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Spitzer Toyota Monroeville

Monroeville, PA

4.7
1,472 Reviews
At Spitzer Toyota, we want you to feel at home when you venture onto our lot. Whether you’ve come to us for a new or used vehicle, service, or repairs, we work overtime to ensure that you have a pleasant experience. Unlike other dealerships, who focus on sales, we focus on customer service and satisfaction and take active steps to ensure that you have everything you need to thrive at our dealership. Locally owned and operated, we’re proudly run by an automotive family who has been in the business since 1904, no other dealership in Monroeville has more experience at satisfying customers than us
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4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,472 reviews

October 17, 2018

Stellar car-buying experience. All aspects from the initial email inquiry to the moment I drove off the lot were handled in a professional and courteous manner. Sales manager Jason More

by Rad079079
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Johnston
Oct 18, 2018 -

Spitzer Toyota Monroeville responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Congrats on your new Barcelona Red 2018 TRD 4Runner! Don’t hesitate to call or stop in should you have any questions. Best, Robert Thomasson, General Manager, (877) 735-3855

October 16, 2018

Sueelder Wonderful marvelous and Ken the salesman was wonderful. So patient and knowledgeable. I would recommend him and your dealership to everyone. Ken More

by Sueelder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky
Oct 16, 2018 -

Spitzer Toyota Monroeville responded

We appreciate you taking the time to share your feedback with us!  We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Best, Robert Thomasson, General Manager, (877) 735-3855

October 15, 2018

Great dealership Spitzer has been very fair to me over the years and they work with you. There is no pressure to buy they let you take your time. More

by Dininno strong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert L. Thomasson III, Kamal (Ken) Mashraky, Ben Seddon
Oct 15, 2018 -

Spitzer Toyota Monroeville responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Robert Thomasson, General Manager, (877) 735-3855

October 14, 2018

Thank you Toyota Spitzer Monroeville Amazing staff! Very helpful and friendly! They took the time to answer all my questions and walk me through all the features of my new car! I walked More

by Littlegirlbigcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Spitzer Toyota Monroeville responded

We appreciate you taking the time to share your feedback with us!  We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Best, Robert Thomasson, General Manager, (877) 735-3855

October 11, 2018

No Pressure and Successful experience I worked with Doug Klenoshek to purchase a used vehicle. I received great service, no pressure, and found a used vehicle I wanted. They had a nice va More

by Lryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Benson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Klenoshek
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

Spitzer Toyota Monroeville responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Robert Thomasson, General Manager, (877) 735-3855

October 08, 2018

doug was a good salesman easy to deal with, Doug was thorough, not pushy like he HAD to make a sale gave me the price I was looking for did not have to barter More

by author
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2018 -

Spitzer Toyota Monroeville responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Robert Thomasson, General Manager, (877) 735-3855

October 07, 2018

Great Experience Car shopping at Spitzer was a great experience. There are no complaints with the dealership or employees. Everyone we interacted with was super helpfu More

by KEE723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2018 -

Spitzer Toyota Monroeville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

October 06, 2018

Brian is amazing! I originally went to Spitzer to look at a used Chevy Volt and was extremely disappointed to find out that is was sold previous to me making the appoin More

by Mistiedawn411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Johnston
Oct 08, 2018 -

Spitzer Toyota Monroeville responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Robert Thomasson, General Manager, (877) 735-3855

October 05, 2018

Great Experience! I had little to no idea what I was searching for. But Brian listened to the small ideas that I did have and picked out some vehicles for me to test ou More

by Michellecp94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Johnston
Oct 08, 2018 -

Spitzer Toyota Monroeville responded

Thank you so much, Michelle! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

October 04, 2018

Toyota Highlander Great car buying experience.. Ken was patient and was eager to offer all options and savings! Finance team was quick to process application and comple More

by Ajay0808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky
Oct 04, 2018 -

Spitzer Toyota Monroeville responded

We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Robert Thomasson, General Manager, (877) 735-3855

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