provide you with a pressure-free and informative experience. It is our pleasure to assist you in any way possible. Please contact us if anything!

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