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Spitzer Toyota Monroeville

Monroeville, PA

4.8
1,072 Reviews
At Spitzer Toyota, we want you to feel at home when you venture onto our lot. Whether you’ve come to us for a new or used vehicle, service, or repairs, we work overtime to ensure that you have a pleasant experience. Unlike other dealerships, who focus on sales, we focus on customer service and satisfaction and take active steps to ensure that you have everything you need to thrive at our dealership. Locally owned and operated, we’re proudly run by an automotive family who has been in the business since 1904, no other dealership in Monroeville has more experience at satisfying customers than us
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4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,072 reviews

March 22, 2017

Sammy is the greatest sales person employed at spitzer I was shopping around for a new vehicle and nobody came close to sams service at spitzer... he bent over backwards for me and I know he will for you t More

by Kap trap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben is the best finance guy in the business , Sam Bickle
Mar 28, 2017 -

Spitzer Toyota Monroeville responded

Spitzer Toyota would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five-Star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Regards, Robert Thomasson, General Manager, (877) 735-3855

March 21, 2017

Great experience! I was in an accident and totaled my car. I needed to buy a new vehicle suddenly and in a short period of time, which I was not prepared for. I knew I More

by Katrina92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Bickle
Mar 21, 2017 -

Spitzer Toyota Monroeville responded

Thank you for your wonderful feedback. At Spitzer Toyota, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Regards, Robert Thomasson, General Manager, (877) 735-3855

March 20, 2017

great service I'd recommend this dealership to anyone looking for a car great staff super friendly and knowledgeable. Ryan was great I'll be back to see him in the More

by steelers1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
Mar 21, 2017 -

Spitzer Toyota Monroeville responded

Thanks for the great review! Please come visit us if you need anything else, be it service or sales. Regards, Robert Thomasson, General Manager, (877) 735-3855

March 19, 2017

Purchase of 2017 Prius The overall experience was good ... efficient, relatively painless, the sales help was positive and knowledgeable without being overly aggressive, fol More

by George
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Idan Danan
Mar 21, 2017 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to write this review. I'm pleased to hear that we were able to provide an efficient and overall positive experience. Regards, Robert Thomasson, General Manager, (877) 735-3855

March 18, 2017

Pleasant Experience This was our first experience with Spitzer and we will gladly recommend this dealership to friends and family. The overall experience from the time w More

by Pilot15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2017 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Regards, Robert Thomasson, General Manager, (877) 735-3855

March 17, 2017

Great service My salesman Ryan was very helpful and made the transition in getting my new car easily. I was very happy with how the whole process went. More

by Rmh32692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
Mar 21, 2017 -

Spitzer Toyota Monroeville responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Regards,

March 17, 2017

Pre-owned Vehicle Purchase I'm middle-aged now and have purchased/leased numerous vehicles. My wife and I's recent experience with Doug K. & team was by far more pleasant and s More

by maustin64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2017 -

Spitzer Toyota Monroeville responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Spitzer Toyota commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Regards, Robert Thomasson, General Manager, (877) 735-3855

March 17, 2017

The Right Way I've bought a total of 10 cars over the years, and this was by far the easiest and most satisfying car buying experience of my life. Our salesman, Sa More

by Cool Papa Boo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Bickle
Mar 21, 2017 -

Spitzer Toyota Monroeville responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Regards, Robert Thomasson, General Manager, (877) 735-3855

March 14, 2017

Great Buying Experience I highly recommend Spitzer Toyota and sales representative Doug Klenoshek. Doug gave me excellent service: good communication, knowledgable answers to More

by RS1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2017 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy your new car and we look forward to hopefully doing business with you again in the future. Regards, Robert Thomasson, General Manager, (877) 735-3855

March 14, 2017

2014 Highlander Trade-in for 2017 4runner Great experience with James to trade-in our 2014 Highlander for a 2017 4Runner. We went back to James for this sale after he originally sold us the Hi More

by litlamys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Howard, Idan Danan
Mar 16, 2017 -

Spitzer Toyota Monroeville responded

We sincerely appreciate your feedback.  Each employee is a valued member of the Spitzer Toyota team and we all strive to provide excellent service!  We look forward to seeing you again in the future.  Thanks again! Regards, Robert Thomasson, General Manager, (877) 735-3855

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