Spitzer Toyota Monroeville

Our car purchases were a great experience. My husband and I were very pleased with Jamie's readiness and willingness to accomodate both the car we wanted and our budget. Jamie was very knowlegable and he lis I were very pleased with Jamie's readiness and willingness to accomodate both the car we wanted and our budget. Jamie was very knowlegable and he listened to us. We liked the experience so much we bought another car for my husband from Jamie a couple of days later. More

vic was very polite and willing to answer all of our many questions about the tundra truck. vic took time to explain the financing and vehical options. our experience went very well and we are very pleased questions about the tundra truck. vic took time to explain the financing and vehical options. our experience went very well and we are very pleased with the service we received and our happy with our trucks performance. More

Spitzer Toyota offered great services. The reason I went there in the first place not only because I saw the vehicle of my choice, but they offered a free carfax report for the vehicle and lifetime inspecti there in the first place not only because I saw the vehicle of my choice, but they offered a free carfax report for the vehicle and lifetime inspections. Those were great services. The vehicle was also lower priced than the Kelly Blue Book. They also offered and explained the extended warranties. They offered me financing that was affordable and reasonable. When inspection was needed, the warranty replaced the ball joint that needed repaired, the wheel warranty repaired the tire that was flat and all services were taken care of quickly in one visit. The spitzer interior and exterior protection looks great. Josh Nestor kept me informed and provided a great service and communication. The only thing I disliked was the offer on my car for trade in was 3000 below what the kelly bluebook "trade in value" listed. Great place, when It's time to buy a Hummer H2, I hope they have one. More

Whenever I visit this particular Toyota dealership, I am always treated with the upmost respect. I am made to feel that my business is very important and appreciated. always treated with the upmost respect. I am made to feel that my business is very important and appreciated. More

I chose this dealer over 2 others because the sales staff, manager, and the service technicians all took the time to talk with me. Other dealers only had a salesperson talk, but Ryan McGuinness from s staff, manager, and the service technicians all took the time to talk with me. Other dealers only had a salesperson talk, but Ryan McGuinness from service took the time to talk to me about dealership service and the car, and the manager worked with me on making the payment affordable. More

Sales process went very well. Pat Laughlin did a good job and the sale price was a compromise on both sides. The service end has not supported the sales end. On one occasion I asked Duck a question about my and the sale price was a compromise on both sides. The service end has not supported the sales end. On one occasion I asked Duck a question about my vehicle and his response was "that is the way it is supposed to be beforwe I even finished the question. The topper was last winter on a snowy morning, my right wiper quit working. I contacted Spitzer by phone or email, I really don't remember but never received a call back. Since I work in Robinson, I took the vehicle to Kenny Ross. My wiper blade was fixed and a call made to my office before I even got back there. The best part of this episode was a month later Bob Kilmeyer called inquiring about my service problem. I simply lol and explained that was over a month ago. The vehicle has not been back to Spitzer since. More

WES WAS A GREAT HELP AT FINDING A CAR THAT MET MY NEEDS AND PRICE. ALSO BECAME SOMEONE I COULD TRUST AND GET TO KNOW AS A FRIEND WHO WENT TO BAT FOR ME IN THE NEGOTION PHASE OF THE DEAL . THANKS ! NEED MOR AND PRICE. ALSO BECAME SOMEONE I COULD TRUST AND GET TO KNOW AS A FRIEND WHO WENT TO BAT FOR ME IN THE NEGOTION PHASE OF THE DEAL . THANKS ! NEED MORE PEOPLE IN THE WORK PLACE LIKE WES . More

I've been very pleased with the work I had done on my 2007 Toyota Camry at Spitzer. I took the car there for the gas pedal recall and other items. I appreciate their pick-up and drop-off service. That ma 2007 Toyota Camry at Spitzer. I took the car there for the gas pedal recall and other items. I appreciate their pick-up and drop-off service. That makes it easier to get other things done while my car is being worked on. I also purchased the car there. It was a demo/loaner, so I got a better price than a similar new car. More

Great experience here, from day one until present... Great experience here, from day one until present... Tried on-line shopping, inquiry to another local dealer went without much of a reply. 2nd cho Great experience here, from day one until present... Tried on-line shopping, inquiry to another local dealer went without much of a reply. 2nd choice was Spitzer, TOTALLY opposite results, they embraced my inquiry and were ready to handle it. Kevin Barlack LISTENED to what I needed and wanted, which can be rare in a salesperson these days. Absolute commitment to getting me in a new car on my terms, and that is what it's all about. Megan worked with me to get financing and found me a great rate. I had a substantial down payment but was fresh off Chapter 7. I truly believe she did better than most "credit specialists" could have done. Service department has been exceptional. Biggest benefit I can point out is that they make appointments and KEEP THEM. If I am to be first in the door when they open, it HAPPENS. More