Spitzer Volkswagen Amherst

Absolutely blown away by my car buying experience here with Chase Raymond. From the first time that he sent me a personal text message to closing the deal there were so many times that he went above and b with Chase Raymond. From the first time that he sent me a personal text message to closing the deal there were so many times that he went above and beyond for us. For example, I had to wait for my bank to wire the funds and it took a couple more hours than I had planned. He went out and bought me lunch! He also brought his manager to give a detailed explanation of direct injection engines and the ticking sounds that they make. When it comes to service level, honesty and personability, Chase was second to none. I had quite a few hesitations about working with a dealership because of the stories other people told me, but after this experience with Chase and Spitzer I would do it all over again. Definitely planning on buying my next vehicle there. More

Jacob Solanics was my salesman. Experience was fantastic. Zero pressure. I highly recommend this dealership. Experience was fantastic. Zero pressure. I highly recommend this dealership. More

The only place I take my car for any service. Excellent work, guaranteed done right the first time. Exceptional customer service and always fit me in at a time that’s convenient for me. Excellent work, guaranteed done right the first time. Exceptional customer service and always fit me in at a time that’s convenient for me. More

Jon plog was great easy to work with. Understanding and got back with me on my phone calls Understanding and got back with me on my phone calls More

Very chill, not aggressive. Helped make better decision for us on a car. Quick process to purchase. Will for sure come back here in the future. Ask for Jake B! Helped make better decision for us on a car. Quick process to purchase. Will for sure come back here in the future. Ask for Jake B! More

Service dept. was great with the problem. I waited for my vehicle,very short wait was great with the problem. I waited for my vehicle,very short wait More

I have nothing negative to say about this dealership! Everyone was polite, professional and knew what they were doing! Austin Loudermelt was the perfect salesman! He was able to answer every question we Everyone was polite, professional and knew what they were doing! Austin Loudermelt was the perfect salesman! He was able to answer every question we had about our new Arlas and was very polite! I would recommend the and Austin 100%! More

Took my 2019 Jetta in for scheduled service. Good service as always, great communication for upcoming needs. Good service as always, great communication for upcoming needs. More

Hands down best experience buying a vehicle I have ever had! Jacob S. was so easy to work with, very professional, knowledgeable, and no bull! Started the process online, finished onsite, overall excellent had! Jacob S. was so easy to work with, very professional, knowledgeable, and no bull! Started the process online, finished onsite, overall excellent experience! Thanks Jacob! More

We walked in, not knowing what to expect, and met Chase Raymond. My wife and I were immediately impressed by this young man. He listened to what I thought I wanted, made some simple suggestions and came up Raymond. My wife and I were immediately impressed by this young man. He listened to what I thought I wanted, made some simple suggestions and came up with just the right vehicle for me. Thank you Chase. More