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Spitzer Toyota Monroeville

Monroeville, PA

4.7
1,225 Reviews
At Spitzer Toyota, we want you to feel at home when you venture onto our lot. Whether you’ve come to us for a new or used vehicle, service, or repairs, we work overtime to ensure that you have a pleasant experience. Unlike other dealerships, who focus on sales, we focus on customer service and satisfaction and take active steps to ensure that you have everything you need to thrive at our dealership. Locally owned and operated, we’re proudly run by an automotive family who has been in the business since 1904, no other dealership in Monroeville has more experience at satisfying customers than us
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4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,225 reviews

November 08, 2017

Very positive experience Quality service in a timely fashion. Doug was able to get us the vehicle we wanted on site several hours after I texted him. Everyone was very thor More

by Lisak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2017 -

Spitzer Toyota Monroeville responded

We cannot thank you enough for your wonderful review of Spitzer Toyota and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Robert Thomasson, General Manager, (877) 735-3855

November 03, 2017

Toyota tacoma Had a great experience buying my truck thanks to Ken. He matched a price from Another dealer. He was very patient and pleasant to work with More

by White trick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky
Nov 06, 2017 -

Spitzer Toyota Monroeville responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Spitzer Toyota with Ken! If there is anything else we can do for you, just give us a call! Best, Robert Thomasson, General Manager, (877) 735-3855

November 02, 2017

New car Everyone was super helpful on the purchase and. Helped me get what i wanted as far as trade in value and payment on the car. Thanks KEN. super nice g More

by Steph889
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky
Nov 03, 2017 -

Spitzer Toyota Monroeville responded

Thank you for leaving us this great review of your experience at Spitzer Toyota. We are very happy to hear that we could be so helpful during your purchase and that Ken was awesome to deal with. We are happy you got everything you wanted on your trade. We look forward to seeing you back again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855

November 02, 2017

Good price... Sales and service lacking! A lot! Price was right on car. Did not enjoy sales experience. Bought a certified car and battery tested 50%. I told the salesman I wanted a new battery. More

by Jgobble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Hembree
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert L. Thomasson III, Kamal (Ken) Mashraky
Dec 27, 2017 -

Spitzer Toyota Monroeville responded

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your recent experience. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Best, Robert Thomasson, General Manager, (877) 735-3855

November 01, 2017

Fantastic experience I wanted to buy a Toyota Sienna 8 seater. I found an excellent deal from Spitzer and called them. Doug was the person who helped me with it. It was ab More

by rahul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2017 -

Spitzer Toyota Monroeville responded

Thank you for the excellent review of your experience at Spitzer Toyota and for your recommendation! Congratulations on your new Toyota Sienna. It is great to know that Doug was able to provide you with a pressure-free and exceptional service. Please feel free to call or stop by if there is anything else we can do to help you. Best, Robert Thomasson, General Manager, (877) 735-3855

October 28, 2017

Fantastic experience Kenny made our car buying experience easy and fun! He helped us come to the safest, best decision based on our driving needs. I would go back any day More

by mmccafferty19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky
Nov 01, 2017 -

Spitzer Toyota Monroeville responded

Thank you for your review of your experience at Spitzer Toyota and congratulations on your purchase! We are so very pleased that Kenny could make your visit easy and fun, and we believe that's how every car buying experience should be. We look forward to seeing you again. Best, Robert Thomasson, General Manager, (877) 735-3855

October 27, 2017

Friendly, Helpful, A full service dealership I was recomended by a friend to see Doug. He took us on a test drive and we decided to buy the Highlander that night. He had the paper work ready for More

by Kimgreen16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben in management
Nov 01, 2017 -

Spitzer Toyota Monroeville responded

Thank you for writing about your visit with us, and congratulations on your new Highlander! Doug is an asset to Spitzer Toyota, and it is encouraging to hear he provided you exceptional service. Best, Robert Thomasson, General Manager, (877) 735-3855

October 24, 2017

Best of the best Great dealer ship, amazing services department that does high quality timely work at a reasonable price and the salesmen are the best of the best extr More

by Junior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamal (Ken) Mashraky
Oct 26, 2017 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to write this review. We are pleased to hear that our team here at Spitzer Toyota was able to provide an efficient and overall positive experience. Best, Robert Thomasson, General Manager, (877) 735-3855

October 24, 2017

Thanks ken Ken was a big help and was on point with helping me get into the right vehicle for my situation i would recommend can to friends and family if and w More

by Steve70
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky
Oct 26, 2017 -

Spitzer Toyota Monroeville responded

Thank you so much for this wonderful feedback of your experience at Spitzer Toyota. It's fantastic to know Ken was able to help you into the right vehicle for your situation. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Best, Robert Thomasson, General Manager, (877) 735-3855

October 24, 2017

Seems like it will be a great place for us to continue to de My husband Jay, and I, were not really looking to buy a vehicle the night we stopped in to your dealership. But, we really did like the van that we we More

by jay/joy12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky
Oct 26, 2017 -

Spitzer Toyota Monroeville responded

Thank you for this lovely review of your experience at Spitzer Toyota. Congratulations on your new 2012 Toyota Sienna. We're excited to hear that Ken took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

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