Spitzer Toyota Monroeville
Monroeville, PA
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I responded to an Autotrader listing, as the vehicle I responded to an Autotrader listing, as the vehicle price stood out compared to the other listings for comparable vehicles. I was impressed with th I responded to an Autotrader listing, as the vehicle price stood out compared to the other listings for comparable vehicles. I was impressed with the casual atmosphere and the low-pressure sales approach. While there were a few hiccups in the transaction, the dealer took care of issues in a reasonable manner. More
My wife's 2005 Toyota Highlander was due for state inspection and an oil change. In Dec 2011 I scheduled her car for service. While her car was there the service department found a leak in the power inspection and an oil change. In Dec 2011 I scheduled her car for service. While her car was there the service department found a leak in the power steering unit and water pump. Although the necessary parts were not in stock, they arranged for a loaner car until her vehicle was repaired. All the necessary repairs were made under warranty and there was no cost for the repairs. The service manager and all employees were very courteous and we were pleased with the entire experience. Even though we did have some minor problems with her Highlander we are very satisfied with the overall performance of the vehicle and would consider purchasing another vehicle from Spitzer Toyota. Bob & Mary Myers Jefferson Hills, Pa. More
The new Prius V I bought is my second purchase from Wes Dubyak at Spitzer Toyota. Wes has treated me extraordinarily well since I first dealt with him 3 years ago. He takes all the time you need and always Dubyak at Spitzer Toyota. Wes has treated me extraordinarily well since I first dealt with him 3 years ago. He takes all the time you need and always makes me feel welcome and appreciated. I could not ask for better treatment from a saleperson than that which I always receive from Wes. He is an A+ professional and an all round good guy. He was recommended to me by a friend and I would recommend him to anyone without reservation. More
I have a great overall experience with this dealership. Wes Dubyak was extremely friendly and personable and also very knowledgeable about the cars i was trying to decide between. He was easy to work with Wes Dubyak was extremely friendly and personable and also very knowledgeable about the cars i was trying to decide between. He was easy to work with and treated me like an old friend. Highly recommend him. If I buy another Toyota it will be Spitzer and with Wes. Thank You!! Sergey More
Our car purchases were a great experience. My husband and I were very pleased with Jamie's readiness and willingness to accomodate both the car we wanted and our budget. Jamie was very knowlegable and he lis I were very pleased with Jamie's readiness and willingness to accomodate both the car we wanted and our budget. Jamie was very knowlegable and he listened to us. We liked the experience so much we bought another car for my husband from Jamie a couple of days later. More
vic was very polite and willing to answer all of our many questions about the tundra truck. vic took time to explain the financing and vehical options. our experience went very well and we are very pleased questions about the tundra truck. vic took time to explain the financing and vehical options. our experience went very well and we are very pleased with the service we received and our happy with our trucks performance. More
Whenever I visit this particular Toyota dealership, I am always treated with the upmost respect. I am made to feel that my business is very important and appreciated. always treated with the upmost respect. I am made to feel that my business is very important and appreciated. More
Spitzer Toyota offered great services. The reason I went there in the first place not only because I saw the vehicle of my choice, but they offered a free carfax report for the vehicle and lifetime inspecti there in the first place not only because I saw the vehicle of my choice, but they offered a free carfax report for the vehicle and lifetime inspections. Those were great services. The vehicle was also lower priced than the Kelly Blue Book. They also offered and explained the extended warranties. They offered me financing that was affordable and reasonable. When inspection was needed, the warranty replaced the ball joint that needed repaired, the wheel warranty repaired the tire that was flat and all services were taken care of quickly in one visit. The spitzer interior and exterior protection looks great. Josh Nestor kept me informed and provided a great service and communication. The only thing I disliked was the offer on my car for trade in was 3000 below what the kelly bluebook "trade in value" listed. Great place, when It's time to buy a Hummer H2, I hope they have one. More
Sales process went very well. Pat Laughlin did a good job and the sale price was a compromise on both sides. The service end has not supported the sales end. On one occasion I asked Duck a question about my and the sale price was a compromise on both sides. The service end has not supported the sales end. On one occasion I asked Duck a question about my vehicle and his response was "that is the way it is supposed to be beforwe I even finished the question. The topper was last winter on a snowy morning, my right wiper quit working. I contacted Spitzer by phone or email, I really don't remember but never received a call back. Since I work in Robinson, I took the vehicle to Kenny Ross. My wiper blade was fixed and a call made to my office before I even got back there. The best part of this episode was a month later Bob Kilmeyer called inquiring about my service problem. I simply lol and explained that was over a month ago. The vehicle has not been back to Spitzer since. More
Wes Dubyak is not only a great salesman but also a great guy. He was extremely helpful, but not pushy, when we bought our Camry and Tacoma. He always follows up with calls to see if all is well with us and guy. He was extremely helpful, but not pushy, when we bought our Camry and Tacoma. He always follows up with calls to see if all is well with us and our vehicles. My wife and I really appreciate that! We trust him and consider him a friend and always recommend him to any of our friends looking for a new or used vechile. More